Ashley: AdBlue in the Diesel Tank? Find Your Situation
Has the motor turned over since the AdBlue got in? This single question settles almost everything about what comes next. Anywhere the vehicle stands — Moortown, Ashley — never start a motor that has not been started yet. Keep nothing on, call 0333 366 0103, then expect a proper flush after a drain, carried out right where the vehicle sits around Ashley. Already started? Pull over when safe, then switch everything off. A bigger job, then, yet the same opening move.
Further down: the situations our engineers meet, anywhere around Dorset. Pick the one that fits.
AdBlue in a diesel on a Ashley forecourt
The cap you opened was the wrong one — and you just spot it as you are standing at the petrol pump, bottle or the nozzle in your hand. Whether Esso, Texaco or somewhere else around Ashley, the case is the same.
What it means: this is the ideal place to find out. Still inside that tank, and no fuel drawn through: that's where the AdBlue is.
Next: avoid the temptation to fire it up only to move away from the pump. Ask the staff to help you push your car into a parking bay, keep the receipt or the bottle, and phone us from the forecourt. If it can't be moved, it can be cleared at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank on a Ashley drive?
Days had gone by with the warning light on. Picked up a container, tipped it in at home, binned the empty — and at that point checked the cap again, too late. Drives close to Warren Drive see it as much as anywhere.
What it means: if you have not driven since, this is nearly as good as the forecourt. As it is reluctant to mix, AdBlue settles to the base in that tank and stays. A night parked alters nothing.
Next: stop an early-morning move by putting the keys in the house, then phone us. Avon Castle or Ashley: wherever your driveway is, that is where it gets cleared. Even at night, the pumps are quiet enough for a driveway.
Set off with AdBlue in a diesel in Ashley?
A mile or two beyond topping up, your engine began misbehaving: rough running, smoke, less power, warnings on the dash. Possibly it was on Warren Close, perhaps on the way out towards Salisbury, under 25 miles away.
Put simply: the AdBlue has been sucked into the fuel system. It's been through the fuel filter and your lines and, the further you went, into the high-pressure pump and your injectors. More miles, more restarts: deeper it travels.
Stop safely — that is the next job — then turn it off. On the M27, under 15 miles from Ashley, that means the next junction, not the services further on. Restarting it to check gets nothing — AdBlue doesn't clear on its own. Phone us and say how far you went.
A hire or company car with AdBlue in the wrong tank?
Seven days ago, it was new to you. The AdBlue filler sits right alongside the diesel one, which you did not know, since your own car either has no AdBlue or keeps it somewhere else. Anyone, wherever around Dorset, could make the same.
Meaning? Whatever case above applies here — run or unrun — plus one further stage. Plenty of hire and company contracts want the owner to approve work on the car.
Next: ring the rental company or the fleet manager first, and then us — settling it before our arrival is quicker. Waiting for an answer in the car park outside Christchurch, or near The Jubilee Lamp? Leave your car off throughout.
Not sure it was AdBlue in the diesel tank, Ashley?
Occasionally the honest answer is "I think so". Lighter, that bottle; a hint of ammonia near the filler; no clear recollection of the cap. Sound familiar? Maybe it happened in a hurry at the school gates at St Ives Primary & Nursery School, or on a friend's drive in The Holdings.
The point: the motor isn't hurt by a little AdBlue splashed around the filler. AdBlue inside your diesel tank does. Firing up your car cannot tell you which, and if there is AdBlue in your tank it would suck it in.
What to do: treat it as if it was put in. Do not fire it up. Ring and give what you saw: we'd rather find a clean tank than drain one after the motor has been run.
The common ground in each Ashley AdBlue drain
Whichever scenario you are in, the job starts the same way. Our engineers come to your car, whether it's on a forecourt, a drive, the car park outside Fish Inn or a side street near Church of St Peter and St Paul, and ask three things: what got in, about how much, and if the motor has been run. Those replies settle this work, and you hear our price by phone, before anybody heads out.
Then your tank is cleared and the fuel system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Clean diesel is put in after the filter has been flushed or replaced, and the car is then tested. Never started? In that case about half an hour once we are there covers most jobs.
The final step is firing it up. With fresh diesel in, it runs while we confirm it is running properly, and then we go. If it is noticed early, the vehicle very seldom has permanent damage, and the whole job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, and so it is worth checking yours whilst we're on the way.
About Ashley itself
Ashley is a small village in Dorset, situated on the riverside at an elevation of 29 metres, with detached housing being the predominant type of accommodation. Ashley sits near the Avon Castle and is close to the towns of Ringwood and St Ives. Ashley is located 16 miles from Salisbury and 86 miles from London, making it a rural community with easy access to larger cities. Ashley remains a quiet residential area with a population of around 673 people.
AdBlue drains across Dorset, Ashley included
Throughout BH postcodes, the teams serving Ashley — a village — work nearby towns too, Ringwood and St Ives among them. A postcode starting BH24 2 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Whitehouse Wood or in a car park in the middle of Ashley, it doesn't need to move. Where it sits, that is where it is drained. Tricky to explain? Close to Old Fine Art Gallery or a border? Asking beats assuming, and so ring.
Your situation, in one line
Still unrun? Keep the car that way then phone. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there around Ashley and anywhere around Dorset on 0333 366 0103.