What Now? AdBlue in the Diesel Tank in Burton Hill
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your engine has been run since it went in. Wherever the vehicle is — Filands, Burton Hill — never run a motor that has not run yet. Leave the motor and your ignition off and call 0333 366 0103; it's generally a drain and a thorough flush, done where the car is in Burton Hill. If it has run, stop as soon as it is safe and switch off. Stage one stays the same, even if the job grows.
Further down: the cases we meet, anywhere around Wiltshire. Choose yours.
On a Burton Hill forecourt with AdBlue in a diesel
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Whether Texaco, another forecourt nearby or somewhere else around Burton Hill, the situation is identical.
In short: there is no better place exists to discover it. The AdBlue is inside that tank and nowhere else. Nothing has drawn it in.
Next: resist the urge to start it just to move away from the pump. Three things: a shove into a bay with the staff assisting, the bottle saved, and a call to us from the forecourt. Draining it right at the petrol pump is possible if it can't be moved, since the equipment is explosion-proof.
AdBlue in your diesel tank at home in Burton Hill
On your dash, a reminder had been lit all week. Only at the recycling bin, the empty container in hand, did you look back at the cap you'd opened on the driveway. It happens on drives just off Hillcrest as commonly as anywhere.
The point: no miles since leaves this nearly equal to finding it at the pump. As it is reluctant to mix, AdBlue settles low in the tank and waits. A night parked changes nothing.
Next: stop any early-morning drive by putting your keys in the house, then ring us. Malmesbury or Burton Hill: wherever your driveway sits, that's where it gets emptied. Late-night empties beside a house are no problem: the pumps are low-noise.
Burton Hill: drove off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a glowing dashboard arrived a short way beyond the fill. It might have been heading to Bath, under 25 miles away, or just down Priory Lane.
The upshot: the system has drawn AdBlue in already. Mileage decides how deep it goes: filter and lines first, then the injection pump and each injector. It goes further with each mile covered and every restart.
Pull in somewhere safe — that's the next step — then switch it off. On the M4, under 5 miles from Burton Hill, that means the next exit, not the services further on. Do not restart it to see if it has cleared; it will not have. Let us hear the distance driven when you call.
AdBlue in the wrong tank: hire, lease and company vehicles
You've had this car barely a week. On your own car, AdBlue is absent or elsewhere. On this one, its inlet is right by your diesel inlet — a surprise to you. It can happen to anyone, anywhere around Wiltshire.
The upshot: exactly as above, split by if it ran, but with an added stage. Many hire and company agreements need the owner's approval before work.
Do this: hire firm or your fleet manager to begin with, us next, since settling it early cuts time. Waiting for an answer at the car park outside Kemble, or near Malmesbury Bowls Club house? Keep the engine off meanwhile.
Burton Hill: unsure if it was AdBlue in your diesel tank?
Honestly, the only answer may be that you think so. Which cap was taken off, you can't recall; meanwhile the bottle feels less than it ought to, and ammonia lingers by your filler. Maybe on a friend's drive in Corston, or in a rush outside St Joseph's Catholic Primary School, Malmesbury at the school run.
The upshot: the engine is not harmed by some AdBlue splashed around the outside. AdBlue inside the diesel tank does. If there is AdBlue in the tank, turning on the vehicle will draw it in, and it would not tell you which either.
What to do: treat it as if it went in. Don't start it. Tell us what you saw on your phone. A clear tank looked at counts as a better outcome than a run one emptied.
What every AdBlue drain around Burton Hill has in common
Whichever scenario you are in, the job starts the same way. Anywhere your car stands — Rose and Crown's car park, a road beside Saint Aldhelm's, a drive, a filling station — our van gets there and we ask about the liquid, the quantity, plus whether the engine has turned over. Answers shape the work; the price comes by phone while nobody has set off yet.
Then your tank is drained and the fuel system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Your filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. Where the engine hasn't been started, expect about half an hour once we arrive, for most jobs.
Lastly, we fire it up. Our technicians make sure it runs correctly on new diesel before we go. When it's caught quickly, the vehicle very seldom has permanent damage, and the whole job happens where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, no money in advance. Plenty of insurance policies include misfuelling, so check yours as we head over.
About Burton Hill and where it is
Burton Hill is a suburban area in Wiltshire, situated on the riverside at an elevation of 94 metres. Burton Hill lies near the city of Bath, approximately 17.8 miles away, and is also close to nearby places such as Malmesbury, Milbourne, and Lea. Burton Hill has a population of around 939 people and predominantly consists of flat housing. Burton Hill is located in the South West region of England, about 84.5 miles from London.
AdBlue drains about Burton Hill and across Wiltshire
Milbourne and Lea get the same vans as Burton Hill, a residential suburb, along with other towns throughout SN postcodes. Your location comes quickest from a postcode beginning SN16 9.
No moving is required, be it stopped centrally in Burton Hill or in a lay-by heading to King Althelstan's Mead, so leave it where it is. Where it stands, that is where it is cleared. If you are somewhere hard to explain, near Malmesbury Library or close to a border, ring and ask rather than assuming.
The one-line version
Not run yet: keep the vehicle off and call. Run by now? Pull over, switch off, phone. Petrol in Diesel takes over the rest whatever it is, across Burton Hill and Wiltshire, on 0333 366 0103.