What Now? AdBlue in the Diesel Tank in Ballycassidy
Everything turns on one fact: whether the motor has started since the AdBlue went in — more than anything else. Not run so far? Then keep the car like that, wherever the car is — Ballycassidy or Killadeas. Keep nothing on, call 0333 366 0103, then expect a thorough flush plus a drain, carried out right where the car sits in Ballycassidy. Stop the moment you safely can then turn off, if it has been run. Step one stays the same, even if the job is bigger.
Find the scenario below that matches yours, wherever in County Fermanagh it happened.
AdBlue in a diesel on a Ballycassidy forecourt
Just now, bottle still in your hand, you realise that the cap you opened was the wrong one, right at the pump. Somewhere in Ballycassidy, then — the nearest petrol station, another forecourt nearby, or anywhere else nearby.
What it means: this is the ideal spot to find out. Still inside your tank, and nothing drawn onwards: that's where the AdBlue is.
Freeing the petrol pump is no excuse to run it — so do not get back in. Ring us from the forecourt after your vehicle is in a bay — the attendants will help roll it — and keep the receipt. Draining it right at the pump is possible if it cannot be moved, because the equipment is explosion-proof.
At home around Ballycassidy with AdBlue in your diesel tank
The warning light had been on for days. Picked up a container, tipped it in at home, binned the empty — and only then looked at the cap again, too late. It takes place on drives just off Rock Street as regularly as anywhere.
The point: zero driving since leaves it almost equal to spotting it at the petrol pump. At the bottom of your tank sits exactly where AdBlue stays, because it will not mix with diesel — and a night passing changes nothing of the difference.
Your move: keys in the house, so nobody takes your car anywhere at breakfast. Then, phone. Your drive is where it gets emptied, whether around Ballycassidy or Trory. The pumps are quiet enough to use outside a house after dark.
On the road around Ballycassidy with AdBlue in a diesel
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Anywhere along Crom Street or on the road to Armagh — under 50 miles away.
The upshot: your system has drawn AdBlue in by now. Distance sets how deep it gets: filter and lines to begin with, then the injection pump and each injector. More driving, more starts: further it goes.
Your move: pull up anywhere safe, then switch the engine off. On the M77, over 50 miles from Ballycassidy, that means the next exit, not the services further on. No test restarts: clearing isn't something AdBlue will do. Let us hear the distance covered as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have had this vehicle hardly a week. Unbeknown to you, the AdBlue and diesel fillers sit next to each other here — unlike your own car, which has none or keeps it elsewhere. It can happen to anyone, anywhere around County Fermanagh.
The point: just as above, split by whether it ran, but with one added step. Plenty of hire and company agreements want the owner to approve work on the vehicle.
What to do: ring the hire firm or your fleet manager first, then us. That is faster settled before our technicians arrive than after. Waiting for a reply at the car park at the nearest station, or beside the centre? Keep your car off meanwhile.
Unsure about AdBlue in the diesel tank around Ballycassidy?
"I think so" is sometimes the most honest answer there is. The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Enniskillen.
What it means: a little spilled around the filler does no harm to the engine. AdBlue inside the diesel tank does. Any AdBlue in your tank would be pulled in by starting your car, and the start would not settle which it is in any case.
Your move: act as though it got in, and don't start the motor. Tell us what you noticed on the phone. A clean tank looked at is a happier outcome than an already-run one emptied.
What every AdBlue drain around Ballycassidy has in common
Whichever situation you are in, this job starts the same way. Anywhere your vehicle is — the pub in the village's car park, a road by a street just off the centre, a driveway, a filling station — the van gets there and we ask for the fluid, the amount, and if your engine has turned over. The price is given over the phone, ahead of anyone setting off, and those answers set the job.
AdBlue forms crystals and eats at certain metals used in fuel systems, and so it won't rinse out unaided; that is why the flush, after the drain, matters much more here than with petrol. The filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Most unrun cars are a half-hour visit after the moment our technicians turn up.
We fire it up at the end. Our test that it runs correctly on fresh diesel comes before our technicians head off. Permanent damage is very unusual when it's caught soon, and the entire job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing in advance. Worth remembering: lots of insurers include misfuelling cover, so a quick look at your documents as we travel pays.
About Ballycassidy, for a moment
Ballycassidy is a small locality in County Fermanagh, situated inland at an elevation of 61 metres. Ballycassidy lies near the settlements of Trory, Springfield, and Ballinamallard, and is approximately 40 miles from Armagh. Ballycassidy is characterised by its predominantly detached housing stock, reflecting its rural setting. Ballycassidy is a relatively small community, with a population of around 527 people.
AdBlue drains across County Fermanagh, Ballycassidy included
Springfield and Ballinamallard get the same teams as Ballycassidy, a small village, along with further places over BT postcodes. Fastest of all: a BT94 2 postcode to show your location.
Centre of Ballycassidy or a lay-by near the green space at the edge of the village: wherever it sits, your vehicle never needs to shift at all for this drain. The van empties it in place. If you are somewhere hard to explain, near the far end of the built-up part or close to a boundary, ring and ask rather than guessing.
Your situation, summed up
Still unrun? Leave it that way and ring. Run by now? Pull over, turn off, ring. Petrol in Diesel takes over the rest whatever it is, in Ballycassidy and County Fermanagh, on 0333 366 0103.