AdBlue in the Diesel Tank in Brockhurst: What Now?
One thing counts most when AdBlue is in a diesel tank, and it is if the motor has run since. Out in Camdentown or right in Brockhurst, an unrun engine must stay unrun. Leave the motor and your ignition off then ring 0333 366 0103; it is normally a drain and a thorough flush, done where the vehicle is in Brockhurst. Pull over the moment it is safe then turn off, if it has been run. A larger job, yes, but the same first move.
Match your case to a situation from the ones below, wherever around Hampshire you happen to be.
At the petrol pump around Brockhurst: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only spot it while you're standing at the petrol pump, bottle or nozzle in your hand. It might be the BP, or the Harvest Energy, or another station in Brockhurst.
The point: of every spot to find out, the forecourt is the best. Only your tank holds AdBlue; no part past it has drawn it in.
What to do: do not get back in and start the car to clear the pump. A few jobs: a push into a space with the attendants assisting, the bottle kept, and a ring to us from where you stand. Can't move it by the petrol pump? Our explosion-proof equipment makes a live forecourt sensible, so it can be drained in place.
AdBlue in your diesel tank on a Brockhurst drive?
The warning light had been on for days. A bottle from the garage, tipped in on the driveway — and it's only at the recycling that the cap caught your eye. It occurs on driveways just off Military Road as regularly as anywhere.
Meaning? As long as your car hasn't moved since, it is second to the forecourt case. On the bottom of the tank is exactly where AdBlue waits, because it won't blend with diesel — and a night passing changes nothing of the difference.
What to do: leave the keys inside the house so no one moves the vehicle in the morning. Then call. Anns Hill or Brockhurst: whichever your drive is, that is where it gets emptied. Even at night, our pumps stay quiet enough for a residential street.
AdBlue in a diesel and already driving around Brockhurst?
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Maybe driving for Portsmouth, under 5 miles away, or just along Greenlea Grove.
The upshot: the system has pulled AdBlue through already. The high-pressure pump and each injector see it too on a bigger trip, once the filter and lines have had it. Every restart, like every mile, carries it on.
Pull in somewhere safe — that's the next job — then switch everything off. Brockhurst sits under 3 miles from the M275; there, pull off at the next junction rather than pressing on for the services. It won't have cleared, and so there is no point starting it again to find out. Call us and say how far you travelled.
AdBlue in the wrong tank of a hire, lease or company car
You have only driven the vehicle for days. Unknown to you, the AdBlue and diesel inlets are next to each other here — not like your own car, which has no AdBlue or keeps it in another spot. It can happen to anyone, anywhere around Hampshire.
Put simply: an extra step on top of the situations above, which turn on if it has run. Plenty of hire and company contracts want the owner to approve work on the vehicle.
Do this: hire firm or your fleet manager to begin with, us next, because settling it early cuts time. Leave the vehicle switched off while the answer arrives, even if you're parked at Portsmouth Harbour or near Fort Rowner.
Brockhurst: unsure if it was AdBlue in your diesel tank?
At times, "I think so" is all anyone can truthfully say. What cap was taken off, you cannot say; but the bottle feels lighter than it ought to, and a whiff of ammonia lingers by the filler. Maybe at a friend's driveway in Forton, or rushing outside Brockhurst Primary School on the school run.
Meaning? Drips around the filler never reach your motor at all. AdBlue inside the diesel tank does. If there is AdBlue in your tank, starting the car will pull it in, and it wouldn't tell you which either.
Your move: act as though it got in, and never start the engine. Inspecting a tank that proves free of AdBlue beats emptying one once it has been run — so ring and tell us what you saw.
Every AdBlue drain around Brockhurst shares these stages
Each case has the same start to the work. Three questions are asked when our engineers reach the car — on a forecourt, a drive, a road beside St Columba's United Reformed Church or the car park at The Queen's Head: the liquid, the quantity, and whether it has been started. Those answers determine this work, and you get the price by phone, before anybody sets off.
AdBlue crystallises and is corrosive to some metals used in fuel systems, and so it does not rinse out unaided; that is why the flush, after this drain, matters much more here than with petrol. Fresh diesel is put in once the fuel filter is cleaned or replaced, and the car is then tested. If the motor has not run, most jobs take about half an hour once we're there.
Firing it up comes last. Before we head off, it's tested to make sure it runs correctly on new diesel. The entire job is done where the car is, and if it is spotted early, long-term damage is very unusual. Nothing is taken upfront, payment is made on the day, and you get what your insurer wants: an engineer report and a VAT invoice. Plenty of policies cover misfuelling, so look at yours while the van travels.
About Brockhurst, briefly
Brockhurst is a suburban area located on the coast of Hampshire, situated near the city of Portsmouth. Brockhurst sits at a low elevation of around 7 metres, and its proximity to the sea has influenced its development. Brockhurst is characterized by its predominantly terraced housing stock, which reflects its history of residential growth. Brockhurst is close to other nearby places, including Anns Hill, Rowner, and Elson, and is about 65 miles from London.
AdBlue drains in Brockhurst, and across Hampshire too
As a residential suburb, Brockhurst has the same vans as the surrounding towns — Elson, Rowner — right across PO postcodes. A postcode starting PO12 3 is the quickest way to tell us where you are.
No towing is required, be it stopped centrally in Brockhurst or on a layby en route to Forton Recreation Ground, so keep it where it is. Where it sits, that's where it gets emptied. Phone and check instead of guessing when you are close to Fort Brockhurst, near a boundary, or somewhere tricky to explain.
Your scenario, in one line
Where it has not run, phone and leave it off. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there around Brockhurst and anywhere around Hampshire on 0333 366 0103.