What Now? AdBlue in the Diesel Tank in Brunswick Village
One thing counts above all once AdBlue is in a diesel tank, and that is whether your motor has been started afterwards. If it has not, keep it that way, whether your car is in Brunswick Village itself or out in North Brunton. Ring 0333 366 0103 with the key and engine both off. In Brunswick Village, such a case is generally drained and cleaned where it stands. Where your engine has run, stop safely straight away, then turn the car off. Step one remains the same, even though the job is bigger.
Below: the cases we meet, wherever across Tyne and Wear. Pick yours.
At the petrol pump in Brunswick Village: AdBlue in a diesel
Just at this point, bottle still in your hand, you realise that the cap you opened was the wrong one, there at the petrol pump. Be it Wideopen Service Station, Asda Express or somewhere else in Brunswick Village, the case is the same.
What it means: this is the ideal location to find out. Nothing has pulled it through, and so the AdBlue stays only inside your tank.
Freeing the petrol pump is no excuse to start it — so do not get back in. Ask the attendants to help you roll the car into a parking space, keep the receipt or the bottle, then ring us from the forecourt. Emptying it there at the pump is fine when it can't be moved, because the equipment is explosion-proof.
Brunswick Village, at home: AdBlue in the diesel tank
Days had passed with the warning light on. Bought a bottle, poured it in at home, binned the empty — and at that point looked at the cap a second time, too late. Homes just off Grey Street are caught out as much as everywhere else.
The upshot: no miles since leaves this almost equal to finding it at the petrol pump. Being reluctant to blend, AdBlue settles low inside the tank and waits. A night standing alters none of that.
What to do: leave the keys inside the house so no one moves the car in the morning. Then ring. Hazlerigg or Brunswick Village: wherever your driveway sits, that's where it is drained. The pumping kit runs quiet enough not to disturb the neighbours at night.
On the road in Brunswick Village with AdBlue in a diesel
Filled up, drove away, and soon your motor was running unevenly, blowing smoke, down on power, or flashing up the dash. Perhaps it was on Gill Court, possibly on the way out towards Newcastle upon Tyne, under 5 miles away.
The point: your system has drawn AdBlue in already. It has been through the filter and your lines and, the further you went, into your high-pressure pump and your injectors. More driving, more restarts: further it goes.
Do this: pull up somewhere sensible, then switch the engine off. Leave by the next junction — not the services beyond — if you are on the A167(M), under 5 miles from Brunswick Village. No test restarts: clearing isn't something AdBlue will do. Phone us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
You have only had this vehicle a week. The AdBlue filler sits right next to the diesel one, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Any driver, anywhere across Tyne and Wear, might do the same.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. The owner frequently has to sign off any work, under many hire and fleet contracts.
Settling it before we arrives is faster, and so ring the rental company or your fleet manager, then us. Leave it off as the answer arrives, even if you are parked at Cramlington or near St Cuthbert's Church.
AdBlue in the diesel tank? Not sure, in Brunswick Village
Now and then, "I think so" is the most anyone can truthfully say. The bottle is lighter than it should be, there is a faint smell of ammonia round your filler, and you cannot remember which cap you took off. Possibly it happened in a hurry at the school gates at Hazlewood Community Primary School, or on a friend's drive in Brunton Park.
What it means: a little spilled round the filler does no harm to your motor. Once it's inside the diesel tank, though, it does. Any AdBlue in the tank will be sucked in by firing up your car, and the start would not settle which it is in any case.
Next: assume it went in, then leave your engine off. Phone with the details: we'd rather confirm a clean tank than drain one once your engine has run.
What every AdBlue drain around Brunswick Village has in common
Each situation gets the same start to the job. Three things are asked when our engineers arrive — at a forecourt, a drive, a street beside Woodlands Hall or the car park outside Hazelrigg Victory and District Social Club: the fluid, the quantity, and if the motor has run. Those answers decide the work, and you hear our price on the phone, before anybody sets off.
Then the tank is cleared and your system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and your car is tested. Never started? Then roughly half an hour once we are there covers most jobs.
Our technicians start the car at the end. Before our engineers leave, it is checked to be sure it runs properly on fresh diesel. The whole job is done where your car is, and if it's spotted quickly, lasting damage is very unusual. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many policies cover misfuelling, and so check yours as we head over.
About Brunswick Village itself
Brunswick Village is a small riverside village in Tyne and Wear, situated near the city of Newcastle upon Tyne. Brunswick Village sits at an elevation of 67 metres, close to the nearby settlements of Hazlerigg, Wideopen, and Seaton Burn. Brunswick Village has a population of approximately 2367 people, predominantly living in semi-detached housing.
AdBlue drains in Brunswick Village, and across Tyne and Wear too
As a village, Brunswick Village shares its vans with the nearby places — Seaton Burn, Wideopen — all the way through NE postcodes. Quickest of all: a NE13 7 postcode to show where you stand.
No moving is needed, be it parked centrally in Brunswick Village or on a lay-by heading to Big Waters (SSSI), so leave it put. Where it sits, that's where it is cleared. Tricky to explain? By Wideopen Library or a county line? Asking is better than assuming, and so phone.
Your scenario, summed up
Not run yet: keep the vehicle off then call. Run by now: pull over, switch down, ring 0333 366 0103. Petrol in Diesel takes over the remainder, in Brunswick Village or wherever in Tyne and Wear.