AdBlue in the Diesel Tank in Brook Street, and What to Do Next
What to do about AdBlue in a diesel tank depends on one thing more than any other: if the engine has been run since it got in. Out in Mabledon or here in Brook Street, an unstarted motor must stay that way. Leave the motor and the ignition off then ring 0333 366 0103; it is usually a drain and a thorough flush, done where the vehicle is around Brook Street. Where the motor has run, pull in safely first, then switch it off. It's a larger job, yet stage one doesn't change.
Further down: the situations our engineers meet, wherever around Kent. Choose yours.
On a Brook Street forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it as you are standing at the petrol pump, bottle or nozzle in hand. Whether Shell, Sainsbury's or somewhere else around Brook Street, the situation is identical.
In short: there is no better place exists to discover it. The AdBlue is in the tank and nowhere else. Nothing has drawn it in.
Clearing the pump is no excuse to start it — and so don't get back in. Phone us from the forecourt once the vehicle is in a space — the attendants will help push it — and keep the bottle. Stuck beside the pump? Explosion-proof kit keeps a busy forecourt safe, and so it can be drained where it is.
AdBlue in the diesel tank at home in Brook Street
The warning light had been on for days. Picked up a container, poured it in outside the house, recycled the empty — and only then looked at the cap a second time, too late. Drives close to Burns Crescent get it as much as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. At the floor of that tank is where AdBlue stays, because it will not blend with diesel — and a night going by changes nothing of the difference.
Keep your keys indoors tonight — otherwise someone may drive it away at breakfast — and phone us. In Barden Park or here in Brook Street, the drain is done on your drive. Late-night empties outside a house are fine: the pumps are low-noise.
AdBlue in a diesel and already driving around Brook Street?
A mile or two after topping up, the engine began playing up: roughness, smoke, lost power, warnings on your dash. Brook Street, perhaps, or the route to London — a trip of under 50 miles.
What it means: the system has drawn the AdBlue in. The high-pressure pump and each injector get it as well on a longer run, after the filter and lines have had it. It travels deeper with every extra mile driven and every restart.
Next: pick a safe place, stop, and switch the engine off. Service stations farther on are too far: from the M26, under 10 miles out of Brook Street, take the next junction. It won't have cleared, and so there is no point starting it again to find out. Call, and say how far the car was driven.
Hire, lease or company car with AdBlue in the wrong tank
You have just had this car a week. The AdBlue filler sits right beside the diesel one, which you didn't know, because your own vehicle either has no AdBlue or keeps it somewhere else. Wherever you are across Kent, every driver could slip up.
The upshot: just as above, split by whether it ran, but with one added stage. Plenty of hire and fleet contracts require the owner's approval before repairs.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before our technicians turn up than after. If you are stranded in the car park at Tonbridge, or by Evangelical Free Church, whilst you wait for an answer, leave your car off.
Unsure about AdBlue in your diesel tank in Brook Street?
"I think so" is sometimes the most honest as it gets. What cap came off, you cannot say; but the bottle feels less than expected, and a whiff of ammonia lingers by your filler. Perhaps it happened in a hurry at the school gates at Sussex Road Community Primary School, or on a friend's drive in The Park.
Meaning? Spills outside the inlet never touch your engine at all. In your diesel tank, by contrast, AdBlue damages it. Starting the vehicle won't tell you which, and if there is AdBlue in your tank it will suck it in.
Next: assume it got in, and keep the engine off. Phone with the details: we would rather find a clean tank than empty one after your motor has been run.
Brook Street: what each AdBlue drain has in common
No matter the case, a single opening is used. Anywhere the car stands — Foresters Arms's car park, a street by St Stephen's Church, a driveway, a forecourt — the van arrives and asks for the fluid, the amount, plus whether your engine has been run. Answers set the job; the price comes by phone while nobody has set off yet.
AdBlue forms crystals and eats at certain metals used in fuel systems, and so it does not rinse out on its own; that is why the flush, after the drain, counts much more here than with petrol. Last are the filter, flushed or renewed if necessary; fresh diesel; and a test of the car. If the engine hasn't run, the majority of jobs take about half an hour once we are there.
Finally, our technicians start the engine. With fresh diesel in, it runs while our engineers check it is running correctly, and then we go. If it's caught soon, the vehicle very seldom has long-term damage, and the whole job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance while we arrive: misfuelling cover is included in many policies.
About Brook Street itself
Brook Street is a suburban area in Kent, situated lakeside at an elevation of 34 metres, with semi-detached housing being the predominant type of accommodation. Brook Street lies near several notable places, including Barden Park, Tonbridge, and Lower Haysden, and is approximately 27.7 miles from London. Brook Street has a population of around 6715 residents, who enjoy the area's lakeside setting. Brook Street is characterized by its quiet, residential atmosphere, typical of many suburban areas in the South East of England.
Brook Street and Kent: AdBlue drains across the area
Throughout TN postcodes, the teams covering Brook Street — a residential suburb — reach surrounding places as well, Tonbridge and Lower Haysden among them. Fastest of all: a TN9 2 postcode for where you stand.
No moving is required, be it parked centrally in Brook Street or in a layby heading to Biodiversity Zone, and so leave it where it is. The drain happens on the spot. If you are somewhere hard to explain, near St Stephens or close to a border, ring and ask instead of assuming.
Your situation, in one line
Engine never started: phone, leaving it alone. Whichever line fits, Petrol in Diesel handles the rest on 0333 366 0103, across Kent and within Brook Street — once you stop, turn off then phone, if it's run.