AdBlue in the Diesel Tank in Boon Hill: What Now?
One thing counts most once AdBlue is in a diesel tank, and it is whether your motor has been started since. Wherever your car is — Miles Green, Boon Hill — never start a motor that hasn't been started yet. Usually that means draining and properly rinsing it on the spot around Boon Hill — so keep your ignition and motor off then call 0333 366 0103. If it's run, stop as soon as it is safe and switch off. The job is bigger, but the first step is the same.
Find the situation below that matches yours, wherever in Staffordshire it happened.
Boon Hill forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the petrol pump, gripping the bottle, you realise the filler you took off was not the correct one. Whether Shell, Esso or somewhere else in Boon Hill, the case is identical.
Put simply: no better spot to be to spot it. The AdBlue is inside the tank and nowhere else. Nothing has pulled it in.
Freeing the pump is no excuse to run it — so don't get back in. A few jobs: a shove into a space with the staff helping, the receipt saved, and a call to us from the forecourt. If it can't be moved, it can be cleared at the pump: the equipment is explosion-proof and fine on a working forecourt.
Boon Hill, at home: AdBlue in your diesel tank
Several days had passed with the warning light on. Only by the recycling, the empty bottle in hand, did you glance back at the cap you'd used on the drive. Drives near Stephens Way get it as much as any other street.
Meaning? Provided the car has not moved since, it's close to the forecourt case. At the floor of the tank is where AdBlue waits, since it will not mix with diesel — and a night going by changes no difference.
What to do: leave the keys inside the house so no one moves your car in the morning. Then ring. Our engineers drain the vehicle on your drive, whether that is around Boon Hill or out in Bignall End. Our equipment runs quietly enough not to disturb the neighbours at night.
AdBlue in a diesel and already driving in Boon Hill?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Anywhere on Delphside or else on the road towards Stoke-on-Trent — under 10 miles away.
What it means: the system has sucked the AdBlue in. It has been through the filter and the lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. Each mile and each restart takes it further.
Stop safely — that is the next step — then turn it off. Services further on can wait: from the M6, under 3 miles out of Boon Hill, take the first junction. Do not restart the vehicle to see if it has cleared; it will not have. Phone, and say how far your vehicle went.
AdBlue in the wrong tank of a hire, lease or company car
It is a motor you have had for a week. The AdBlue filler is right alongside the diesel filler, which you did not know, since your own vehicle either has no AdBlue or keeps it somewhere else. Wherever you happen to be in Staffordshire, every motorist can slip up.
What it means: the same as the scenarios above, depending on whether it has run, with one more stage. The owner frequently needs to sign off the work, under many rental and company agreements.
Do this: rental firm or fleet manager to begin with, us next, because settling it early saves time. Leave the car switched off as the reply arrives, even if you are waiting at Alsager or close to Bignall End Cricket Club.
Unsure about AdBlue in the diesel tank around Boon Hill?
Now and then, "I think so" is all anyone can truthfully say. A slight ammonia smell hangs near your filler, the bottle feels too light, and which cap came off is a blur. Possibly it happened in a hurry at the school gates at Ravensmead Primary School, or on a friend's drive in Wereton.
Meaning? Drips around the filler never touch your motor at all. AdBlue inside the diesel tank does. If there is AdBlue in that tank, starting the vehicle will draw it in, and it wouldn't tell you which either.
Next: assume it got in, then keep your engine off. Checking a tank that proves free of AdBlue is better than draining one once it has been run — so phone then describe to us what you noticed.
What each AdBlue drain in Boon Hill has in common
No matter the situation, one start applies. Three questions are asked when our engineers reach your car — on a forecourt, a drive, a road beside Audley Methodist Church or the car park outside The Swan: the fluid, the amount, and if the motor has been started. On the phone, before anything else, you are told our quote, and those replies shape the work too.
Then the tank is drained and the system flushed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Clean diesel is put in once the filter is flushed or changed, and the car is then checked. Where the engine has not run, expect about half an hour on site, in most cases.
Our engineers start the engine last. Before we leave, it is tested to be sure it runs smoothly on new diesel. When it's caught quickly, the car very seldom has lasting damage, and the entire job happens where it is. Payment comes on the day, never upfront. For the insurer, you get a VAT invoice and a written report from the engineer. Plenty of insurance policies include misfuelling, so look at yours as we head over.
About Boon Hill and where it is
Boon Hill is a locality in Staffordshire, situated on the riverside at an elevation of 142 metres, with detached housing being the predominant type of accommodation. Boon Hill lies approximately 5.3 miles from Stoke-on-Trent and 140.5 miles from London, placing it in a relatively central position within the West Midlands region. Boon Hill is surrounded by other nearby places, including Bignall End, Audley, and Wood Lane, and has a population of around 1439 residents. Boon Hill's riverside setting provides a distinctive character to the area.
AdBlue drains across Staffordshire, Boon Hill included
Being a small village, Boon Hill has the same vans as the surrounding places — Wood Lane, Audley — all the way through ST postcodes. The whereabouts is clearest from a postcode beginning ST7 8.
Whether the car is on a lay-by on the way to Leddy's Field or in a car park in the middle of Boon Hill, it doesn't need to shift. Draining is done right there. Guessing won't help near Audley Theatre, on a county line or anywhere hard to pin down; phone and ask.
The one-line version
Unstarted? Leave it that way then phone. Whatever line fits, Petrol in Diesel handles from there on 0333 366 0103, throughout Staffordshire and within Boon Hill — after you pull over, switch off and ring, if it has run.