AdBlue in the Diesel Tank in Bryntirion, and What to Do Next
Everything hinges on one detail: if the motor has started since the AdBlue went in — more than anything else. Not started yet? Then keep it that way, wherever the vehicle sits — Bryntirion or Trelales. Leave the motor and your ignition off and ring 0333 366 0103; it's normally a drain and a thorough flush, done where the vehicle is around Bryntirion. If it's run, stop as soon as it is safe and switch off. The job is bigger, yet the first step is the same.
Anywhere in Bridgend it took place, one of the cases below matches yours.
At the pump in Bryntirion: AdBlue in a diesel
Just now, bottle still in hand, you realise that the cap you took off was the wrong one, there at the petrol pump. Be it Murco, Tesco or anywhere else in Bryntirion, the situation is the same.
What it means: this is the best location to find out. Still in your tank, with no fuel pulled through: that's where the AdBlue is.
Do this: keep out of the driver's seat, even if the queue wants freeing. Ask the attendants to help you roll the vehicle into a parking space, keep the till receipt or the bottle, and phone us from the forecourt. If it can't be moved, it can be emptied at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank at home in Bryntirion
For days the dashboard had been nagging you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. It takes place on driveways just off Banc yr Allt as regularly as anywhere.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Being unable to blend, AdBlue settles to the base inside that tank and stays. One night parked changes nothing.
Your move: keys in the house, so nobody takes the car anywhere first thing. Then, phone. Out in Cefn Glas or here in Bryntirion, the drain is done at your driveway. Night-time empties outside a house are no problem: the pumps are quiet.
Drove off with AdBlue in a diesel in Bryntirion?
Topped up, pulled away, and before long the motor was turning unevenly, blowing smoke, down on power, or lighting up the dash. Maybe driving for Swansea, under 25 miles away, or simply along Park View.
In short: the AdBlue has been pulled through the fuel system. Through the fuel filter, through the lines, and — the further the mileage — deeper into the injection pump and each injector. More miles, more starts: further it goes.
What to do: pull over where it's safe to do so and switch off. Exit by the first junction — not the services beyond — if you're on the M4, under 3 miles from Bryntirion. Starting it again to check gets nothing — AdBlue doesn't clear itself. Roughly how far did it gone? Say so as you phone.
Hire, lease or company car with AdBlue in the wrong tank
Seven days back, it was unknown to you. Your own motor either has no AdBlue or keeps it somewhere different, so nothing warned you the AdBlue inlet was just beside your diesel. It can happen to anyone, anywhere in Bridgend.
In short: one extra step on top of the situations above, which depend on whether it's run. Plenty of hire and company agreements need the owner's sign-off for work.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before our engineers get there than after. Leave the vehicle switched off while the answer comes, even if you are waiting at Wildmill or near Westways Community Centre.
Unsure about AdBlue in the diesel tank around Bryntirion?
Now and then, "I think so" is all anyone can honestly say. Lighter, the bottle; a hint of ammonia near your filler; no clear recollection of the cap. Look familiar? Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Ystrad Fawr.
Meaning? Spills outside the filler don't reach the engine at all. AdBlue inside your diesel tank does. You can't tell which by turning the ignition, and doing so would draw in any AdBlue that is in that tank.
What to do: treat it as if it was put in. Do not fire it up. Inspecting a tank that turns out clean is better than emptying one after it's been run — so ring then describe to us what you noticed.
Bryntirion: what each AdBlue drain has in common
No matter the situation, a single opening is used. Wherever the car is — The West House's car park, a road by Bethel Baptist Church, a drive, a forecourt — the van gets there and we ask about the fluid, the amount, and whether your engine has turned over. Those answers determine this work, and you hear the price by phone, before anyone sets off.
Draining that tank comes next, then a full flush — more important after urea than after petrol, since crystals and corrosion won't clear by themselves, however long you wait. The fuel filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Most unrun cars are a half-hour visit from the moment our engineers get there.
The final step is starting the engine. Our technicians check it runs properly on clean diesel before leaving. When it is spotted soon, the car very rarely has permanent damage, and the whole job happens where it is. Nothing is paid upfront, payment is made on the day, and you receive what the insurer wants: an engineer report plus a VAT invoice. It is worth knowing: many insurers include misfuelling cover, and so a check of your policy as you wait is worthwhile.
About Bryntirion, for a moment
Bryntirion is a suburban area in Bridgend, situated on the riverside at an elevation of around 80 metres. Bryntirion lies near several neighbouring communities, including Cefn Glas and Brynhyfryd, and is characterized by its predominantly semi-detached housing stock. Bryntirion is located near the city of Swansea, which is approximately 16 miles away, and is part of the wider Bridgend area. Bryntirion has a population of around 4764 people.
Bryntirion and Bridgend: AdBlue drains across the area
As a residential suburb, Bryntirion has the same vans as the surrounding towns — Llangewydd Court, Brynhyfryd — all the way across CF postcodes. Fastest of all: a CF31 4 postcode to show your location.
Whether your car is on a lay-by on the way to Bryntirion Park or in a car park in the middle of Bryntirion, it does not need to move. Our van drains it where it stands. If you're somewhere hard to explain, near St. David's Church or close to a border, ring and ask instead of assuming.
In one line: your situation
Motor never started: ring, leaving it alone. Whatever line applies, Petrol in Diesel takes over from there on 0333 366 0103, across Bridgend and in Bryntirion — once you pull over, turn off then phone, if it's run.