Broadford: AdBlue in the Diesel Tank? Find Your Situation
Has your motor turned over since the AdBlue was put in? That single question decides nearly everything else from here. Wherever your car is — East Shalford, Broadford — don't start a motor that has not run yet. Ring 0333 366 0103 with your key and motor still off. In Broadford, such a case is typically drained and flushed on the spot. If it has run, stop as soon as it is safe and switch off. The job is bigger, yet the first step is the same.
Find the situation below that matches yours, wherever in Surrey it happened.
At the pump in Broadford: AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the Shell, or perhaps the Asda, or a different forecourt in Broadford.
Meaning? Spotting it here is as good as it gets. The AdBlue is in your tank and nowhere else. Nothing has drawn it in.
What to do: don't get back in and fire it up to clear the petrol pump. Three jobs: a push into a bay with the staff helping, the bottle kept, and a ring to us from the forecourt. The equipment is explosion-proof and safe on a live forecourt, so a car that can't be pushed clear is emptied where it is at the pump.
AdBlue in your diesel tank at home around Broadford
For days the dash had been warning you. A bottle from the garage, tipped in on the driveway — and it was only at the bin that the cap caught a second look. Homes just off Stonebridge Wharf are hit as often as everywhere else.
What it means: if you have not driven since, this is nearly as good as the forecourt. Being unable to mix, AdBlue settles low inside that tank and stays. One night parked alters none of that.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then ring. Shalford or Broadford: whichever your driveway sits, that is where it is drained. Late-night empties outside a house are no problem: the pumps are low-noise.
AdBlue in a diesel and already driving around Broadford?
A short way after filling up, your engine began playing up: roughness, smoke, less power, lights on the dash. Perhaps it was on Horsham Road, maybe on the way out towards Chichester, under 50 miles away.
What it means: your fuel system has drawn the AdBlue in. It's been through the fuel filter and your lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. Each mile and each restart takes it further.
Stop safely — that's the first step — then switch everything off. Broadford sits under 10 miles from the M25; on it, pull off at the next junction rather than pressing on for the services. No test starts: clearing itself is not something AdBlue does. Roughly how far did it gone? Say so as you phone.
AdBlue in the wrong tank: hire, lease and company motors
You've only driven this car a week. Your own car either does without AdBlue or puts it elsewhere, so no one warned you the AdBlue cap sits just beside your diesel. It can happen to anyone, anywhere around Surrey.
In short: one extra step on top of the cases above, which depend on whether it's run. Many hire and fleet contracts need the owner's sign-off for repairs.
Settling it before the van turn up is faster, and so ring the hire company or your fleet manager, and then us. If you are stuck in the car park outside Shalford, or by Shalford Village Hall, while you wait for an answer, leave the vehicle off.
Broadford: unsure whether it was AdBlue in the diesel tank?
"I think so" is often as honest answer there is. Too light, the bottle; a hint of ammonia round your filler; a hazy recollection of the cap. Look familiar? Maybe on a friend's drive in Bramley, or rushing outside Shalford Infant School at the school run.
What it means: a little spilled around the filler does no damage to your engine. AdBlue inside the diesel tank does. Turning on the car will not tell you which, and if there is AdBlue in your tank it will draw it in.
What to do: treat it as if it was put in. Don't start the car. Describe what you saw on the phone. A clear tank checked counts as a better outcome than an already-run one drained.
Each AdBlue drain around Broadford shares these stages
Every case has the same start to the job. Three questions are asked once our technicians arrive — on a forecourt, a driveway, a street by St Michael or the car park outside Queen Victoria: the fluid, the quantity, and if it has been started. Those answers determine the work, and you hear our price by phone, before anyone sets off.
AdBlue forms crystals and eats at certain metals used in fuel systems, so it won't wash out on its own; that is why the flush, after this drain, counts far more here than with petrol. The filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Where the motor has not been started, allow about half an hour once we arrive, for most cases.
Our technicians fire it up last. Our technicians check it runs properly on new diesel before we leave. Lasting damage is very uncommon if it is spotted soon, and the whole job is done where the car is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, no money upfront. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours while we're on the way.
About Broadford and where it is
Broadford is a small village in Surrey, situated on the riverside at an elevation of 41 metres, with detached housing being the predominant type of accommodation. Broadford lies near the villages of Shalford and Artington, and is approximately 28 miles from London. Broadford is part of a network of rural communities in the South East, including nearby Peasmarsh. Broadford has a population of around 562 residents.
AdBlue drains round Broadford and across Surrey
Broadford is a village, and the same teams that cover it work the places near it too, Peasmarsh and Artington among them, across the GU postcode area. A postcode starting GU4 8 is the quickest way to tell us where you are.
Parked en route to Shalford Common, or right in the centre of Broadford, your car stays where it is — there is no need to shift it at all. Wherever it sits, that's where it is emptied. Assuming doesn't help near Shalford Mill, close to a county line or somewhere awkward to pin down; phone and ask.
In one line: your situation
Not run yet: keep the vehicle off then ring. Whatever case applies, Petrol in Diesel handles from there on 0333 366 0103, throughout Surrey and within Broadford — once you stop, switch off and phone, if it's run.