Attleborough: AdBlue in the Diesel Tank? Find Your Situation
All of that hinges on a single fact: if your motor has been run since the AdBlue was added — far more than anything else. If it hasn't, keep it that way, whether the vehicle is around Attleborough itself or out in Foundry Corner. Switch nothing on, call 0333 366 0103, then expect a proper flush after a drain, done just where the vehicle stands in Attleborough. Where the engine has been run, pull in somewhere safe first, then turn it off. The job is bigger, yet the first step is the same.
Match what happened to a situation from the list below, anywhere across Norfolk you happen to be.
Attleborough forecourt: AdBlue in a diesel at the pump
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the Sainsbury's, or perhaps the Esso, or a different forecourt around Attleborough.
Meaning? Finding out here is the best it can be. Still inside your tank, and no fuel drawn through: that is where the AdBlue is.
What to do: do not get back in and start the car to clear the pump. Phone us from the forecourt after the vehicle is in a space — the attendants will lend a hand to push it — then keep the receipt. If it can't be shifted, it can be drained at the pump: the equipment is explosion-proof and safe on a working forecourt.
At home around Attleborough with AdBlue in the diesel tank
On the dash, a warning had shown for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. It happens on drives just off Connaught Plain as commonly as anywhere.
Meaning? Provided your car has not been driven since, it's second to the pump case. Diesel and AdBlue stay separate: the AdBlue drops to the base of that tank and remains put, however long it waits.
Keep your keys in the house overnight — or a person might drive it off first thing — then call us. In Baconsthorpe or here in Attleborough, the drain happens at your drive. Late-night clears outside a house are fine: the pumps are quiet.
AdBlue in a diesel and already driving in Attleborough?
Rough running, smoke, falling power or a glowing dashboard started a short way beyond the top-up. Possibly it was on Exchange Street, perhaps on the way out towards Norwich, under 15 miles away.
What it means: your fuel system has pulled the AdBlue in. It's been through the fuel filter and the fuel lines and, the further you went, into the high-pressure pump and your injectors. Each mile and each restart takes it further.
Your move: pull up anywhere sensible, then turn your engine off. Exit at the next junction — not the services beyond — if you are on the M11, under 50 miles from Attleborough. It will not have cleared, so there is no sense restarting to check. Call us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
You have had the car hardly a week. On your own car, AdBlue is missing or somewhere else. On this one, the inlet is just by your diesel cap — news to you. Throughout Norfolk, no one is safe from it.
The upshot: just as above, divided by if it ran, only with one added step. The owner frequently needs to sign off the work, under plenty of hire and fleet agreements.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before we turn up than after. If you are stranded in the car park outside the nearest station, or by Amoghasiddhi Buddhist Centre, while you wait for an answer, leave your car off.
Attleborough: unsure if it was AdBlue in your diesel tank?
"I think so" is sometimes the most honest as it gets. Which cap came off, you cannot say; meanwhile the bottle feels lighter than expected, and a whiff of ammonia lingers by your filler. A hurried stop by the gates of Attleborough Primary School, or a visit to a friend in Haverscroft Street: either fit.
Meaning? Drips around the inlet don't reach your engine at all. Inside your diesel tank, however, AdBlue harms it. Turning on the vehicle cannot tell you which, and if there is AdBlue in that tank it would draw it in.
Assume it went in, and never turn the key. Checking a tank that turns out clean is better than draining one after it's been run — so ring then tell us what you noticed.
The common ground in every Attleborough AdBlue drain
The work opens identically, whatever your case. Forecourt, drive, The Cock Public House's car park or a road beside Attleborough Village Sign — our van comes to your vehicle, and three answers come next: which fluid, what quantity, and whether it ran. Replies set the job; the price comes on the call whilst nobody has left yet.
AdBlue forms crystals and eats at some metals in fuel systems, so it won't rinse out on its own; that's why a full flush, after the drain, counts far more here than with petrol. Finally are your filter, cleaned or replaced as needed; fresh diesel; and a check of the vehicle. Where the engine hasn't run, expect about half an hour once we arrive, for most cases.
Firing it up comes at the end. Our technicians make sure it runs smoothly on clean diesel before leaving. If it is caught early, the car very seldom has lasting damage, and the entire job takes place where it is. Nothing is paid upfront, settlement is made on the day, and you get what the insurer asks for: an engineer report and a VAT invoice. Dig out your insurance before we arrive: misfuelling cover is included in plenty of policies.
About Attleborough and where it is
Attleborough is a town in the heart of Norfolk, situated approximately 14 miles southwest of Norwich and 85 miles northeast of London. Attleborough sits in a relatively low-lying area at around 40 metres above sea level, surrounded by rural landscapes and nearby villages such as Baconsthorpe and Besthorpe. Attleborough has a population of around 11534 people, with a predominance of detached housing stock. Attleborough is a typical example of a Norfolk town, with a mix of old and new buildings and a strong sense of community.
Attleborough and Norfolk: AdBlue drains across the area
Attleborough is a town, and the same teams that cover it work the places around it too, Fiddlers Green and Besthorpe among them, across the NR postcode area. Your location comes quickest from a postcode that starts NR17 2.
No towing is needed, whether parked centrally in Attleborough or on a layby heading to Queens Square, and so leave it put. The van drains it in place. If you are somewhere hard to explain, close to Attleborough Town Hall or close to a boundary, ring and ask instead of assuming.
The one-line version
Engine never started: ring, leaving it alone. Run already: stop, power down, phone 0333 366 0103. Petrol in Diesel handles the remainder, in Attleborough or anywhere in Norfolk.