AdBlue in the Diesel Tank in Brookhouses: What Now?
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether your motor has been run since it went in. Anywhere the car is — Boundary, Brookhouses — don't run a motor that hasn't been started yet. Keep nothing on, call 0333 366 0103, then expect a proper flush after a drain, done just where the vehicle sits around Brookhouses. Stop the moment you safely can and switch off, if it has already run. Stage one remains unchanged, even though the work grows.
Match your case to a situation from the list below, anywhere in Staffordshire you are.
On a Brookhouses forecourt with AdBlue in a diesel
Imagine it: standing by the pump, gripping the nozzle, you realise the filler you opened wasn't the correct one. It might be the Knights Of Cheadle, or perhaps the Shell, or another station around Brookhouses.
Meaning? Spotting it here is the best it gets. The AdBlue is inside your tank and nowhere else. Nothing has pulled it in.
Do this: keep out of the driver's seat, even if the pump wants clearing. Get the attendants to help pushing it into a space, save the receipt, then phone us right there. Our equipment is explosion-proof and safe on a live forecourt, so a vehicle that can't be pushed away is emptied right at the petrol pump.
AdBlue in your diesel tank at home around Brookhouses
For days the dashboard had been warning you. Picked up a bottle, poured it in at home, recycled the empty — and at that point checked the cap a second time, after the fact. Homes just off Brookside Court are hit as much as anywhere else.
Meaning? As long as the vehicle has not been driven since, it is close to the pump case. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
Put the keys in the house tonight — or someone might drive it away at breakfast — and call us. Your drive is where it is drained, be it around Brookhouses or Cheadle Park. Night-time drains outside a house are fine: the pumps are low-noise.
Drove off with AdBlue in a diesel around Brookhouses?
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Dilhorne bridge, perhaps, or the route towards Stoke-on-Trent — a trip of under 10 miles.
What it means: your fuel system has pulled the AdBlue in. The high-pressure pump and each injector get it as well on a longer run, after the filter and lines have it. Every restart, like every mile, pushes it deeper.
Your move: stop anywhere safe, then turn your engine off. Leave by the first junction — not the services beyond — if you are on the M6, under 10 miles from Brookhouses. No trial starts: clearing is not something AdBlue will do. Call us and say how far you drove.
A hire or company car with AdBlue in the wrong tank?
A week ago, it was unknown to you. Your own vehicle either has no AdBlue or puts it somewhere different, so nothing told you the AdBlue cap was just next to your diesel. Anyone, wherever in Staffordshire, could do it.
The point: exactly as above, split by if it ran, but with an added stage. Many hire and company agreements require the owner's approval before repairs.
Settling it before the van arrives is faster, so phone the rental company or your fleet manager, then us. If you're stranded in the car park outside Blythe Bridge, or by Cheadle Masonic Hall, whilst you wait for an answer, leave the car off.
AdBlue in your diesel tank? Not sure, around Brookhouses
"I think so" is sometimes as honest as it gets. A faint ammonia-like smell hangs around the filler, the bottle seems too light, and which cap came off is hard to recall. The gates of Bishop Rawle CofE Primary School in a hurry, say, or a friend's drive out in Huntley.
Meaning? Drips around the inlet never reach your motor at all. AdBlue inside your diesel tank does. If there is AdBlue in your tank, firing up the vehicle will suck it in, and it would not tell you which either.
Your move: act as though it did, and don't start your engine. Ring with what you saw: we'd sooner find a tank free of AdBlue than empty one after your engine has been run.
What every AdBlue drain around Brookhouses has in common
Every situation has the same opening to the work. Three questions come once we reach the car — at a forecourt, a drive, a street by Saint Giles the Abbot or the car park at The Huntsman: the liquid, the amount, and whether it has run. On the phone, before dispatch, you are told the price, and those replies shape the work too.
Draining your tank comes next, followed by a careful flush — more important after urea than with petrol, since crystals and corrosion will not clear by themselves, no matter how long you wait. Finally come the fuel filter, cleaned or renewed as needed; fresh diesel; and a test of the car. The majority of unrun vehicles are a half-hour visit after the moment our engineers turn up.
Our engineers start the car at the end. Before we head off, it is tested to make sure it runs properly on fresh diesel. The entire job is done where the car is, and if it's caught quickly, lasting damage is very rare. Nothing is taken upfront, settlement is made on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Many insurance policies include misfuelling cover, so it's worth checking yours whilst we're on the way.
About Brookhouses and where it is
Brookhouses is a suburban area in Staffordshire, situated near the River Churnet and close to the town of Cheadle. Brookhouses has a mix of housing types, but is predominantly characterised by detached homes. Brookhouses sits at an elevation of 158 metres, overlooking the surrounding countryside. Brookhouses is located approximately 7.4 miles from Stoke-on-Trent, making it a commuter base for the city.
AdBlue drains across Staffordshire, Brookhouses included
Being a residential suburb, Brookhouses has the same vans as the surrounding places — Cheadle, Commonside — all the way through ST postcodes. Fastest of all: a ST10 1 postcode for where you stand.
Whether the vehicle is on a lay-by on the way to Rosehill Wood or in a car park in the middle of Brookhouses, it does not need to move. Our engineers drain the vehicle where it stands. If you're somewhere hard to describe, near Drinking Fountain or close to a boundary, ring and ask rather than assuming.
Your situation, in one line
Still unrun? Keep the car off and phone. Run by now? Stop, turn off, phone. Petrol in Diesel takes over the remainder whatever case, across Brookhouses and Staffordshire, on 0333 366 0103.