AdBlue in the Diesel Tank in Castle Hill, and What to Do Next
Has your motor run since the AdBlue went in? That one question decides almost everything else from here. If it has not, keep it that way, whether your car is around Castle Hill itself or out in Martley. Phone 0333 366 0103 with your ignition and engine still off. Across Castle Hill, such a case is generally drained and flushed on the spot. Where the engine has run, stop somewhere safe straight away, then switch it off. The job is bigger, yet the first step is the same.
Wherever across Worcestershire it happened, one of the cases below fits yours.
AdBlue in a diesel on a Castle Hill forecourt
Picture it: standing by the pump, gripping the nozzle, you spot the cap you took off wasn't the correct one. Somewhere around Castle Hill, then — Esso, Gulf, or somewhere else close by.
The point: of all places to find out, the forecourt is the best. The AdBlue is inside your tank and nowhere else. Nothing has drawn it in.
What to do: do not get back in and start the car to clear the pump. Ask the staff to help you roll the vehicle into a parking bay, keep your receipt or the bottle, then phone us from the forecourt. Can't move it beside the pump? Explosion-proof equipment makes a busy forecourt safe, so it can be drained in place.
Castle Hill, at home: AdBlue in your diesel tank
On the dash, a warning had shown for days. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. It occurs on driveways just off Laugherne Park as often as anywhere.
The upshot: no miles since makes this almost equal to spotting it at the petrol pump. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Put your keys in the house tonight — otherwise someone may drive it away at breakfast — then phone us. Our engineers drain the car on your driveway, whether that's around Castle Hill or out in Laughern Hill. Our equipment runs quiet enough not to disturb the street at night.
Castle Hill: drove off with AdBlue in a diesel?
Filled up, drove away, and soon the motor was turning unevenly, smoking, losing power, or lighting up your dash. Anywhere along Poplar Road or else heading towards Worcester — under 10 miles away.
In short: the AdBlue has been sucked through the system. Mileage decides how far it goes: filter and pipework to begin with, then the injection pump and each injector. More miles, more restarts: deeper it goes.
Next: find a sensible spot, stop, and turn the motor off. Service stations farther on are too far: on the M5, under 10 miles out of Castle Hill, take the first junction. Restarting it to check gets nothing — AdBlue never clears on its own. Phone us and say how far you travelled.
Hire, lease or company car with AdBlue in the wrong tank
You've had this car hardly a week. The AdBlue filler sits right next to the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere around Worcestershire.
What it means: the same as the situations above, depending on whether it has run, with one more step. Many hire and company agreements need the owner's approval before repairs.
Settling it before we turn up is quicker, and so ring the hire company or your fleet manager, then us. Waiting for a reply in the car park outside Worcester Foregate Street, or beside St Peter? Keep the car off throughout.
Castle Hill: unsure if it was AdBlue in your diesel tank?
Sometimes the fair answer is "I think so". Which cap was taken off, you can't recall; but the bottle weighs lighter than expected, and a whiff of ammonia lingers by the filler. It might have been on a friend's driveway in Wants Green, or in a rush by Martley CofE Primary School at the school run.
In short: a spill round the filler leaves the engine no harm. A diesel tank with AdBlue in it is another story. Any AdBlue in that tank would be pulled in by turning on the vehicle, and the start wouldn't settle which it is in any case.
Next: assume it got in, and keep the motor off. Ring us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
Castle Hill: what each AdBlue drain has in common
Whichever scenario you are in, the job starts the same way. Filling station, drive, The Mason's Arms's car park or a road by St Laurence — the van comes to your vehicle, and three answers follow: what fluid, what quantity, and whether it ran. Replies shape the job; the quote comes by phone whilst nobody has set off yet.
Then that tank is drained and the system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. The fuel filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. If the motor has not run, most jobs take about half an hour once we are there.
The final step is starting the engine. Our test that it runs smoothly on clean diesel comes before our engineers head off. Long-term damage is very uncommon when it is spotted quickly, and the entire job is done where the vehicle is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Many insurance policies include misfuelling cover, so it is worth checking yours whilst we are on the way.
About Castle Hill and where it is
Castle Hill is a small hamlet situated on the riverside in Worcestershire, with a low elevation of around 62 metres. Castle Hill lies close to the city of Worcester, approximately 5.6 miles away, and is near other local places such as Laughern Hill and Kings Green. Castle Hill has a population of around 606 people and predominantly features detached housing. Castle Hill is located in the West Midlands region, about 106.7 miles from London.
AdBlue drains across Worcestershire, Castle Hill included
Being a rural hamlet, Castle Hill has the same vans as the nearby towns — Willow Green, Kings Green — right through WR postcodes. The location is quickest from a postcode that starts WR6 6.
Parked heading to Little Hopehouse Coppice, or right in the centre of Castle Hill, your vehicle stays put — there's no need to move it at all. Wherever it stands, that is where it is drained. Assuming won't help near Wichenford Memorial Hall, close to a border or somewhere awkward to describe; phone and ask.
The one-line version
Where it has not run, phone then keep it off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Castle Hill and anywhere in Worcestershire on 0333 366 0103.