What Now? AdBlue in the Diesel Tank in Canford Bottom
Has your engine run since the AdBlue got in? That one question settles almost everything about what comes next. Out in Pilford or here around Canford Bottom, an unstarted engine must remain that way. Phone 0333 366 0103 with your ignition and engine still off. In Canford Bottom, such a case is typically emptied and cleaned on the spot. If it's run, stop as soon as it is safe then switch off. The job is bigger, but the first stage is the same.
Wherever in Dorset it happened, one of the situations below fits yours.
At the petrol pump in Canford Bottom: AdBlue in a diesel
Only at this point, nozzle still in your hand, you realise that the cap you took off was the wrong one, there at the petrol pump. Anywhere in Canford Bottom, then — Shell, Murco, or anywhere else nearby.
Meaning? Spotting it here is as good as it gets. The AdBlue is in your tank and nowhere else. Nothing has pulled it in.
What to do: don't get back in and crank it to clear the pump. Ask the attendants to help you roll your car into a parking spot, keep the till receipt or the bottle, then phone us from the forecourt. If it cannot be shifted, it can be emptied at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in your diesel tank at home around Canford Bottom
For days the dashboard had been warning you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. Drives close to Dales Drive get it as much as any other street.
What it means: if you haven't driven since, this is nearly as good as the forecourt. On the floor of that tank sits exactly where AdBlue stays, since it will not mix with diesel — and a night going by changes nothing of the difference.
Next: stop any early-morning move by keeping your keys in the house, then phone us. Your driveway is where it is drained, be it around Canford Bottom or Hayes. The pumps are quiet enough to use outside a house after dark.
AdBlue in a diesel and already driving around Canford Bottom?
Lumpy running, smoke, falling power or a glowing dashboard arrived a mile or two after the top-up. Perhaps it was on Dales Close, perhaps on the way out towards Salisbury, under 25 miles away.
Meaning? The pump has taken the AdBlue up. The injection pump and each injector see it too on a longer trip, after the fuel filter and pipework have it. Each mile and each restart takes it further.
Next: pick a safe spot, stop, then turn your motor off. On the M27, under 25 miles from Canford Bottom, that means the next exit, not the services further on. Starting it again to test achieves nothing — AdBlue doesn't clear itself. Let us hear the mileage covered when you ring.
AdBlue in the wrong tank of a hire, lease or company car
It is a car you have had for a week. Unbeknown to you, the AdBlue and diesel fillers sit next to each other here — not like your own car, which has none or keeps it in another spot. Any driver, anywhere across Dorset, could make the same.
Meaning? Whichever case above applies too — run or unrun — and one extra stage. Work on the vehicle often needs the owner's go-ahead under hire or company agreements.
Your move: hire firm or your fleet manager to begin with, us next, since settling it beforehand cuts time. Hanging on for a reply in the car park at Branksome, or beside Colehill Memorial Hall? Keep your car off meanwhile.
Not sure it was AdBlue in your diesel tank, Canford Bottom?
At times, "I think so" is all anyone can truthfully say. Too light, the bottle; a trace of ammonia round the filler; no clear memory of the cap. Sound familiar? Perhaps it happened in a hurry at the school gates at Hayeswood First School, or on a friend's drive in Colehill.
In short: spillage round your filler leaves the engine unharmed. AdBlue inside your diesel tank does. Any AdBlue in your tank would be drawn in by turning on the car, and the start wouldn't settle which it is in any case.
Do this: behave as if it got in, and don't start your engine. Inspecting a tank that turns out free of AdBlue is better than emptying one once it has been run — so phone and describe to us what you saw.
Canford Bottom: what every AdBlue drain has in common
Whichever situation you are in, this job starts the same way. Three things come when our technicians arrive — on a filling station, a drive, a street by Colehill Library or the car park at Fox and Hounds: the fluid, the amount, and whether it has run. Over the phone, before anything else, you are told our quote, and those replies shape the work too.
AdBlue forms crystals and is corrosive to certain metals in fuel systems, so it does not rinse out unaided; that is why the flush, after the drain, counts far more with AdBlue than with petrol. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. If your motor hasn't run, the majority of jobs take about half an hour once we're there.
We fire it up at the end. Our engineers check it runs properly on clean diesel before we go. When it is noticed quickly, the car very seldom has long-term damage, and the entire job happens where it is. Paying is on the day, never in advance. For the insurer, you get a VAT invoice plus a report from the engineer. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours whilst we are on the way.
About Canford Bottom, for a moment
Canford Bottom is a suburban area situated on the River Stour in Dorset, with a mix of detached housing and scenic riverside views. Canford Bottom sits at an elevation of 28 metres, near the villages of Hayes and Little Canford, and is located within commuting distance of Salisbury. Canford Bottom is part of the wider South West region, with easy access to nearby Stapehill and other local amenities. Canford Bottom has a population of around 3083 residents, living in predominantly detached homes.
AdBlue drains in Canford Bottom, and across Dorset too
As a residential suburb, Canford Bottom shares its vans with the nearby towns — Stapehill, Little Canford — right through BH postcodes. The location is quickest from a postcode that starts BH21 2.
Whether the vehicle is on a lay-by on the way to Olivers Park or in a car park in the middle of Canford Bottom, it does not need to shift. Our engineers drain it where it stands. If you are somewhere hard to explain, near Canford Sports Centre or close to a border, ring and ask rather than assuming.
Your situation, summed up
Unstarted? Keep it that way and ring. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there in Canford Bottom and anywhere across Dorset on 0333 366 0103.