AdBlue in the Diesel Tank in Caer-went, and What to Do Next
One thing matters above all once AdBlue is in a diesel tank, and it is if your engine has run afterwards. Out in Crick or here around Caer-went, an unstarted engine must stay unrun. Normally that is emptying and properly flushing it on the spot around Caer-went — and so leave your key and motor off then phone 0333 366 0103. Pull over the moment it is safe then switch off, if it has already run. A bigger job, then, yet the identical opening step.
Further down: the cases we meet, wherever around Monmouthshire. Choose the one that fits.
At the pump around Caer-went: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just spot it as you are stood at the petrol pump, bottle or nozzle in your hand. Be it BP, Gulf or somewhere else in Caer-went, the case is identical.
Meaning? Finding out here is as good as it can be. No pump has pulled it through, so the AdBlue stays only in your tank.
Freeing the petrol pump is no reason to run it — so don't get back in. Phone us from the forecourt after your vehicle is in a bay — the staff will help roll it — and keep the receipt. Emptying it there at the pump is possible when it can't be moved, since the equipment is explosion-proof.
AdBlue in your diesel tank at home around Caer-went
For days the dash had been warning you. A bottle bought at the shop, tipped in on the drive — and it's only at the bin that the cap got a second look. It takes place on driveways just off School Lane as frequently as anywhere.
The point: zero miles since leaves it nearly equal to finding it at the petrol pump. At the bottom of the tank sits exactly where AdBlue stays, since it will not blend with diesel — and a night passing makes no difference.
Your move: keys indoors, and so nobody drives the car anywhere at breakfast. Then, phone. We drain it on your driveway, whether that is in Caer-went or out in Caerwent Brook. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving around Caer-went?
Topped up, pulled away, and soon the engine was turning unevenly, blowing smoke, down on power, or lighting up the dash. Perhaps it was on St Stephen's Close, perhaps on the way out towards Newport, under 15 miles away.
Meaning? The pump has taken the AdBlue up. The injection pump and each injector get it too on a bigger run, after your filter and lines have it. Each mile and each restart takes it further.
Your move: stop anywhere safe, then turn the motor off. Services farther on are too far: on the M48, under a mile out of Caer-went, take the first junction. It will not have cleared, and so there is no point restarting to find out. Call us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
It's a vehicle you have had for a week. On your own car, AdBlue is missing or somewhere else. On this one, the inlet is just by the diesel cap — news to you. It can happen to anyone, anywhere around Monmouthshire.
In short: one extra step on top of the situations above, which turn on whether it has run. Plenty of hire and company contracts want the owner to approve work on the car.
Next: phone the rental company or your fleet manager first, then us — sorting it before our arrival is faster. Stuck near The Temple or outside Caldicot until the firm answers, your vehicle stays switched off throughout.
AdBlue in your diesel tank? Not sure, around Caer-went
At times the fair answer is "I think so". What cap was taken off, you can't recall; meanwhile the bottle weighs lighter than expected, and a whiff of ammonia hangs by your filler. The gates of Lift Offa's Mead in a rush, say, or a friend's driveway over in Five Lanes.
Put simply: spillage near the filler does your engine no harm. Once it's inside your diesel tank, though, that changes. If there is AdBlue in your tank, firing up the car would pull it in, and it would not tell you which either.
Assume it got in, and never turn the engine. Describe what you saw on the phone. A clear tank checked counts as a happier outcome than a run one emptied.
The common ground in each Caer-went AdBlue drain
Whatever the situation, one opening is used. Wherever the vehicle stands — Coach & Horses Inn's car park, a road by Forum-Basilica, a drive, a forecourt — the van arrives and asks about the liquid, the quantity, plus if the motor has been run. Over the phone, before dispatch, you hear the quote, and those answers decide the job too.
Draining that tank comes next, followed by a careful flush — more vital after urea than with petrol, since crystals and corrosion will not clear on their own, no matter how long you wait. Clean diesel is put in after the filter has been cleaned or replaced, and the car is finally checked. Most unrun cars are a half-hour job after the moment our engineers arrive.
Firing it up comes at the end. We confirm it runs smoothly on new diesel before leaving. If it's caught soon, the car very seldom has long-term damage, and the whole job happens where it is. Nothing is paid upfront, payment happens on the day, and you receive what your insurer asks for: an engineer report and a VAT invoice. It is worth knowing: lots of insurers offer misfuelling cover, so a quick look at your documents while you wait is worthwhile.
About Caer-went itself
Caer-went is a coastal village in Monmouthshire, situated near the mouth of the Caerwent Brook and close to the city of Newport. Caer-went has a population of around 1114 people and is characterised by detached housing. Caer-went sits at a low elevation of approximately 30 metres above sea level, looking out towards the Bristol Channel. Caer-went is located near several notable landmarks, including Brockwells and Highmoor Hill.
AdBlue drains round Caer-went and across Monmouthshire
Over NP postcodes, the vans covering Caer-went — a coastal village — work surrounding towns too, Brockwells and Highmoor Hill included. Giving us a NP26 5 postcode finds you quickest of all.
Whether the vehicle is on a lay-by on the way to Grassy Knoll or in a car park in the middle of Caer-went, it does not need to shift. Our technicians drain it where it is. Assuming won't help beside Caer-went Roman Town, on a border or somewhere awkward to pin down; phone and ask.
Your scenario, summed up
Where it has not started, phone then leave it off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Caer-went and anywhere around Monmouthshire on 0333 366 0103.