What Now? AdBlue in the Diesel Tank in Cae-mawr
Everything hinges on one fact: whether your motor has been run since the AdBlue was added — far more than anything else. If it hasn't, keep it that way, whether the car is in Cae-mawr itself or out in Ynystawe. Leave your motor and the ignition off and ring 0333 366 0103; it's normally a drain and a thorough flush, done where your car is around Cae-mawr. Stop the minute it is safe and switch off, if it has already run. It is a bigger job, though step one doesn't change.
Wherever around Swansea it took place, one of the cases below fits yours.
On a Cae-mawr forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you only notice it as you are stood at the pump, bottle or the nozzle in hand. Maybe you are at the the nearest petrol station, possibly at the Asda, maybe somewhere else around Cae-mawr.
Put simply: there is no better spot exists to spot it. Just that tank holds AdBlue; no part past it has taken any in.
Freeing the petrol pump is no excuse to run it — so do not get back in. A few things: a push into a bay with the staff helping, the receipt saved, and a call to us from where you stand. Stuck beside the pump? Explosion-proof equipment keeps a busy forecourt sensible, so it can be drained where it is.
AdBlue in the diesel tank on a Cae-mawr drive?
For days the dash had been warning you. Picked up a container, tipped it in at home, recycled the empty — and only then checked the cap a second time, after the fact. It occurs on drives just off Ramsden Road as commonly as anywhere.
In short: if your car hasn't moved since, it's almost as good as spotting it at the forecourt. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then call. Your driveway is where it is emptied, be it around Cae-mawr or Caer-graig. Even at night, our pumps stay quiet enough for a driveway.
AdBlue in a diesel and already driving in Cae-mawr?
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Quarr Drive, perhaps, or the route to Swansea — a trip of under 10 miles.
The point: the system has pulled AdBlue through by now. Past the filter, through the lines, and — the further the mileage — on into the injection pump and every injector. More miles, more starts: further it travels.
Next: find a sensible spot, pull in, and turn your engine off. Cae-mawr lies under 3 miles from the M4; on it, pull off at the first junction rather than pushing on to the services. Restarting it to check gets nothing — AdBlue doesn't clear on its own. Call us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
You've only had this vehicle a week. Your own vehicle either has no AdBlue or puts it elsewhere, so nothing warned you the AdBlue inlet was right beside your diesel. Anywhere you are around Swansea, any driver can be caught.
The upshot: exactly as above, divided by if it ran, only with an added step. Many rental and company contracts need the owner's sign-off for repairs.
Next: phone the rental company or the fleet manager first, and then us — sorting it before our arrival is quicker. If you're stuck in the car park at Llansamlet, or by Dynamic Rock, whilst you wait for an answer, leave your car off.
Unsure about AdBlue in your diesel tank in Cae-mawr?
At times, "I think so" is the most you can honestly say. A slight ammonia-like smell hangs near the filler, the bottle feels too light, and which cap came off is a blur. The gates of the local primary school in a hurry, perhaps, or someone's driveway over in Mount Pleasant.
Meaning? Drips around the filler never touch the motor at all. AdBlue inside your diesel tank does. If there is AdBlue in that tank, starting the car would suck it in, and it would not tell you which either.
Take it that it went in, and don't turn your key. Ring us and describe what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
Cae-mawr: what each AdBlue drain has in common
The work begins the same way, whichever your situation. Filling station, drive, Hebron Inn's car park or a road beside Canolfan Adnoddau Cymunedol Forge Fach — our van reaches your vehicle, and three questions follow: what liquid, what amount, and if it ran. Those replies decide this work, and you hear our price on the phone, before anybody sets off.
AdBlue crystallises and eats at some metals in fuel systems, so it won't wash out unaided; that is why the flush, after the drain, counts far more with AdBlue than with petrol. Fresh diesel is put in once the filter is cleaned or changed, and your car is finally checked. Most unstarted cars are a half-hour visit after the moment our engineers arrive.
Lastly, we start the engine. Our check that it runs smoothly on new diesel comes before our technicians head off. When it's noticed soon, the car very seldom has long-term damage, and the entire job takes place where it is. Nothing is paid upfront, settlement happens on the day, and you get what your insurer asks for: an engineer report and a VAT invoice. Plenty of policies cover misfuelling, and so check yours while the van travels.
About Cae-mawr, briefly
Cae-mawr is a suburban area situated on the riverside in Swansea, with an elevation of 49 metres above sea level. Cae-mawr is located approximately 5.2 miles from Swansea city centre and is near other nearby places such as Caer-graig, Aber-Clydach, and Graigfelen. Cae-mawr has a population of around 1517 people and predominantly consists of semi-detached housing. Cae-mawr is also relatively distant from London, being around 162.6 miles away.
Cae-mawr and Swansea: AdBlue drains across the area
Throughout SA postcodes, the teams covering Cae-mawr — a residential suburb — work nearby towns as well, Aber-Clydach and Graigfelen among them. Quickest of all: a SA6 5 postcode for your location.
Central Cae-mawr or a layby towards Graig-felen Plantation: either way it sits, your vehicle doesn't need to move an inch for us. Draining happens right there. If you're somewhere hard to explain, close to Bethel Evangelical Church or close to a border, ring and ask instead of assuming.
Your scenario, in one line
Not run yet: keep the vehicle off then ring. Run already: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the rest, in Cae-mawr or wherever across Swansea.