AdBlue in the Diesel Tank in Binscombe, and What to Do Next
One thing counts most when AdBlue is in a diesel tank, and it is if your engine has been started since. Anywhere the car stands — Compton, Binscombe — don't run an engine that has not run yet. Switch nothing on, call 0333 366 0103, then expect a proper flush plus a drain, carried out just where your vehicle stands around Binscombe. Pull over the minute you safely can and turn off, if it has been run. A bigger job, then, but the identical opening move.
Compare your case to a situation from the ones below, wherever around Surrey you are.
At the petrol pump in Binscombe: AdBlue in a diesel
Just now, bottle yet in hand, it dawns on you that the cap you took off was the wrong one, right at the petrol pump. Be it Texaco, Shell or somewhere else in Binscombe, the situation is identical.
In short: no better place to be to spot it. The AdBlue is inside the tank and nowhere else. Nothing has drawn it in.
What to do: do not get back in and fire it up to clear the petrol pump. Ask the staff to help you push the vehicle into a parking spot, keep your receipt or the bottle, and ring us from the forecourt. Our equipment is explosion-proof and fine on a live forecourt, and so a car that can't be pushed clear gets drained right at the petrol pump.
At home in Binscombe with AdBlue in the diesel tank
The warning light had been on for days. Bought a container, poured it in outside the house, binned the empty — and only then looked at the cap again, too late. Houses just off The Avenue get caught out as often as everywhere else.
The point: no miles since makes it almost equal to spotting it at the petrol pump. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
What to do: leave your keys inside the house so no one moves your car in the morning. Then call. In Frith Hill or here around Binscombe, the drain happens at your driveway. Late-night clears beside a house are no problem: the pumps are quiet.
Drove off with AdBlue in a diesel around Binscombe?
Lumpy running, smoke, falling power or a glowing dashboard arrived a mile or two beyond the fill. Maybe it was on Copse Side, perhaps on the way out towards Chichester, under 50 miles away.
Put simply: the AdBlue has been pulled through your fuel system. Mileage sets how far it goes: filter and lines to begin with, then the injection pump and every injector. It travels deeper with every mile covered and each restart.
What to do: pull over where it is safe to do so then switch off. Binscombe lies under 10 miles from the M3; on it, come off at the first junction rather than pressing on for the services. Starting it again to check achieves nothing — AdBlue never clears itself. Roughly how far had it go? Say so when you phone.
Hire, lease or company car with AdBlue in the wrong tank
It's a car you have had for a week. Your own motor either does without AdBlue or puts it elsewhere, so no one told you the AdBlue cap was just beside the diesel. Throughout Surrey, nobody is immune.
What it means: the same as the situations above, depending on whether it has run, with one more step. Plenty of hire and company agreements want the owner to approve work on the car.
Next: ring the hire company or the fleet manager first, and then us — sorting it before our arrival is quicker. Stuck by Waverley Family Centres- Loseley Site or at Farncombe till the firm answers, the car stays turned off the whole time.
Binscombe: unsure if it was AdBlue in your diesel tank?
At times, "I think so" is all you can honestly say. A slight ammonia whiff hangs around your filler, the bottle feels too light, and which cap came off is a blur. The gates of Loseley Fields Primary School in a hurry, say, or a friend's drive out in Westbrook.
The point: your engine isn't harmed by a little AdBlue splashed around the filler. In your diesel tank, however, AdBlue damages it. If there is AdBlue in the tank, starting the vehicle will suck it in, and it would not tell you which either.
Next: assume it went in, and leave the engine off. Call us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
The common ground in every Binscombe AdBlue drain
No matter the situation, a single start is used. Three things are asked when our engineers arrive — on a filling station, a drive, a road by Hampton Manor or the car park at The Withies Inn: the liquid, the amount, and if it has been started. The price comes on the call, before a van leaves, and those answers shape the work.
AdBlue crystallises and eats at certain metals in fuel systems, and so it won't wash out on its own; that is why a full flush, after the drain, counts far more here than with petrol. Your filter is flushed, or replaced where it needs to be; clean diesel goes in; and the car is tested. The majority of unstarted vehicles are a half-hour job after the moment our technicians arrive.
The last step is starting the engine. Our check that it runs correctly on fresh diesel comes before our technicians leave. When it is spotted quickly, the car very seldom has permanent damage, and the entire job happens where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money upfront. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours whilst we're on the way.
About Binscombe itself
Binscombe is a small village in Surrey, situated inland at an elevation of 49 metres, and is located near the villages of Frith Hill and Hurtmore. Binscombe has a population of around 674 residents and features predominantly terraced housing. Binscombe is close to the village of Farncombe and is approximately 29.7 miles from London. Binscombe sits in a rural area, with the nearest city being Chichester, which is 26.5 miles away.
Binscombe and Surrey: AdBlue drains across the area
Binscombe is a rural village, and the same teams that cover it work the towns around it too, Hurtmore and Farncombe among them, across the GU postcode area. Your whereabouts comes clearest from a postcode that starts GU7 3.
Whether the vehicle is on a lay-by on the way to Meade's Park or in a car park in the middle of Binscombe, it does not need to move. Where it sits, that is where it gets emptied. Ring and check instead of guessing if you are close to Memorial Chapel, near a border, or somewhere awkward to explain.
Your situation, summed up
Not run yet: keep the vehicle off and ring. Run by now? Pull over, switch off, phone. Petrol in Diesel handles the remainder whichever it is, in Binscombe and Surrey, on 0333 366 0103.