What Now? AdBlue in the Diesel Tank in Briery Hill
Everything hinges on a single detail: if your motor has started since the AdBlue was added — more than anything else. Out in Glyn Etwy or here in Briery Hill, an unstarted engine should stay that way. Call 0333 366 0103 with the key and motor both off. In Briery Hill, such a case is generally emptied and cleaned on the spot. If it has run, stop as soon as it is safe then switch off. The job is bigger, but the first stage is the same.
Find the situation below that matches yours, wherever around Blaenau Gwent it happened.
On a Briery Hill forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you just notice it as you're stood at the pump, bottle or nozzle in hand. Whether Gulf, Tesco or anywhere else around Briery Hill, the case is identical.
Meaning? Finding out on the forecourt is as good as it gets. No pump has drawn it through, so the AdBlue sits just inside the tank.
Do this: stay out of the driver's seat, even if the queue needs clearing. Get the attendants to help rolling it into a space, hold on to the receipt, then phone us from there. The equipment is explosion-proof and safe on a live forecourt, so a vehicle that can't be pushed clear is emptied where it is at the pump.
At home around Briery Hill with AdBlue in your diesel tank
For days the dash had been warning you. A bottle bought at the shop, tipped in at the driveway — and it's only at the recycling that the cap caught your eye. Driveways near Zion Place get it as much as anywhere.
Put simply: if your car has not been driven since, it's almost equal to spotting it at the forecourt. As it is reluctant to blend, AdBlue drops low inside that tank and waits. One night parked changes nothing.
Your move: the keys indoors, and so nobody takes the car anywhere at breakfast. Then, ring. Your drive is where it gets drained, whether around Briery Hill or Ty Llwyn. The pumps are quiet enough to use outside a house at night.
Set off with AdBlue in a diesel around Briery Hill?
A mile or two beyond filling up, your motor began playing up: roughness, smoke, lost power, warnings on your dash. Somewhere along Drysiog Street or else on the road towards Newport — under 25 miles away.
The point: the system has pulled AdBlue in already. The high-pressure pump and every injector get it as well on a bigger trip, once the fuel filter and lines have had it. It travels deeper with each extra mile driven and each restart.
Pull in safely — that's the first step — then turn it off. On the M4, under 15 miles from Briery Hill, that means the next junction, not the services further on. It won't have cleared, and so there's no point restarting to check. Roughly what distance did it go? Tell us as you phone.
AdBlue in the wrong tank of a hire, lease or company car
You have only driven the car a week. On your own car, AdBlue is missing or somewhere else. On this one, its cap is right next to your diesel cap — a surprise to you. It can happen to anyone, anywhere around Blaenau Gwent.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Work on the vehicle frequently requires the owner's approval under hire or company terms.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before our engineers arrive than after. Hanging on for a reply at the car park outside Ebbw Vale Town, or near Christ Church? Leave the car off throughout.
Not sure it was AdBlue in your diesel tank, Briery Hill?
At times the honest answer is "I think so". A slight ammonia smell lingers near the filler, the bottle seems too light, and which cap came off is a blur. The gates of the local primary school in a hurry, say, or a friend's driveway out in Newtown.
In short: spillage near the filler does the motor unharmed. The diesel tank with AdBlue inside is a different matter. If there is AdBlue in your tank, turning on the car will suck it in, and it wouldn't tell you which either.
What to do: treat it as if it was put in. Don't crank it. Ring us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in each Briery Hill AdBlue drain
No matter the situation, a single start is used. We come to your car, whether it is on a forecourt, a driveway, the car park at The Picture House or a side street close to Steve Jones, and ask three things: what was put in, roughly how much, and whether your engine has run. The price is given on the call, ahead of anyone setting off, and those replies shape the work.
Draining the tank comes first, then a careful flush — more vital after urea than with petrol, because crystals and corrosion will not clear on their own, no matter how long it sits. Finally come the fuel filter, flushed or replaced if necessary; clean diesel; and a check of the car. Never started? Then roughly half an hour once we are there is most jobs.
We start the car last. Before our technicians go, it's checked to make sure it runs correctly on clean diesel. Lasting damage is very uncommon if it's spotted soon, and the entire job is done where your car is. Payment comes that day, never in advance. For your insurer, you get a VAT invoice plus a report from the engineer. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours whilst we are on the way.
About Briery Hill, for a moment
Briery Hill is a suburban area situated on the riverside in Blaenau Gwent, with a mix of terraced housing and a population of around 1580 residents. Briery Hill sits at an elevation of 341 metres, overlooking the surrounding landscape. Briery Hill is located near other suburban areas such as Ty Llwyn, Hilltop, and Garden City, and is approximately 15.6 miles from Newport.
AdBlue drains around Briery Hill and across Blaenau Gwent
As a residential suburb, Briery Hill has the same vans as the surrounding places — Garden City, Hilltop — right through NP postcodes. Giving us a NP23 6 postcode pins you quickest of all.
Whether your car is on a lay-by on the way to Eugene Cross Park or in a car park in the middle of Briery Hill, it does not need to shift. Wherever it sits, that is where it is drained. Tricky to pin down? By Ebbw Vale Sports Centre or a border? Checking is better than assuming, so ring.
Your scenario, in one line
Not run yet: keep the vehicle off and ring. Whichever line applies, Petrol in Diesel handles from there on 0333 366 0103, across Blaenau Gwent and within Briery Hill — once you pull over, turn off then ring, if it has run.