AdBlue in the Diesel Tank in Backwell: What Now?
Everything turns on a single detail: if the motor has started after the AdBlue went in — far more than anything else. Not run so far? Then keep the car like that, wherever your car sits — Backwell or Backwell Green. Leave the motor and the ignition off then phone 0333 366 0103; it's normally a drain and a thorough flush, done where your car is around Backwell. When your engine has run, stop somewhere safe straight away, then switch the vehicle off. It's a larger job, though stage one doesn't change.
Further down: the situations we meet, anywhere across Somerset. Choose yours.
AdBlue in a diesel on a Backwell forecourt
Imagine it: standing by the pump, holding the nozzle, you spot the filler you took off wasn't the correct one. Maybe you are at the Backwell Motors, possibly at the Tesco, maybe somewhere else around Backwell.
Meaning? Finding out on the forecourt is as good as it gets. Only the tank holds AdBlue; no component past it has drawn it in.
Next: resist the temptation to fire it up only to move away from the pump. Have the attendants to help pushing it to a bay, save the bottle, then ring us right there. Our equipment is explosion-proof and safe on a live forecourt, and so a vehicle that cannot be pushed away is drained right at the pump.
Backwell, at home: AdBlue in the diesel tank
Several days had passed with the warning light on. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look a second time at the cap. Houses just off Farleigh Road get hit as often as anywhere else.
The upshot: no miles since leaves this almost equal to finding it at the pump. AdBlue does not mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then ring. Church Town or Backwell: wherever your driveway is, that is where it is emptied. The pumps are quiet enough to use outside a house at night.
Set off with AdBlue in a diesel around Backwell?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Station Road, say, or the route towards Bristol — a run of under 10 miles.
The point: the system has pulled AdBlue in by now. It's been through the fuel filter and your lines and, the further you went, into the high-pressure pump and your injectors. Every restart, like every mile, carries it deeper.
Stop somewhere safe — that's the first step — then turn it off. Service stations further along can wait: from the M5, under 5 miles out of Backwell, take the first junction. Restarting it to test gets nothing — AdBlue never clears on its own. Phone, saying what distance your vehicle was driven.
Hire, lease or company car with AdBlue in the wrong tank
You've had the vehicle hardly a week. The AdBlue filler is right beside the diesel filler, which you did not know, since your own vehicle either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere around Somerset.
The upshot: exactly as above, divided by whether it ran, only with an added stage. Many hire and fleet agreements require the owner's approval before work.
Settling it before the van arrives is faster, so phone the rental company or your fleet manager, then us. Hanging on for a reply at the car park outside Nailsea & Backwell, or near Backwell Parish Hall? Keep the engine off meanwhile.
Not sure it was AdBlue in your diesel tank, Backwell?
Now and then, "I think so" is all anyone can truthfully say. What cap came off, you can't say; but the bottle feels less than expected, and ammonia hangs by your filler. It might have been at a friend's driveway in Backwell Common, or rushing by Backwell Church of England Junior School at the school run.
The point: the engine is not hurt by a little AdBlue spilled on the outside. If it's inside your diesel tank, though, it does. You can't tell which by turning the ignition, and doing so would pull in any AdBlue that is in your tank.
Next: assume it got in, then keep your motor off. Call us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
Every AdBlue drain around Backwell shares these stages
Each case gets the same opening to the job. Our engineers come to the car, whether it is at a forecourt, a driveway, the car park outside Rising Sun or a side street close to Backwell School Productions, and ask three things: what went in, about how much, and whether your engine has run. Over the phone, before anything else, you are told our quote, and those answers shape the job too.
Emptying the tank comes next, followed by a full flush — more vital after urea than with petrol, because crystals and corrosion won't clear by themselves, however long it sits. Finally come your filter, cleaned or replaced as needed; fresh diesel; and a check of your car. Where the engine has not been started, allow roughly half an hour once we arrive, in most cases.
We fire it up at the end. We confirm it runs properly on clean diesel before leaving. When it's spotted soon, the vehicle very seldom has lasting damage, and the entire job takes place where it is. Paying comes that day, never upfront. For the insurer, you get a VAT invoice plus a report from the engineer. Dig out your insurance while we arrive: misfuelling cover is included in many policies.
About Backwell itself
Backwell is a village in Somerset, situated inland at an elevation of 29 metres, approximately 6.5 miles from Bristol. Backwell has a population of around 1614 people and is characterised by predominantly detached housing. Backwell is close to nearby places such as Church Town, Farleigh, and West Town, and is located within the South West region of England. Backwell is also within commuting distance to major cities, with London being around 112.6 miles away.
Backwell and Somerset: AdBlue drains across the area
As a rural village, Backwell has the same vans as the nearby places — West Town, Farleigh — right through BS postcodes. Giving us a BS48 3 postcode finds you fastest of all.
Stopped heading to Backwell School Playing Fields, or bang in the heart of Backwell, the vehicle stays where it is — there is no need to move it at all. Wherever it sits, that's where it gets cleared. Ring and check rather than guess when you are by Backwell Parish Council, near a boundary, or somewhere tricky to pin down.
Your situation, in one line
If it hasn't run, ring and leave it that way. Run already? Pull over, switch off, phone. Petrol in Diesel handles the rest whatever case, in Backwell and Somerset, on 0333 366 0103.