AdBlue in the Diesel Tank in Bulwell, and What to Do Next
What to do about AdBlue in a diesel tank depends on one thing more than any other: if the engine has run since it got in. Over in Nuthall or right around Bulwell, an unrun motor must stay unrun. Leave your engine and your ignition off then ring 0333 366 0103; it is generally a drain and a thorough flush, done where your car is in Bulwell. Already run? Pull over when safe, then turn it off. The job is bigger, but the first stage is the same.
Compare what happened to one of the ones below, anywhere around Nottinghamshire you are.
Bulwell forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the pump, holding the nozzle, you spot the filler you opened wasn't the correct one. Whether Esso, Tesco or anywhere else in Bulwell, the case is identical.
What it means: this is the best place to find out. The AdBlue is in that tank and nowhere else. Nothing has drawn it in.
Do this: keep out of the driver's seat, however much the pump wants freeing. Ask the attendants to help you roll the vehicle into a parking bay, keep the till receipt or the bottle, and phone us from the forecourt. Emptying it there at the pump is possible when it can't be moved, because the equipment is explosion-proof.
AdBlue in the diesel tank at home around Bulwell
Days had passed with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Houses just off Hoewood Road are hit as much as anywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. On the floor of your tank sits where AdBlue stays, since it won't blend with diesel — and a night going by makes no difference.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then ring. Our technicians drain the car on your drive, whether that is in Bulwell or out in Hempshill Vale. Night-time drains beside a house are fine: the pumps are quiet.
Bulwell: set off with AdBlue in a diesel?
A mile or two beyond topping up, the engine started misbehaving: roughness, smoke, lost power, warnings on your dash. Catherine Close, perhaps, or the way towards Nottingham — a run of under 5 miles.
In short: the AdBlue has been sucked through the system. The injection pump and every injector see it too on a bigger run, once the fuel filter and lines have it. Each mile and each restart takes it further.
What to do: pull over where it's safe to do so then switch off. Leave at the first junction — not the services further along — if you're on the M1, under a mile from Bulwell. Do not restart the car to see if it has cleared; it will not have. Let us know the mileage covered as you ring.
AdBlue in the wrong tank: hire, lease and company motors
It's a vehicle you have had for a week. Unbeknown to you, the two fillers sit side by side here — not like your own car, which has none or stores it in another spot. Anywhere you are in Nottinghamshire, every driver can be caught.
The point: exactly as above, divided by if it ran, but with one added stage. The owner often has to approve any work, under many hire and fleet contracts.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before our engineers turn up than after. If you're stranded in the car park at the nearest station, or by St John's Church, while you wait for an answer, leave your car off.
Not sure it was AdBlue in your diesel tank, Bulwell?
"I think so" is often the most honest as it gets. A slight ammonia-like whiff hangs around the filler, the bottle seems too light, and which cap came off is hard to recall. A rushed top-up by the gates of Snape Wood Primary and Nursery School, or a call to a friend in Cinderhill: either fit.
What it means: a little spilled about your filler does no harm to your engine. If it's inside your diesel tank, though, it does. You cannot tell which by turning the ignition, and doing so would draw in any AdBlue that is in your tank.
Your move: behave as if it got in, and never start the engine. Describe what you saw on your phone. A clear tank looked at counts as a better result than an already-run one emptied.
Each AdBlue drain in Bulwell shares these steps
Whichever situation you are in, the job starts the same way. We come to your car, whether it's at a forecourt, a driveway, the car park outside The Lime Kiln or a side street near Snape Wood Community Centre, and ask three things: what was put in, about how much, and if the engine has been run. On the phone, before dispatch, you hear our quote, and those answers decide the job too.
A thorough flush comes after the drain. With petrol it is standard; with AdBlue it's essential, since deposits form and some metals are attacked, and none of it rinses away unaided. Fresh diesel goes in once the filter is flushed or changed, and the car is finally checked. If your motor hasn't run, most jobs take about half an hour once we're there.
Lastly, our technicians start the engine. Before our engineers leave, it's checked to make sure it runs properly on fresh diesel. The entire job is done where the vehicle is, and if it's spotted quickly, lasting damage is very unusual. Paying comes that day, never upfront. For the insurer, there is a VAT invoice plus a written report from the engineer. It is worth remembering: many insurers offer misfuelling cover, and so a quick look at your policy while you wait pays.
About Bulwell
Bulwell is a suburban area in the East Midlands, situated approximately 4 miles north-west of Nottingham city centre. Bulwell sits at an elevation of around 60 metres, in a gently sloping area of inland Nottinghamshire. Bulwell is characterized by its predominantly terraced housing stock, with nearby neighbourhoods including Hempshill Vale and Highbury Vale. Bulwell forms part of the wider Nottingham urban area, with the city's amenities and services within easy reach.
AdBlue drains across Nottinghamshire, Bulwell included
Over NG postcodes, the vans serving Bulwell — a residential suburb — reach surrounding places too, Bulwell Forest and Highbury Vale included. Fastest of all: a NG6 7 postcode to show where you stand.
Parked en route to Snape Wood Nature Reserve, or bang in the centre of Bulwell, the vehicle remains where it is — there's no need to move it anywhere. The van drains it in place. Tricky to pin down? By St. John's Family Centre or a county line? Asking is better than guessing, and so ring.
The one-line version
Motor never started: phone, and leave it switched off. Run already: stop, switch down, ring 0333 366 0103. Petrol in Diesel handles the rest, within Bulwell or anywhere across Nottinghamshire.