AdBlue in the Diesel Tank in Burlish Park: What Now?
Has the engine run since the AdBlue was put in? This single question settles almost everything else from here. Not run so far? Then keep it like that, whether your car sits — Burlish Park or Birchen Coppice. Switch nothing on, call 0333 366 0103, and count on a proper flush plus a drain, done just where the vehicle sits around Burlish Park. If it's run, stop as soon as it is safe and switch off. Stage one remains the same, even if the job is bigger.
Anywhere across Worcestershire it happened, one of the cases below matches yours.
At the petrol pump around Burlish Park: AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Whether Esso, Tesco or anywhere else in Burlish Park, the situation is identical.
Meaning? Spotting it on the forecourt is as good as it gets. Only your tank has AdBlue; not one component beyond it has taken any in.
Next: resist the temptation to start it only to free up the pump. A few jobs: a push into a bay with the staff helping, the receipt saved, and a call to us from where you stand. If it cannot be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in your diesel tank at home in Burlish Park
Several days had passed with the warning light on. Picked up a container, poured it in at home, binned the empty — and at that point checked the cap a second time, after the fact. Houses just off Buttermere Road are hit as often as anywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. Diesel and AdBlue keep separate: the AdBlue settles to the base of that tank and remains put, no matter how long the night.
Keep the keys indoors overnight — otherwise someone might drive it away first thing — and call us. Your driveway is where it gets drained, be it in Burlish Park or Lickhill. Even at night, our pumps stay quiet enough for a residential street.
On the road around Burlish Park with AdBlue in a diesel
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Perhaps it was on Windermere Way, possibly on the way out towards Worcester, under 15 miles away.
In short: the AdBlue has been sucked into your fuel system. Past the filter, through the pipework, and — the further the distance — deeper into the injection pump and each injector. More driving, more starts: deeper it goes.
Next: pick a safe spot, pull in, then switch your motor off. Service stations further along are too far: on the M5, under 10 miles out of Burlish Park, take the next junction. It won't have cleared, and so there's no point restarting to find out. Call, saying how far the vehicle went.
AdBlue in the wrong tank: hire, lease and company cars
It's a motor you have had for a week. On your own vehicle, AdBlue is absent or somewhere else. On this one, its inlet is just by the diesel cap — news to you. Wherever you happen to be in Worcestershire, every driver could slip up.
What it means: the same as the situations above, depending on whether it's run, with one more step. Many hire and company agreements require the owner's approval before repairs.
Next: ring the hire company or the fleet manager first, then us — sorting it before we arrive is faster. Waiting for an answer at the car park at Kidderminster, or beside Memorial Orchard? Leave your car off throughout.
AdBlue in your diesel tank? Not sure, around Burlish Park
"I think so" is sometimes the most honest as it gets. Which cap came off, you cannot say; meanwhile the bottle weighs less than expected, and a whiff of ammonia lingers by the filler. Perhaps it happened in a hurry at the school gates at Burlish Park Primary School, or on a friend's drive in Ribbesford.
What it means: a little spilled round your filler does no harm to the motor. The diesel tank with AdBlue inside is a different story. If there is AdBlue in your tank, turning on your car will suck it in, and it would not tell you which either.
Next: act as though it went in, and leave the engine off. Inspecting a tank that proves clean is better than emptying one once it's been run — so ring then tell us what you noticed.
Burlish Park: what every AdBlue drain has in common
Whichever situation you are in, the job starts the same way. Forecourt, driveway, Stagborough Arms's car park or a street by Stourport Sports Club — our van comes to the vehicle, and three questions come next: what liquid, what quantity, and whether it has run. Replies set the job; the quote comes on the call while nobody has left yet.
A thorough flush follows this drain. With petrol it is standard; with AdBlue it's crucial, because crystals build up and certain metals are attacked, and neither washes away unaided. Fresh diesel goes in after the fuel filter is cleaned or replaced, and the car is then checked. The majority of unstarted vehicles are a half-hour job from the moment our technicians turn up.
Lastly, we start it. With new diesel in, it runs while our engineers confirm it's running correctly, and then we head off. The whole job is done where the vehicle is, and if it's caught quickly, long-term damage is very rare. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, so it is worth checking yours while we're on the way.
About Burlish Park and where it is
Burlish Park is a suburban area in Worcestershire, situated near the town of Stourport-on-Severn and the village of Lickhill. Burlish Park lies inland, approximately 11 miles from Worcester, and its elevation is around 45 metres above sea level. Burlish Park is characterised by its predominantly semi-detached housing stock, which reflects the typical residential development of the West Midlands region. Burlish Park is also within commuting distance of larger cities, being around 109 miles from London.
AdBlue drains around Burlish Park, and across Worcestershire too
Throughout DY postcodes, the teams covering Burlish Park — a residential suburb — reach surrounding towns as well, Stourport-on-Severn and Wilden included. Your location comes clearest from a postcode beginning DY13 8.
No moving is required, be it stopped centrally in Burlish Park or in a lay-by en route to Burlish Woodland, so keep it where it is. We drain the car where it sits. If you are somewhere hard to explain, close to Lickhill Community Centre or close to a boundary, ring and ask instead of guessing.
The one-line version
Motor never started: phone, leaving it switched off. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the remainder, within Burlish Park or wherever across Worcestershire.