Alloway: AdBlue in the Diesel Tank? Find Your Situation
One thing matters most once AdBlue is in a diesel tank, and that is whether the engine has run afterwards. Out in Laigh Glengall or here in Alloway, an unrun engine must remain unrun. Leave your engine and your ignition off and call 0333 366 0103; it's usually a drain and a thorough flush, done where the vehicle is in Alloway. Already started? Pull over once safe, then switch everything off. It is a larger job, yet step one doesn't change.
Match your case to one of the list below, wherever across South Ayrshire you are.
On a Alloway forecourt with AdBlue in a diesel
Picture it: stood by the petrol pump, holding the bottle, you spot the filler you took off was not the right one. Possibly you're at the BP, possibly at the Morrisons, maybe somewhere else in Alloway.
What it means: this is the ideal location to find out. Only your tank has AdBlue; not one part beyond it has drawn any in.
Next: avoid the temptation to start it just to move away from the pump. A few jobs: a shove into a space with the attendants assisting, the bottle kept, and a ring to us from where you stand. Can't move the car beside the pump? Our explosion-proof kit makes a busy forecourt safe, and so we can drain it where it is.
Alloway, at home: AdBlue in the diesel tank
Days had passed with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Right off Cambusdoon Drive is no less likely from any other place.
In short: if the car hasn't been driven since, it is nearly as good as finding out at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Next: prevent an early drive by keeping your keys in the house, then phone us. Belleisle or Alloway: whichever your drive sits, that's where it is drained. Even at night, our pumps stay quiet enough for a driveway.
On the road around Alloway with AdBlue in a diesel
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Somewhere along Baird Road or else heading to Glasgow — under 50 miles away.
Meaning? The fuel pump has sucked the AdBlue in. Mileage sets how far it gets: filter and pipework to begin with, then the injection pump and each injector. Each restart, like every mile, pushes it on.
Pull in safely — that's the next step — then turn everything off. Alloway sits under 25 miles from the M77; there, pull off at the next junction rather than pressing on to the services. Restarting it to test gets nothing — AdBlue never clears itself. Call, and say how far your car went.
AdBlue in the wrong tank of a hire, lease or company car
Seven days back, the car was unknown to you. Your own vehicle either has no AdBlue or keeps it elsewhere, and so nothing told you the AdBlue cap was right beside the diesel. Anywhere you happen to be around South Ayrshire, every driver can be caught.
What it means: the same as the situations above, depending on whether it has run, with one more step. The owner often has to sign off any work, under many rental and fleet agreements.
Settling it before the van turn up is quicker, and so phone the rental company or your fleet manager, and then us. Leave the car off as the answer arrives, even if you're waiting at Ayr or near Liberty Regain'd.
AdBlue in the diesel tank? Not sure, around Alloway
At times, "I think so" is all anyone can truthfully say. The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you cannot remember which cap you took off. It might have been at a friend's drive in Kincaidston, or rushing by the local primary school on the school run.
The upshot: your motor isn't hurt by some AdBlue splashed on the outside. In the diesel tank, by contrast, AdBlue damages it. Firing up the car won't tell you which, and if there is AdBlue in that tank it will pull it in.
Take it that it went in, and don't start your engine. Checking a tank that turns out free of AdBlue is better than draining one once it has been run — so ring and tell us what you noticed.
What each AdBlue drain in Alloway has in common
The work begins the same way, whatever the situation. Three things come once our engineers arrive — on a forecourt, a drive, a street by Chieftain or the car park at the pub in the village: the fluid, the quantity, and if the motor has been started. Over the phone, before anything else, you are told the quote, and those answers decide the work too.
Emptying your tank comes first, then a careful flush — more vital after urea than after petrol, since crystals and corrosion won't clear on their own, no matter how long you wait. Your filter is flushed, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. Not started? In that case roughly half an hour once we are there covers most jobs.
Starting it comes last. Our technicians check it runs smoothly on new diesel before we go. Long-term damage is very uncommon when it is noticed early, and the whole job is done where the vehicle is. Nothing is taken upfront, payment is made on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Many insurance policies include misfuelling cover, so it's worth checking yours while we're on the way.
About Alloway and where it is
Alloway is a small suburban area in South Ayrshire, situated on the coast of Scotland at an elevation of 24 metres. Alloway lies near the towns of Ayr and Troon, with neighbouring areas including Belleisle, Rozelle, and Doonfoot. Alloway has a population of around 1149 people, predominantly living in detached housing. Alloway is located approximately 33 miles from Glasgow and 328 miles from London.
AdBlue drains across South Ayrshire, Alloway included
Rozelle and Doonfoot get the identical teams as Alloway, a residential suburb, along with other places throughout KA postcodes. Fastest of all: a KA7 4 postcode to show where you stand.
No moving is required, whether stopped centrally in Alloway or in a layby en route to New Cambusdoon Ground, so leave it where it is. Our technicians drain it where it stands. Guessing won't help near Monument to a Mouse, close to a county line or anywhere hard to describe; ring and ask.
The one-line version
Where it has not run, phone then keep it that way. Whichever case applies, Petrol in Diesel handles the rest on 0333 366 0103, throughout South Ayrshire and within Alloway — after you pull over, turn off then ring, if it has run.