Bures: AdBlue in the Diesel Tank? Find Your Situation
One thing matters above all when AdBlue is in a diesel tank, and it is if your engine has run since. If it hasn't, keep it that way, whether your car is in Bures itself or out in Dorking Tye. Leave your engine and your ignition off then phone 0333 366 0103; it's normally a drain and a thorough flush, done where the car is around Bures. Already started? Stop once safe, then switch it off. The job is bigger, yet the first step is the same.
Further down: the cases our engineers see, anywhere around Suffolk. Choose yours.
At the pump in Bures: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just spot it while you're standing at the petrol pump, bottle or nozzle in your hand. Perhaps you're at the Sainsbury's, maybe at the BP, possibly somewhere else in Bures.
Put simply: there is no better spot exists to discover it. Nothing has drawn it through, and so the AdBlue stays just inside the tank.
What to do: don't get back in and start the vehicle to clear the pump. Ring us from the forecourt once your vehicle sits in a bay — the attendants will help roll it — then keep the receipt. Draining it right at the pump is fine when it cannot be shifted, since the equipment is explosion-proof.
Bures, at home: AdBlue in your diesel tank
Several days had gone by with the warning light on. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Driveways near Church Square get it as much as any other street.
The point: no miles since leaves this almost equal to finding it at the pump. On the floor of your tank sits exactly where AdBlue waits, because it won't mix with diesel — and a night going by makes nothing of the difference.
Next: keys indoors, so nobody drives the vehicle off at breakfast. After that, ring. Your drive is where it is drained, whether in Bures or Bures Green. Our equipment runs quiet enough that it won't wake the neighbours at night.
On the road in Bures with AdBlue in a diesel
Rough running, smoke, lost power or a lit dashboard started a short way beyond the fill. Maybe driving to Colchester, under 10 miles away, or simply down Bridge Street.
The upshot: your system has pulled AdBlue through by now. Mileage sets how deep it gets: filter and pipework first, then the high-pressure pump and every injector. It travels further with each extra mile driven and each restart.
What to do: pull over where it is safe to do so and switch off. On the M11, under 25 miles from Bures, that means the next exit, not the services further on. No test starts: clearing is not something AdBlue will do. Call us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
Seven days ago, the car was new to you. Unbeknown to you, the AdBlue and diesel inlets sit next to each other here — unlike your own vehicle, which has no AdBlue or stores it elsewhere. Across Suffolk, nobody is safe from it.
Put simply: one extra stage on top of the situations above, which depend on if it has run. The owner frequently has to approve the work, under plenty of rental and company agreements.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before we arrive than after. If you are stuck in the car park at the nearest station, or by St Mary, whilst you wait for an answer, leave the vehicle off.
Unsure about AdBlue in your diesel tank in Bures?
At times the fair answer is "I think so". A faint ammonia whiff hangs near your filler, the bottle feels too light, and which cap came off is a blur. Maybe on a friend's driveway in Alphamstone, or in a rush outside Bures Church of England Voluntary Controlled Primary School at the school run.
The upshot: your engine is not harmed by some AdBlue spilled around the filler. Inside the diesel tank, by contrast, AdBlue damages it. Any AdBlue in that tank will be drawn in by firing up the vehicle, and the start wouldn't settle which it is in any case.
Do this: behave as if it got in, and never start your engine. Checking a tank that turns out free of AdBlue beats emptying one once it's been run — so phone and tell us what you noticed.
Bures: what every AdBlue drain has in common
Whichever scenario you are in, the job starts the same way. Three questions come when our engineers reach the car — at a filling station, a drive, a road by Bures Baptist Church or the car park at The Three Horseshoes Inn: the liquid, the quantity, and if the motor has run. Those answers determine the work, and you hear the quote by phone, before anybody heads out.
Draining that tank comes first, followed by a careful flush — more vital after urea than with petrol, since crystals and corrosion won't clear on their own, however long it sits. Then comes the filter — flushed, or replaced where needed — followed by clean diesel, and a test of the vehicle. Most unrun vehicles are a half-hour job after the moment our engineers turn up.
The last step is firing it up. Our check that it runs smoothly on fresh diesel comes before our engineers head off. The whole job is done where your car is, and when it is noticed soon, long-term damage is very rare. Nothing is paid upfront, settlement is made on the day, and you receive what your insurer asks for: an engineer report and a VAT invoice. Many insurance policies include misfuelling cover, and so it's worth checking yours while we are on the way.
About Bures and where it is
Bures is a village situated on the banks of the River Stour in Suffolk, with Bures being a typical example of a rural community in the Eastern region. Bures sits at a relatively low elevation of 23 metres, close to the Essex border and near the villages of Bures Green and Mount Bures. Bures has a mix of housing types, but semi-detached homes are particularly prevalent in the area. Bures is located near the city of Colchester, which is approximately 7.8 miles away.
AdBlue drains in Bures, and across Suffolk too
Throughout CO postcodes, the vans covering Bures — a village — reach nearby towns as well, Mount Bures and Lamarsh included. A postcode starting CO8 5 is the quickest way to tell us where you are.
Stopped heading to Bures Common, or bang in the heart of Bures, the car remains where it is — there's no need to shift it at all. The van drains it in place. Guessing doesn't help beside Bures Village Sign, on a county line or somewhere hard to describe; ring and check.
Your situation, summed up
Unstarted? Keep the car off and phone. Run already: pull over, power down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, within Bures or anywhere in Suffolk.