What Now? AdBlue in the Diesel Tank in Bartonsham
Has the motor turned over since the AdBlue was put in? That one point settles nearly everything about what comes next. If it hasn't, keep it that way, whether your car is around Bartonsham itself or out in Blackmarstone. Ring 0333 366 0103 with the ignition and engine both off. In Bartonsham, that is generally emptied and cleaned where it stands. When the engine has been run, pull in safely first, then turn the car off. A larger job, yes, yet the same opening move.
Compare your case to a situation from the ones below, anywhere around Herefordshire you are.
AdBlue in a diesel on a Bartonsham forecourt
Just at this point, nozzle yet in your hand, it dawns on you that the cap you took off was the wrong one, there at the pump. It could be the Texaco, or perhaps the Esso, or another station in Bartonsham.
The point: of all places to find out, this is the best. The AdBlue is in your tank and nowhere else. Nothing has pulled it in.
Freeing the pump is no reason to run it — and so don't get back in. A few jobs: a shove into a space with the staff helping, the receipt kept, and a ring to us from the forecourt. If it can't be shifted, it can be drained at the pump: the equipment is explosion-proof and fine on a working forecourt.
Bartonsham, at home: AdBlue in your diesel tank
The warning light had been on for days. Only at the recycling bin, the empty container in your hand, did you look back at the cap you'd used on the drive. It takes place on drives just off Clive Street as often as anywhere.
Put simply: if your car hasn't been driven since, it is almost as good as finding out at the pump. At the bottom of the tank sits where AdBlue stays, because it will not mix with diesel — and a night passing makes nothing of the difference.
Put the keys in the house overnight — or a person may drive it away at breakfast — then phone us. Portfields or Bartonsham: whichever your driveway sits, that's where it is emptied. The pumps are quiet enough to use outside a house at night.
Set off with AdBlue in a diesel around Bartonsham?
Rough running, smoke, lost power or a glowing dashboard arrived a mile or two after the top-up. Anywhere along Eign Road or heading to Hereford — under a mile away.
The point: your system has drawn AdBlue through already. Past your filter, along the pipework, and — the further the mileage — on into the injection pump and every injector. More driving, more restarts: deeper it travels.
Do this: pull up somewhere sensible, then switch your motor off. On the M50, under 15 miles from Bartonsham, that means the next exit, not the services further on. Do not restart the vehicle to see if it has cleared; it will not have. Call, saying how far your car was driven.
AdBlue in the wrong tank of a hire, lease or company car
It is a vehicle you have had for a week. Your own car either has no AdBlue or puts it elsewhere, and so no one told you the AdBlue cap sits just beside your diesel. Any driver, wherever across Herefordshire, might make it.
In short: an extra stage on top of the situations above, which turn on whether it has run. Plenty of hire and company contracts want the owner to approve work on the vehicle.
Sorting it before the van arrives is quicker, and so phone the hire company or your fleet manager, then us. Stranded by First Church of Christ, Scientist or at Hereford until the firm answers, your vehicle remains switched off throughout.
Bartonsham: unsure if it was AdBlue in the diesel tank?
Now and then, "I think so" is the most you can honestly say. What cap came off, you cannot say; meanwhile the bottle weighs lighter than it ought to, and a whiff of ammonia lingers by your filler. Maybe at a friend's driveway in Tupsley, or in a rush outside St James' Church of England Primary School on the school run.
The point: the motor is not harmed by some AdBlue spilled on the outside. AdBlue inside your diesel tank does. Any AdBlue in that tank would be pulled in by turning on your car, and the start wouldn't settle which it is in any case.
Your move: behave as though it did, and don't start the engine. Phone and give the details: we'd rather confirm a tank free of AdBlue than drain one once your motor has been run.
Every AdBlue drain around Bartonsham shares these stages
Each case gets the same opening to the job. We come to the vehicle, whether it is on a forecourt, a driveway, the car park at The Volunteer or a side street close to Herefordshire Regimental Museum, and ask three things: what was put in, roughly how much, and whether your motor has been run. The price is given over the phone, before a van leaves, and those replies set the work.
Then your tank is emptied and your system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Fresh diesel goes in after the filter is flushed or changed, and your car is finally tested. Where your engine hasn't run, allow about half an hour once we arrive, in most jobs.
Our technicians fire it up at the end. Our engineers confirm it runs smoothly on fresh diesel before leaving. If it's caught early, the car very rarely has permanent damage, and the entire job takes place where it is. Payment comes that day, never upfront. For your insurer, you get a VAT invoice plus a report from the engineer. Many policies include misfuelling, so look at yours as we head over.
About Bartonsham and where it is
Bartonsham is a suburban area located on the River Wye in Herefordshire, with a mix of terraced housing and other residential properties. Bartonsham sits at an elevation of 54 metres, close to the city centre of Hereford, and is part of the wider Hereford urban area. Bartonsham is situated near other local places such as Portfields and Eign Hill, and is connected to the surrounding countryside. Bartonsham has a population of around 4793 people, according to recent estimates.
Bartonsham and Herefordshire: AdBlue drains across the area
As a residential suburb, Bartonsham has the same vans as the surrounding places — Hereford, Eign Hill — right across HR postcodes. Giving us your HR1 2 postcode finds you quickest of all.
Parked en route to Castle Green, or right in the heart of Bartonsham, the car stays where it is — there is no need to shift it at all. Wherever it stands, that's where it gets emptied. Tricky to explain? By St Giles Chapel or a county line? Asking is better than guessing, so phone.
Your scenario, in one line
Motor not started: ring, leaving it alone. Run already? Stop, turn off, phone. Petrol in Diesel takes over the rest whichever it is, across Bartonsham and Herefordshire, on 0333 366 0103.