AdBlue in the Diesel Tank in Buckleigh, and What to Do Next
One thing counts above all once AdBlue is in a diesel tank, and it is whether the motor has been started afterwards. Anywhere the car is — Raleigh Estate, Buckleigh — never start a motor that has not run yet. Switch nothing on, ring 0333 366 0103, then expect a proper flush plus a drain, done just where the car stands in Buckleigh. Stop the minute you safely can then switch off, if it has already run. The job is bigger, yet the first step is the same.
Match what happened to one of the list below, anywhere in Devon you are.
At the petrol pump around Buckleigh: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just spot it as you're stood at the petrol pump, bottle or nozzle in your hand. Be it Morrisons, Texaco or anywhere else around Buckleigh, the case is the same.
In short: there is no better spot exists to discover it. Still inside that tank, and nothing drawn through: that is where the AdBlue sits.
What to do: don't get back in and start the car to clear the pump. Phone us from the forecourt once the car sits in a space — the staff will lend a hand to roll it — and keep the bottle. The equipment is explosion-proof and fine on a busy forecourt, and so a vehicle that can't be pushed clear is emptied right at the pump.
Buckleigh, at home: AdBlue in your diesel tank
On your dash, a reminder had shown all week. Only by the recycling, the empty bottle in hand, did you look back at the cap you had opened at the driveway. It occurs on drives just off Buckleigh Road as often as anywhere.
In short: if the vehicle has not moved since, it is nearly equal to finding out at the forecourt. Being unable to mix, AdBlue settles to the base in your tank and stays. One night parked alters nothing.
Next: keys in the house, and so nobody takes your car off at breakfast. Then, phone. Westward Ho! or Buckleigh: wherever your driveway is, that's where it is cleared. Even at night, our pumps stay quiet enough for a residential street.
Buckleigh: set off with AdBlue in a diesel?
A mile or two beyond topping up, your motor started misbehaving: roughness, smoke, lost power, warnings on your dash. It might have been driving to Exeter, under 50 miles away, or just down Taylor Crescent.
Put simply: the AdBlue has been sucked into your fuel system. It's been through your filter and your lines and, the further you went, into your high-pressure pump and the fuel injectors. More driving, more restarts: further it goes.
What to do: pull over where it's safe to do so and switch off. On the M5, under 50 miles from Buckleigh, that means the next exit, not the services further on. No trial restarts: clearing isn't something AdBlue will do. Phone, and say what distance the vehicle went.
AdBlue in the wrong tank: hire, lease and company cars
You have had the car barely a week. Your own vehicle either has no AdBlue or puts it elsewhere, and so no one warned you the AdBlue inlet sits just beside your diesel. Wherever you are across Devon, every motorist could slip up.
What it means: the same as the situations above, depending on whether it has run, with one more step. The owner frequently has to sign off any work, under plenty of rental and company agreements.
What to do: ring the hire firm or your fleet manager first, then us. That's quicker settled before our technicians get there than after. Stranded by Holy Trinity or at Barnstaple till the firm answers, the vehicle remains switched off throughout.
Unsure about AdBlue in the diesel tank around Buckleigh?
Honestly, the only answer may be that you think so. What cap came off, you can't say; meanwhile the bottle feels lighter than it ought to, and ammonia hangs by the filler. Maybe it happened in a hurry at the school gates at St Margaret's Church of England Junior School, or on a friend's drive in Northam.
What it means: a little spilled about your filler does no harm to your motor. Inside the diesel tank, however, AdBlue damages it. If there is AdBlue in your tank, turning on the car will suck it in, and it would not tell you which either.
Next: assume it got in, and keep the engine off. Ring us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
Each AdBlue drain in Buckleigh shares these stages
No matter the case, one start is used. Wherever the car stands — Waterfront Inn's car park, a road beside Westward Ho! Baptist Church, a drive, a forecourt — our van arrives and we ask about the liquid, the amount, and if your motor has turned over. Over the phone, ahead of dispatch, you hear our price, and those replies decide the job too.
Draining the tank comes next, then a careful flush — more vital with urea than after petrol, since crystals and corrosion will not clear on their own, however long it sits. Next comes your filter — cleaned, or replaced where needed — followed by fresh diesel, and a test of the vehicle. Not started? Then about half an hour once we are there covers most jobs.
Lastly, our engineers fire it up. Our technicians confirm it runs smoothly on fresh diesel before we leave. When it is noticed early, the vehicle very rarely has long-term damage, and the entire job takes place where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. It is worth remembering: lots of insurers include misfuelling cover, so a quick look at your documents as we travel is worthwhile.
About Buckleigh and where it is
Buckleigh is a suburban area in Devon, situated near the coast and approximately 37.5 miles from Exeter. Buckleigh sits at an elevation of 67 metres, overlooking the surrounding landscape. Buckleigh is characterised by its predominantly detached housing stock, with nearby places including Westward Ho!, Silford, and Rickards Down. Buckleigh is home to a population of around 1782 residents.
AdBlue drains across Devon, Buckleigh included
Silford and Rickards Down have the identical teams as Buckleigh, a residential suburb, along with further places throughout EX postcodes. Giving us your EX39 3 postcode finds you quickest of all.
Central Buckleigh or a lay-by near The Green: either way it is, your car never needs to shift an inch for us. Draining is done right there. Phone and ask instead of guessing when you are by Pebble Ridge Adventure Golf and Go Karts, near a boundary, or anywhere tricky to pin down.
In one line: your scenario
Not run yet: keep it off and call. Run by now: stop, switch down, phone 0333 366 0103. Petrol in Diesel handles the rest, in Buckleigh or anywhere across Devon.