How It Happens and How to Prevent It: AdBlue in a Diesel Tank in Camel Green
Keep your engine and ignition off then ring 0333 366 0103 now — the rest can wait when AdBlue is already in your diesel tank. Normally, if the motor hasn't run, it's drained and fully purged where your vehicle is in Camel Green. Nothing happened yet? Further down, the page explains the reasons it takes place and the how to avoid it altogether.
AdBlue in a diesel car, and its separate tank
Diesel feeds your engine — but plenty of modern diesels driven round Camel Green and Sandleheath hold another fluid as well. Stored in a tank of its own, AdBlue is fed into your exhaust stream and cleans it.
There is a filler on every tank. Some vehicles keep the AdBlue filler in your boot or under the bonnet; plenty of others place both together behind one flap. Filling your diesel side at the pump happens constantly. Seldom filled, AdBlue normally comes out of a bottle, poured by a driver who must stop and think which filler it needs. The slip lives in that gap.
Camel Green: how AdBlue in your diesel tank occurs
Rarely is it carelessness: normally three things coincide.
The warning comes first. As AdBlue runs low your car tells you, and if it runs out altogether, your vehicle drops into limp mode. So the top-up is done in a hurry: on a drive off Silverdale Crescent before work, or in the car park outside Churchill Arms on the way home.
Then, the hand reaches for the cap it would have used on the old motor — since a hire car, a new motor or a company car places the fillers where your last one didn't.
Lastly, the spout goes in: diesel filler or AdBlue one, it slides in as readily, and after the tip starts, nothing halts it. Whether it takes place in Alderholt or the middle of Camel Green, it is the same few seconds.
How to tell the AdBlue filler from the diesel one
Before you pour anything, whether on a driveway in Bickton or a forecourt in Camel Green, check these. They take a couple of seconds.
- Blue and lettering: an AdBlue cap is often blue, or says "AdBlue", where a diesel cap usually doesn't. Trust the cap, not where it sits.
- Plenty of motors fit AdBlue the smaller filler of the two.
- The flap. Look inside your fuel flap for a label. Many cars say there which fuel goes where.
- In your boot or under the bonnet: that is where the filler is if it's not by your diesel cap, and the handbook says which.
- Collecting a hire or company car, say at the car park at Salisbury? Check with the person who drove the car last before you set off, not when the light goes on.
AdBlue top-ups that never reach your diesel tank
The day the light comes on, anywhere around Dorset, use this routine.
- Park then switch off. Not on a slope, not with your motor running, and not in a rush on the side of Green Drive.
- Daft as it sounds, speaking "AdBlue" out loud as you unscrew the cap works — once you have found the filler and read the cap.
- Leave your diesel cap on. If both sit under one flap, check the diesel cap is still closed before you lift the bottle.
- Slowly is best, through the bottle's own spout, till it is full or the bottle is empty.
- Before you start the car, close the cap and look a second time that the diesel cap never came off.
Spot at stage two or three that it has already gone into your diesel side? Then stop right there. Stage five is off limits.
Already put AdBlue in your diesel tank in Camel Green?
Then the order of things is short. Do not start your engine. On plenty of diesels the ignition alone runs the fuel pump, so don't switch the car on. Do not top up with diesel to thin it: AdBlue does not mix with diesel, it sinks to the bottom of the tank, where the fuel is pulled from.
If you're at a forecourt, whether it is the Harvest Energy or the Shell Verwood, ask the attendants to help roll your car clear of the petrol pump. At home in Camel Green? Then the vehicle remains where it is.
Stop as soon as it is safe and switch off, if the engine has already run. The next exit means the place to come off when you're on the M27, under 15 miles from Camel Green. Mileage counts — a quick hop across Camel Green is a smaller job than driving under 15 miles to Salisbury — so tell us about how far it went.
What happens when we turn up around Camel Green
The van reaches your car wherever it stopped — your own drive, near Alderholt Chapel, or by St James' Church of England First School and Nursery, Alderholt. Both the work and the price rest on three replies — what fluid, which amount, and if it's run — so we ask. You get that price by phone, before anybody heads out.
Then your tank is drained and the system cleaned thoroughly. Much more than with petrol, it counts here: crystals build up, some metals corrode, and nothing clears out unaided, however long it is left. Testing is at the end: before that, fresh diesel is added, and the fuel filter is cleaned or replaced as needed. Then our engineers start the engine and confirm it runs correctly before we leave.
Using pumps safe on a busy forecourt and quiet enough for use outside a house at night, most jobs where your engine hasn't run need roughly half an hour once our engineers are there. Your insurer usually wants an engineer's report and the VAT invoice, and you get both at the end. Payment is on the day, with no money upfront. Before we get there, take a look at your insurance documents; plenty carry cover for misfuelling.
About Camel Green and where it is
Camel Green is a locality in Dorset, situated inland at an elevation of around 60 metres, and is located near the city of Salisbury. Camel Green has a population of approximately 1540 residents, with predominantly detached housing. Camel Green is close to nearby places such as Alderholt, Bleak Hill, and Ashford, and is about 84 miles from London.
AdBlue drains across Dorset, Camel Green included
Over SP postcodes, our teams covering Camel Green — a small village — work the nearby spots too, Ashford and Bleak Hill included. A postcode starting SP6 3 gets the van to you fastest.
The vehicle doesn't need to move. A drive, a lay-by on the way to Holmwood, a side street near Alderholt Village Hall: our technicians drain it where it is. Ring and ask rather than guessing if you are close to a boundary, or somewhere hard to explain, like the back of Alderholt Park House.
Camel Green motorists: the short version
Before you pour, read the cap. Still AdBlue in your diesel tank? Petrol in Diesel will empty it wherever it stands, wherever across Dorset: switch the vehicle off then call 0333 366 0103.