What Now? AdBlue in the Diesel Tank in Brook Green
All of it turns on one detail: whether your engine has been run after the AdBlue was added — more than anything else. If it has not, keep it that way, whether the car is in Brook Green itself or out in Castelnau. Leave the motor and your ignition off and ring 0333 366 0103; it's usually a drain and a thorough flush, done where your car is around Brook Green. If it has run, stop as soon as it is safe and switch off. It's a bigger job, yet step one does not change.
Find the situation below that matches yours, wherever around Greater London it happened.
Brook Green forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you just spot it while you are stood at the pump, bottle or nozzle in your hand. Possibly you're at the BP, possibly at the Eco, possibly somewhere else around Brook Green.
What it means: this is the best place to find out. The AdBlue is in that tank and nowhere else. Nothing has sucked it in.
Clearing the petrol pump is no reason to start it — and so don't get back in. Ring us from the forecourt once the vehicle sits in a space — the staff will help push it — then save the receipt. Stuck by the pump? Our explosion-proof equipment makes a live forecourt safe, and so it can be drained in place.
Brook Green, at home: AdBlue in your diesel tank
On the dash, a reminder had shown all week. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off Brook Green get caught out as often as anywhere else.
The upshot: zero driving since makes this almost as good to spotting it at the pump. Being reluctant to blend, AdBlue settles low in that tank and waits. A night standing alters none of that.
Your move: keys in the house, so no one takes the car anywhere first thing. Then, phone. Your driveway is where it gets emptied, whether in Brook Green or West Kensington. The pumps are quiet enough to use outside a house after dark.
Brook Green: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Maybe heading for Westminster, under 5 miles away, or just down Caithness Road.
The point: the system has drawn AdBlue in by now. Mileage sets how deep it gets: filter and pipework to begin with, then the high-pressure pump and every injector. Each mile and each restart takes it further.
Next: find a safe place, pull in, and turn your engine off. Brook Green lies under 3 miles from the M4; on it, pull off at the first junction rather than pushing on to the services. It won't have cleared, so there is no sense restarting to check. Roughly how far had it gone? Tell us as you call.
AdBlue in the wrong tank: hire, lease and company cars
It is a car you have had for a week. The AdBlue filler is right next to the diesel filler, which you did not know, since your own vehicle either has no AdBlue or keeps it somewhere else. Throughout Greater London, no one is immune.
Meaning? Whichever applies above counts here — run or unrun — and one extra stage. The owner often needs to sign off the work, under plenty of hire and company contracts.
Your move: rental firm or your fleet manager first, us second, since settling it beforehand cuts time. Waiting for an answer in the car park outside Kensington Olympia, or beside The Chinese Church in London? Keep the car off meanwhile.
Not sure it was AdBlue in your diesel tank, Brook Green?
Sometimes the fair answer is "I think so". Which cap was taken off, you cannot say; meanwhile the bottle weighs less than it ought to, and ammonia hangs by your filler. Maybe on a friend's driveway in Shepherds Bush, or in a rush outside Larmenier & Sacred Heart Catholic Primary School at the school run.
What it means: a little spilled about your filler does no damage to your motor. The diesel tank with AdBlue in it is a different story. You cannot tell which by turning the key, and doing so would pull in any AdBlue that is in the tank.
Your move: behave as though it got in, and don't start the motor. Call us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
Every AdBlue drain around Brook Green shares these stages
Every case has the same opening to the work. Our engineers come to the vehicle, whether it's at a forecourt, a driveway, the car park outside The Queen's Head or a side street close to Gustav Holst, and ask three things: what got in, roughly how much, and if your engine has run. Replies shape the work; the quote follows on the call while no one has left yet.
Draining that tank comes next, followed by a careful flush — more important with urea than with petrol, since crystals and corrosion won't clear by themselves, however long you wait. Clean diesel goes in after the filter has been cleaned or replaced, and the car is then checked. Where your motor hasn't run, allow roughly half an hour once we arrive, in most cases.
Starting it comes at the end. Our test that it runs correctly on new diesel comes before our technicians go. Our engineers do the whole job where your car is, and permanent damage is very uncommon if it has been noticed early. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money upfront. Many insurance policies include misfuelling cover, and so it is worth checking yours while we are on the way.
About Brook Green itself
Brook Green is a suburban area in west London, situated near the Thames River and close to neighbouring districts such as West Kensington and Hammersmith. Brook Green sits at a low elevation of around 9 metres above sea level, and its proximity to Westminster, just 4 miles away, makes it a popular residential location. Brook Green is predominantly composed of flat dwellings, which house a population of approximately 20,487 people. Brook Green is also near Holland Park, which provides residents with access to green spaces.
AdBlue drains around Brook Green, and across Greater London too
Being a residential suburb, Brook Green shares its vans with the surrounding places — Holland Park, Hammersmith — right through W postcodes. Giving us a W6 7 postcode pins you quickest of all.
Stopped en route to the green space at the edge of the village, or right in the heart of Brook Green, the vehicle stays where it is — there is no need to move it at all. Our van drains it where it stands. Tricky to pin down? Close to The Silver Studio or a border? Asking is better than assuming, and so ring.
Your situation, summed up
Engine not started: ring, and leave it alone. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Brook Green and anywhere around Greater London on 0333 366 0103.