AdBlue in the Diesel Tank in Broadstone, and What to Do Next
Everything hinges on a single detail: if the engine has started after the AdBlue was added — more than anything else. Anywhere the car stands — Rushcombe Bottom, Broadstone — don't run a motor that hasn't been started yet. Phone 0333 366 0103 with your key and motor still off. Across Broadstone, such a case is generally drained and flushed on the spot. If it's run, stop as soon as it is safe and switch off. The job is bigger, yet the first step is the same.
Further down: the situations our technicians meet, anywhere across Dorset. Choose yours.
AdBlue in a diesel on a Broadstone forecourt
The cap you opened was the wrong one — and you only notice it while you are standing at the pump, bottle or nozzle in hand. It might be the Shell, or perhaps the Asda, or another forecourt in Broadstone.
Put simply: there is no better place to be to discover it. Still in your tank, and no fuel pulled through: that's where the AdBlue is.
Next: resist the urge to start it just to move away from the pump. Phone us from the forecourt after your car is in a bay — the attendants will help roll it — and keep the bottle. Emptying it there at the pump is possible if it can't be shifted, because the equipment is explosion-proof.
AdBlue in the diesel tank at home around Broadstone
For days the dash had been warning you. Only at the recycling bin, the empty container in hand, did you glance back at the cap you'd used on the drive. Homes just off Lower Blandford Road get caught out as much as everywhere else.
What it means: if you haven't driven since, this is nearly as good as the forecourt. On the bottom of the tank sits where AdBlue waits, since it will not mix with diesel — and a night passing changes nothing of the difference.
Next: prevent any early move by putting the keys indoors, then phone us. In Hillbourne or right here in Broadstone, the drain happens on your driveway. Even at night, our pumps stay quiet enough for a driveway.
Set off with AdBlue in a diesel in Broadstone?
Lumpy running, smoke, lost power or a glowing dashboard arrived a short way after the fill. Maybe driving for Salisbury, under 25 miles away, or simply down York Road.
Meaning? The pump has sucked the AdBlue in. It's been through the filter and the fuel lines and, the further you went, into the high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
Next: pick a sensible spot, pull in, then turn your engine off. Services farther on can wait: on the M27, under 25 miles out of Broadstone, use the first junction. Starting it again to test gets nothing — AdBlue never clears on its own. Call, saying what distance the car went.
A hire or company car with AdBlue in the wrong tank?
Seven days ago, the car was new to you. The AdBlue filler sits right next to the diesel one, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Throughout Dorset, no one is immune.
Put simply: an extra stage on top of the cases above, and those turn on if it has run. The owner often has to sign off any work, under plenty of hire and company agreements.
Sorting it before we arrives is faster, so ring the rental company or your fleet manager, then us. If you are stuck in the car park at Hamworthy, or by Broadstone Methodist Church Centre, whilst you wait for an answer, leave the vehicle off.
Broadstone: unsure if it was AdBlue in your diesel tank?
Truthfully, the best answer may be that you think so. Which cap was taken off, you can't say; meanwhile the bottle feels lighter than it ought to, and a whiff of ammonia hangs by the filler. The gates of Broadstone First School in a rush, say, or a friend's drive out in Corfe Mullen.
In short: a spill round your filler leaves your motor unharmed. Once it is inside the diesel tank, though, it does. Any AdBlue in that tank would be sucked in by firing up the vehicle, and the start would not settle which it is in any case.
What to do: treat it as if it was put in. Don't fire it up. Describe what you saw on your phone. A clean tank looked at is a better result than an already-run one drained.
The common ground in each Broadstone AdBlue drain
The job begins the same way, whichever your situation. Filling station, drive, The Blackwater Stream's car park or a street beside Broadstone Library — our van comes to your car, and three answers come next: what liquid, what amount, and if it ran. Those replies decide the work, and you get our quote on the phone, before anyone sets off.
Emptying the tank comes next, followed by a full flush — more important after urea than after petrol, since crystals and corrosion will not clear by themselves, however long you wait. Finally come the filter, cleaned or replaced if necessary; clean diesel; and a test of your vehicle. Where the engine hasn't been started, allow roughly half an hour on site, in most cases.
Finally, we start the engine. We check it runs properly on clean diesel before leaving. Permanent damage is very uncommon if it's caught quickly, and the entire job is done where your car is. Payment is that day, never in advance. For your insurer, you get a VAT invoice plus a written report from the engineer. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours while we are on the way.
About Broadstone
Broadstone is a suburban area in Dorset, situated near the coast and characterised by detached housing. Broadstone sits at an elevation of 49 metres, with nearby places including Hillbourne, Waterloo, and Creekmoor. Broadstone is located approximately 23 miles from Salisbury and 96 miles from London, making it a commuter-friendly location. Broadstone has a population of around 4313 residents.
AdBlue drains around Broadstone, and across Dorset too
Waterloo and Creekmoor get the identical vans as Broadstone, a residential suburb, along with other places over BH postcodes. The location comes clearest from a postcode that starts BH18 8.
Parked en route to Broadstone Heath Nature Reserve, or right in the heart of Broadstone, the car stays where it is — there is no need to shift it at all. Our engineers drain it where it stands. Awkward to explain? By Saint John the Baptist or a border? Asking beats assuming, and so ring.
Your situation, in one line
Motor not started: phone, and leave it alone. Run by now: stop, power down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, in Broadstone or wherever in Dorset.