What Now? AdBlue in the Diesel Tank in Billericay
Has your motor run since the AdBlue was put in? That one question settles nearly everything about what comes next. Over in South Green or here in Billericay, an unstarted motor should stay that way. Leave the motor and your ignition off and phone 0333 366 0103; it's normally a drain and a thorough flush, done where the vehicle is around Billericay. Where your motor has run, pull in somewhere safe first, then switch the car off. Step one stays unchanged, even if the work grows.
Wherever in Essex it happened, one of the situations below fits yours.
At the pump in Billericay: AdBlue in a diesel
The cap you opened was the wrong one — and you just spot it as you are stood at the petrol pump, bottle or the nozzle in your hand. It might be the BP, or perhaps the another forecourt nearby, or another forecourt in Billericay.
Put simply: there is no better place exists to discover it. The AdBlue is in that tank and nowhere else. Nothing has pulled it in.
Next: resist the temptation to start it only to free up the petrol pump. Have the attendants to help pushing it into a space, hold on to the receipt, then ring us from there. If it can't be shifted, it can be drained at the pump: the equipment is explosion-proof and fine on a working forecourt.
Billericay, at home: AdBlue in the diesel tank
On the dash, a warning had been lit all week. Only by the recycling, the empty container in your hand, did you look back at the cap you'd opened at the driveway. Drives close to Lion Lane get it as much as any other street.
The upshot: no driving since leaves this nearly equal to spotting it at the petrol pump. Diesel and AdBlue keep apart: the AdBlue drops to the floor of the tank and remains there, however long the night.
What to do: leave your keys inside the house so no one moves the car in the morning. Then ring. Your driveway is where it is drained, whether around Billericay or Gooseberry Green. Our pumping kit works quietly enough that it won't wake the neighbours at night.
On the road around Billericay with AdBlue in a diesel
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Perhaps it was on High Street, maybe on the way out towards Chelmsford, under 10 miles away.
Meaning? The fuel pump has sucked the AdBlue up. Through your filter, along the pipework, and — the more the distance — on into the high-pressure pump and each injector. It goes further with each mile covered and each restart.
Next: pick a sensible spot, stop, and switch your motor off. Service stations farther along can wait: on the M25, under 10 miles out of Billericay, use the next junction. Restarting it to check gets nothing — AdBlue doesn't clear itself. Let us know the distance driven as you ring.
Hire, lease or company car with AdBlue in the wrong tank
You've only had the vehicle a week. On your own car, AdBlue is missing or elsewhere. On this one, its inlet is right next to the diesel cap — a surprise to you. It can happen to anyone, anywhere around Essex.
Meaning? Whatever case above counts too — run or unrun — plus one further stage. Any work on your car frequently requires the owner's go-ahead under hire or company agreements.
Sorting it before the van arrives is faster, and so phone the hire company or your fleet manager, and then us. If you are stuck in the car park outside the nearest station, or by The Cater Museum, while you wait for an answer, leave the vehicle off.
Not sure it was AdBlue in your diesel tank, Billericay?
Now and then, "I think so" is all anyone can truthfully say. A faint ammonia whiff lingers near your filler, the bottle feels too light, and the cap you took off is hard to recall. Maybe at a friend's drive in Queens Park, or rushing outside Quilters Junior School on the school run.
Meaning? Drips around the filler never reach your engine at all. Once it's inside the diesel tank, though, it does. Firing up the vehicle cannot tell you which, and if there is AdBlue in your tank it will pull it in.
Take it that it went in, and never turn your engine. Inspecting a tank that turns out free of AdBlue is better than emptying one after it's been run — so phone and describe to us what you noticed.
Every AdBlue drain in Billericay shares these stages
No matter the situation, one opening is used. Anywhere the vehicle stands — The Red Lion's car park, a road by St Mary Magdalen, Billericay, a drive, a filling station — the van gets there and asks for the liquid, the quantity, and if the motor has turned over. Your price comes on the call, ahead of anyone setting off, and the answers shape the work.
Draining your tank comes next, then a careful flush — more vital with urea than after petrol, because crystals and corrosion won't go on their own, however long you wait. The fuel filter is flushed, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. Where the motor has not been started, expect roughly half an hour on site, for most cases.
Firing it up comes at the end. Our test that it runs smoothly on fresh diesel comes before our engineers leave. Our engineers do the entire job where the vehicle is, and long-term damage is very unusual if it has been caught quickly. Nothing is paid upfront, settlement is made on the day, and you get what the insurer wants: an engineer report and a VAT invoice. Dig out your insurance before we're en route: misfuelling cover is included in plenty of policies.
About Billericay itself
Billericay is a town in Essex, situated approximately 24.7 miles east of London and 8.1 miles southwest of Chelmsford. Billericay sits in a relatively low-lying area at around 98 metres above sea level, surrounded by smaller communities such as Gooseberry Green and Sunnymede. Billericay has a population of around 18,702 people, predominantly living in semi-detached housing. Billericay remains a commuter town with a strong sense of community, close to the countryside of the Essex hinterland.
AdBlue drains across Essex, Billericay included
Over CM postcodes, the teams covering Billericay — a town — reach surrounding places too, Sunnymede and Tye Common among them. Telling us your CM12 9 postcode pins you quickest of all.
Parked en route to Queen Elizabeth II Field, or bang in the heart of Billericay, the vehicle stays where it is — there's no need to move it at all. The van drains it where it stands. Phone and ask instead of guessing if you are close to Billericay Evangelical Free Church, near a border, or somewhere awkward to explain.
The one-line version
If it hasn't run, ring and leave it off. Run already? Stop, switch off, phone. Petrol in Diesel takes over the remainder whatever it is, across Billericay and Essex, on 0333 366 0103.