Attenborough: AdBlue in the Diesel Tank? Find Your Situation
Everything turns on a single fact: if your motor has started after the AdBlue went in — far more than anything else. Not run yet? Then leave the vehicle that way, wherever the car is — Attenborough or Rylands. Switch nothing on, call 0333 366 0103, then count on a proper flush plus a drain, carried out right where your car sits in Attenborough. Stop the minute you safely can and turn off, if it has been run. The job is bigger, but the first step is the same.
Wherever in Nottinghamshire it took place, one of the situations below matches yours.
On a Attenborough forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only spot it as you are stood at the pump, bottle or the nozzle in your hand. Whether Gulf, Tesco or somewhere else around Attenborough, the case is the same.
Meaning? Spotting it here is the best it gets. Just the tank has AdBlue; not one part past it has drawn it in.
What to do: do not get back in and start the vehicle to clear the pump. Get the attendants to lend a hand rolling it to a space, hold on to the bottle, then phone us right there. Emptying it right at the petrol pump is fine when it can't be shifted, since the equipment is explosion-proof.
AdBlue in your diesel tank at home in Attenborough
For days the dashboard had been nagging you. A bottle bought at the shop, tipped in on the driveway — and it's only at the recycling that the cap got your eye. Homes just off Ireton Grove get hit as much as anywhere else.
Meaning? Provided the car has not moved since, it is close to the pump case. On the bottom of the tank sits where AdBlue stays, since it will not mix with diesel — and a night going by changes nothing of the difference.
Put your keys in the house tonight — otherwise a person may drive it away first thing — and phone us. Our technicians drain the car on your drive, whether that is around Attenborough or out in Chilwell. Night-time drains outside a house are no problem: the pumps are quiet.
AdBlue in a diesel and already driving around Attenborough?
A short way after filling up, your engine started misbehaving: roughness, smoke, lost power, lights on your dash. Anywhere along Long Lane or else heading to Nottingham — under 5 miles away.
The upshot: the system has pulled AdBlue through already. Past the fuel filter, along the lines, and — the more the mileage — deeper into the high-pressure pump and every injector. Each mile and each restart takes it further.
Do this: stop somewhere sensible, then turn the engine off. Attenborough sits under 3 miles from the M1; there, pull off at the next junction instead of pushing on for the services. Do not restart it to see if it has cleared; it will not have. Call, saying what distance your car was driven.
A hire or company car with AdBlue in the wrong tank?
It's a vehicle you have had for a week. Unknown to you, the two inlets are side by side here — unlike your own car, which has no AdBlue or stores it elsewhere. Anywhere you happen to be around Nottinghamshire, any driver can slip up.
Meaning? Whatever applies above counts here — run or not — and one extra step. Any work on your car frequently needs the owner's go-ahead under rental or company agreements.
Do this: rental firm or your fleet manager to begin with, us second, because settling it early saves time. If you are stuck in the car park outside the nearest station, or by Attenborough Station War Memorial, whilst you wait for an answer, leave the car off.
AdBlue in your diesel tank? Not sure, around Attenborough
Sometimes the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia around your filler, and you can't remember which cap you took off. The gates of Chetwynd Spencer Academy in a hurry, say, or a friend's driveway out in Beeston.
The point: your motor is not hurt by some AdBlue splashed on the outside. AdBlue inside your diesel tank does. You can't tell which by turning the ignition, and doing so would suck in any AdBlue that is in that tank.
Take it that it was put in, and never start the key. Checking a tank that turns out clean beats draining one after it has been run — so phone then describe to us what you saw.
The common ground in each Attenborough AdBlue drain
Whichever scenario you are in, the job starts the same way. Anywhere your car stands — The Bluebell's car park, a road beside Attenborough Village Hall, a drive, a forecourt — the van gets there and asks about the fluid, the quantity, and if your motor has turned over. Over the phone, before anything else, you hear the price, and those answers shape the job too.
Then that tank is emptied and the fuel system cleaned thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Then is the filter — flushed, or swapped where needed — then fresh diesel, and a test of your vehicle. Where your motor has not been started, allow about half an hour once we arrive, in most jobs.
The final step is firing it up. Before we go, it is checked to be sure it runs properly on new diesel. We do the whole job where your car is, and permanent damage is very unusual when it has been noticed quickly. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, no money upfront. Check your insurance while we're en route: misfuelling cover comes built into many policies.
About Attenborough, for a moment
Attenborough is a suburban area in Nottinghamshire, situated on the banks of the River Trent at an elevation of around 32 metres. Attenborough lies approximately 4.8 miles southwest of Nottingham city centre, within commuting distance of the city. Attenborough is characterised by its predominantly detached housing stock and forms part of the wider Nottingham urban area, with nearby places including Chilwell and Toton.
AdBlue drains across Nottinghamshire, Attenborough included
Attenborough is a residential suburb, and the same teams that cover it work the places near it too, Toton and Barton in Fabis among them, across the NG postcode area. Quickest of all: a NG9 6 postcode for your location.
Stopped heading to Education Wood, or right in the heart of Attenborough, the vehicle stays put — there's no need to shift it at all. Draining is done right there. If you're somewhere hard to describe, near Attenborough Lawn Tennis Club or close to a border, ring and ask rather than assuming.
Your scenario, summed up
Motor never started: ring, and leave it alone. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there around Attenborough and anywhere in Nottinghamshire on 0333 366 0103.