Bow: AdBlue in the Diesel Tank? Find Your Situation
All of it turns on a single detail: whether your engine has started after the AdBlue was added — more than anything else. If it has not, keep it that way, whether the car is in Bow itself or out in Down St Mary. Keep nothing on, ring 0333 366 0103, then count on a proper flush after a drain, carried out just where your car stands around Bow. Where the engine has been run, stop somewhere safe straight away, then switch the car off. It's a bigger job, though stage one does not change.
Find the situation below that matches yours, wherever across Devon it happened.
AdBlue in a diesel on a Bow forecourt
The cap you opened was the wrong one — and you just notice it as you're stood at the pump, bottle or nozzle in hand. It might be the Lapford Jet, or the another forecourt nearby, or another forecourt around Bow.
In short: no better spot to be to spot it. Still inside that tank, and nothing pulled through: that's where the AdBlue is.
Do this: stay out of the car, even if the pump needs freeing. Get the staff to lend a hand rolling it into a space, hold on to the receipt, then ring us from there. Our equipment is explosion-proof and fine on a busy forecourt, and so a car that can't be pushed clear is emptied right at the pump.
AdBlue in your diesel tank on a Bow drive?
Days had gone by with the dash light on. Bought a container, poured it in outside the house, binned the empty — and only then looked at the cap a second time, too late. Driveways close to Station Road get it as much as any other street.
In short: if your car has not been driven since, it is nearly equal to spotting it at the pump. On the bottom of the tank sits exactly where AdBlue stays, since it will not mix with diesel — and a night going by makes no difference.
What to do: leave the keys inside the house so no one moves your car in the morning. Then ring. Out in Nymet Tracey or right here in Bow, the drain happens on your drive. The pumping kit runs quiet enough that it won't wake the street at night.
Set off with AdBlue in a diesel in Bow?
You filled up, set off, and a mile or two later the engine began to run unevenly, smoke, lose power or light up the dashboard. Maybe it was on Water Lane, perhaps on the way out towards Exeter, under 15 miles away.
Put simply: the AdBlue has been sucked through the system. Through the filter, along the pipework, and — the more the mileage — on into the high-pressure pump and every injector. More miles, more starts: deeper it goes.
What to do: pull over where it's safe and switch off. Service stations farther along can wait: from the M5, under 25 miles out of Bow, use the first junction. Restarting it to test gets nothing — AdBlue never clears itself. Phone us and say how far you travelled.
AdBlue in the wrong tank: hire, lease and company motors
Seven days back, it was unknown to you. The AdBlue filler is right beside the diesel one, which you did not know, since your own vehicle either has no AdBlue or keeps it somewhere else. Throughout Devon, nobody is safe from it.
The upshot: exactly as above, split by whether it ran, only with an added step. Many hire and company contracts want the owner to approve work on your car.
Do this: rental firm or your fleet manager first, us next, because settling it early saves time. Leave it switched off while the answer comes, whether you are parked outside Morchard Road or near Bow Village Hall.
Bow: unsure whether it was AdBlue in your diesel tank?
At times, "I think so" is the most anyone can honestly say. The bottle is lighter than it should be, there's a faint smell of ammonia about your filler, and you cannot remember which cap you took off. The gates of Bow Community Primary School in a rush, say, or a friend's driveway over in Hillerton.
What it means: a little spilled round your filler does no damage to the engine. In your diesel tank, however, AdBlue damages it. Any AdBlue in your tank would be sucked in by firing up the car, and the start wouldn't settle which it is in any case.
Assume it went in, and never start the engine. Phone and give what you saw: we'd sooner find a tank free of AdBlue than empty one after the engine has run.
The common ground in each Bow AdBlue drain
Each case gets the same start to the job. Our engineers come to the vehicle, whether it is on a forecourt, a driveway, the car park outside White Hart or a side street near Church Room, and ask three things: what went in, about how much, and whether your engine has been run. Answers set the job; the price comes by phone whilst no one has set off yet.
A thorough flush comes after this drain. With petrol it is standard; with AdBlue it's essential, because crystals form and certain metals are attacked, and neither washes out unaided. Your filter is cleaned, or replaced where it needs to be; clean diesel goes in; and your car is tested. Where the engine hasn't been started, expect roughly half an hour on site, in most jobs.
Finally, our technicians start the engine. Before we go, it's checked to confirm it runs properly on new diesel. Lasting damage is very uncommon if it's noticed early, and the entire job is done where your car is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money in advance. Worth knowing: many insurers include misfuelling cover, so a quick look at your documents while you wait is worthwhile.
About Bow, briefly
Bow is a village in Devon, situated on the banks of a river in the south west of England, with a mix of rural and village landscapes at an elevation of around 125 metres. Bow sits near several small villages, including Nymet Tracey, Zeal Monachorum, and Clannaborough, and is approximately 13.5 miles from the city of Exeter. Bow has a population of around 1122 people, predominantly living in detached houses.
AdBlue drains across Devon, Bow included
Zeal Monachorum and Clannaborough get the same vans as Bow, a village, plus other towns over EX postcodes. The location comes clearest from a postcode beginning EX17 6.
Whether the vehicle is on a lay-by on the way to Paschoe Gratton Plantation or in a car park in the middle of Bow, it doesn't need to move. Our van drains it in place. Guessing won't help beside Bow Congregational Church, on a border or somewhere awkward to pin down; ring and ask.
Your scenario, summed up
Where it has not started, phone and keep it off. Run already? Stop, turn off, ring. Petrol in Diesel handles the remainder whichever it is, across Bow and Devon, on 0333 366 0103.