What Now? AdBlue in the Diesel Tank in Braco
Everything hinges on one detail: whether your motor has been run since the AdBlue went in — more than anything else. Not started yet? Then keep the car that way, whether your car sits — Braco or Kinbuck. Leave the engine and your ignition off and call 0333 366 0103; it's usually a drain and a thorough flush, done where your car is in Braco. If it's run, stop as soon as it is safe and switch off. A bigger job, then, but the same opening step.
Compare what happened to a situation from the ones below, wherever around Perth and Kinross you happen to be.
At the pump in Braco: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it while you are standing at the pump, bottle or nozzle in hand. It might be the Shell, or the Thames, or another station around Braco.
Meaning? Spotting it on the forecourt is as good as it can be. The AdBlue is inside the tank and nowhere else. Nothing has drawn it in.
Clearing the pump is no reason to run it — and so don't get back in. Ask the staff to help you push your car into a parking spot, keep your receipt or the bottle, then ring us from the forecourt. Draining it right at the pump is fine when it cannot be moved, since the equipment is explosion-proof.
AdBlue in your diesel tank on a Braco drive?
Days had passed with the dash light on. Picked up a bottle, tipped it in outside the house, binned the empty — and at that point looked at the cap again, too late. Homes just off Ardoch Grove get hit as often as everywhere else.
Put simply: if the car hasn't moved since, it is nearly equal to spotting it at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then ring. Dunduff or Braco: wherever your drive is, that is where it gets emptied. The pumps are quiet enough to use outside a house at night.
On the road around Braco with AdBlue in a diesel
Filled up, drove away, and soon your motor was turning roughly, smoking, losing power, or lighting up your dash. Maybe it was on Ardoch Way, possibly on the way out towards Stirling, under 15 miles away.
Meaning? The fuel pump has taken the AdBlue in. It has been through the filter and the fuel lines and, the further you went, into your high-pressure pump and the fuel injectors. More miles, more starts: deeper it travels.
What to do: pull over where it is safe and switch off. On the M9, under 10 miles from Braco, that means the next exit, not the services further on. No test restarts: clearing isn't something AdBlue will do. About what distance had it go? Say so when you call.
Hire, lease or company car with AdBlue in the wrong tank
It's a car you have had for a week. Your own motor either does without AdBlue or keeps it elsewhere, and so nothing told you the AdBlue inlet sits right beside the diesel. Anywhere you happen to be around Perth and Kinross, any driver can slip up.
Meaning? Whichever applies above counts here — run or not — and one further stage. Many hire and company contracts want the owner to approve work on your car.
Settling it before we arrives is faster, so phone the rental company or your fleet manager, and then us. Waiting for a reply at the car park outside Gleneagles, or near Braco Village Hall? Keep the car off throughout.
AdBlue in your diesel tank? Not sure, around Braco
At times the honest answer is "I think so". Which cap was taken off, you can't say; meanwhile the bottle feels lighter than expected, and ammonia lingers by your filler. Perhaps it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Blackford.
The upshot: the engine isn't hurt by some AdBlue spilled around the outside. AdBlue inside your diesel tank does. Turning on your car won't tell you which, and if there is AdBlue in your tank it will suck it in.
Your move: act as though it got in, and don't start your engine. Tell us what you saw on the phone. A clean tank checked is a happier result than an already-run one emptied.
Braco: what each AdBlue drain has in common
Whichever scenario you are in, the job starts the same way. We come to the car, whether it is at a forecourt, a driveway, the car park outside the pub in the village or a side street close to War Memorial, and ask three things: what went in, roughly how much, and whether the engine has been run. Replies shape the job; the quote comes by phone while nobody has set off yet.
Then the tank is emptied and the fuel system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Your filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the car is tested. If the engine hasn't run, the majority of jobs take about half an hour once we're there.
The last step is starting it. With clean diesel in, it runs while our technicians confirm it's running properly, and then we head off. Long-term damage is very uncommon when it is spotted soon, and the entire job is done where the vehicle is. Nothing is paid upfront, payment is made on the day, and you receive what the insurer wants: an engineer report plus a VAT invoice. Worth knowing: many insurers include misfuelling cover, and so a quick look at your policy as you wait is worthwhile.
About Braco
Braco is a small village situated on the banks of a river in Perth and Kinross, with a mix of rural and residential areas. Braco sits at an elevation of 119 metres, surrounded by rolling countryside and nearby settlements like Dunduff and Greenloaning. Braco is located near the city of Stirling, approximately 10.5 miles away, and is characterized by its predominantly detached housing stock. Braco has a population of around 568 people, according to recent estimates.
AdBlue drains across Perth and Kinross, Braco included
As a village, Braco shares its vans with the nearby places — Newton of Buttergrass, Greenloaning — all the way through FK postcodes. Fastest of all: a FK15 9 postcode for your location.
Centre of Braco or a layby near Ardoch Walled Garden: wherever it sits, your car never needs to shift an inch for us. Wherever it sits, that's where it gets emptied. If you are somewhere hard to explain, near Ardoch Parish Church or close to a border, ring and ask instead of guessing.
Your scenario, in one line
Motor not started: phone, and leave it switched off. Run already: stop, switch down, phone 0333 366 0103. Petrol in Diesel handles the remainder, in Braco or anywhere in Perth and Kinross.