What Now? AdBlue in the Diesel Tank in Ashley Heath
All of it hinges on a single fact: whether your engine has been run after the AdBlue was added — far more than anything else. Out in Loggerheads or here in Ashley Heath, an unrun motor should stay unrun. Switch nothing on, ring 0333 366 0103, and expect a thorough flush after a drain, carried out just where your car sits in Ashley Heath. Stop the minute it is safe then switch off, if it has already run. The job is bigger, but the first step is the same.
Find the situation below that matches yours, wherever around Staffordshire it happened.
On a Ashley Heath forecourt with AdBlue in a diesel
Imagine it: stood by the pump, holding the bottle, you spot the filler you took off wasn't the right one. It might be the Croxton Service Station, or perhaps the Baldwins Gate Filling Station, or another station around Ashley Heath.
The point: of every spot to notice, this is the best. Just that tank holds AdBlue; no part beyond it has drawn any in.
What to do: don't get back in and fire it up to clear the petrol pump. Ring us from the forecourt once the car is in a bay — the attendants will help push it — and keep the receipt. The equipment is explosion-proof and safe on a live forecourt, and so a vehicle that cannot be pushed clear gets emptied where it is at the pump.
Ashley Heath, at home: AdBlue in your diesel tank
On your dash, a warning had been lit for days. Only by the recycling, the empty container in your hand, did you look back at the cap you'd used at the driveway. It happens on drives just off Tower Road as regularly as anywhere.
Meaning? As long as the car has not moved since, it's close to the forecourt case. Diesel and AdBlue keep apart: the AdBlue settles to the base of the tank and stays put, however long it waits.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then call. Our engineers drain the car on your driveway, whether that's around Ashley Heath or out in Ashley Dale. The pumps are quiet enough to use outside a house at night.
Set off with AdBlue in a diesel around Ashley Heath?
Rough running, smoke, falling power or a lit dashboard started a short way beyond the top-up. Maybe driving for Stoke-on-Trent, under 15 miles away, or simply along Tinkers Lane.
What it means: the system has pulled the AdBlue in. Past your filter, through the lines, and — the further the mileage — deeper into the high-pressure pump and each injector. Each mile and each restart takes it further.
Next: find a safe place, stop, then turn the motor off. Exit at the first junction — not the services beyond — if you're on the M6, under 10 miles from Ashley Heath. Restarting it to test achieves nothing — AdBlue never clears on its own. About what distance did it gone? Tell us as you phone.
A hire or company car with AdBlue in the wrong tank?
You've had this car barely a week. Unbeknown to you, the two inlets are next to each other here — not like your own vehicle, which has no AdBlue or stores it in another spot. It can happen to anyone, anywhere across Staffordshire.
In short: an extra stage on top of the cases above, and those depend on whether it has run. The owner frequently has to approve the work, under many hire and fleet contracts.
Your move: rental firm or fleet manager first, us next, since sorting it early cuts time. If you are stranded in the car park outside Norton Bridge, or by Ashley Memorial Hall, whilst you wait for an answer, leave the vehicle off.
Unsure about AdBlue in the diesel tank in Ashley Heath?
Truthfully, the only answer may be that you think it did. A slight ammonia-like whiff lingers around the filler, the bottle seems too light, and the cap you took off is a blur. Maybe it happened in a hurry at the school gates at Hugo Meynell CofE (VC) Primary School, or on a friend's drive in Lordsley.
The upshot: the motor isn't hurt by a little AdBlue spilled on the filler. In your diesel tank, by contrast, AdBlue damages it. Any AdBlue in your tank would be sucked in by firing up your car, and the start would not settle which it is in any case.
Your move: behave as if it did, and never start your engine. Phone and give the details: we would sooner confirm a clean tank than empty one once your motor has been run.
What each AdBlue drain around Ashley Heath has in common
The job begins the same way, whatever your case. Filling station, drive, The Peel Arms's car park or a road beside Providence Chapel — the van comes to the vehicle, and three questions follow: what fluid, which quantity, and if it has run. Answers shape the work; the quote follows on the call while nobody has set off yet.
AdBlue forms crystals and eats at certain metals in fuel systems, so it won't rinse out unaided; that's why the flush, after this drain, counts far more here than with petrol. Fresh diesel goes in once the filter has been cleaned or changed, and the car is finally checked. Where your engine has not run, expect roughly half an hour on site, for most jobs.
We fire it up at the end. Before we leave, it is checked to be sure it runs correctly on fresh diesel. When it is noticed quickly, the vehicle very seldom has lasting damage, and the entire job takes place where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. Plenty of policies cover misfuelling, so check yours while the van travels.
About Ashley Heath
Ashley Heath is a suburban area in Staffordshire, situated inland at an elevation of 223 metres, with detached housing being the predominant type of accommodation. Ashley Heath lies approximately 10.9 miles from Stoke-on-Trent and is surrounded by nearby places such as Ashley Dale, Hookgate, and Jugbank. Ashley Heath has a population of around 1250 residents and is located in the West Midlands region, about 136.4 miles from London.
AdBlue drains across Staffordshire, Ashley Heath included
Over TF postcodes, the vans serving Ashley Heath — a residential suburb — reach nearby places too, Hookgate and Jugbank included. A postcode starting TF9 4 is the quickest way to tell us where you are.
Centre of Ashley Heath or a layby towards The Forty Acres: wherever it is, your vehicle never needs to shift an inch for us. Our engineers drain the vehicle where it stands. Tricky to pin down? Close to Saint John the Baptist or a county line? Checking beats guessing, so phone.
Your situation, in one line
Not run yet: keep the vehicle off then ring. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the rest, in Ashley Heath or wherever in Staffordshire.