Chantry: AdBlue in the Diesel Tank? Find Your Situation
One thing counts above all when AdBlue is in a diesel tank, and it is whether your engine has run afterwards. Wherever the vehicle is — Stoke, Chantry — don't start a motor that has not been started yet. Leave the motor and your ignition off and phone 0333 366 0103; it's normally a drain and a thorough flush, done where your car is in Chantry. Pull over the moment you safely can then turn off, if it has been run. The job is bigger, but the first step is the same.
Compare what happened to a situation from the ones below, anywhere around Suffolk you are.
At the pump in Chantry: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it while you're standing at the pump, bottle or the nozzle in your hand. Maybe you are at the BP, perhaps at the Asda, maybe somewhere else around Chantry.
What it means: this is the best location to find out. Still inside your tank, and no fuel pulled onwards: that's where the AdBlue sits.
Your move: keep out of the driver's seat, even if the queue needs freeing. A few things: a shove into a bay with the attendants helping, the bottle saved, and a ring to us from where you stand. If it cannot be shifted, it can be drained at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
AdBlue in your diesel tank on a Chantry drive?
On the dash, a reminder had been lit all week. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you had used at the drive. Driveways near Hawthorn Drive see it as much as anywhere.
The upshot: zero miles since leaves it nearly equal to spotting it at the pump. At the floor of that tank sits exactly where AdBlue waits, since it will not mix with diesel — and a night passing makes nothing of the difference.
What to do: leave your keys inside the house so nobody moves the car in the morning. Then call. Our engineers drain the car on your drive, whether that is around Chantry or out in Stoke Park. Even at night, the pumps stay quiet enough for a residential street.
On the road in Chantry with AdBlue in a diesel
Lumpy running, smoke, lost power or a lit dashboard arrived a short way beyond the fill. Possibly it was on Kingfisher Avenue, perhaps on the way out towards Colchester, under 15 miles away.
Meaning? Your pump has sucked the AdBlue in. The injection pump and each injector see it too on a longer trip, after your filter and lines have it. It travels further with every mile driven and each restart.
Do this: pull up anywhere sensible, then turn your engine off. Services farther on can wait: from the M11, under 50 miles out of Chantry, use the next junction. It won't have cleared, and so there's no sense starting it again to check. Tell us hear the distance driven as you ring.
A hire or company car with AdBlue in the wrong tank?
You've just had the vehicle for days. Unbeknown to you, the AdBlue and diesel inlets sit next to each other here — unlike your own car, which has no AdBlue or stores it in another spot. Anyone, wherever across Suffolk, could make the same.
Meaning? Whatever case above counts here — run or unrun — plus one further step. Many hire and company agreements want the owner to approve work on the car.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before we turn up than after. If you are stranded in the car park outside Ipswich, or by St Francis, Ipswich, while you wait for an answer, leave the car off.
Chantry: unsure if it was AdBlue in the diesel tank?
At times, "I think so" is the most anyone can truthfully say. A faint ammonia-like whiff hangs around your filler, the bottle seems too light, and the cap you took off is hard to recall. Maybe at a friend's drive in Bucks Horn Place, or in a rush by The Oaks Primary School at the school run.
The upshot: your engine isn't harmed by some AdBlue spilled around the outside. A diesel tank with AdBlue inside is a different matter. You cannot tell which by turning the ignition, and doing so would pull in any AdBlue that is in your tank.
What to do: treat it as if it went in. Don't start the vehicle. Inspecting a tank that proves clean beats draining one once it's been run — so phone and describe to us what you noticed.
Chantry: what every AdBlue drain has in common
Each situation gets the same opening to the job. We come to your car, whether it's at a forecourt, a drive, the car park at The Belstead Arms or a side street close to Chantry Library, and ask three things: what was put in, roughly how much, and whether the engine has been run. Your price is given on the call, before a van leaves, and those answers set the job.
Draining the tank comes first, followed by a careful flush — more important with urea than after petrol, since crystals and corrosion will not clear by themselves, no matter how long you wait. Finally are the filter, cleaned or renewed as needed; clean diesel; and a test of the vehicle. If the motor hasn't run, the majority of jobs take about half an hour once we're there.
The last step is starting the engine. Our technicians check it runs correctly on fresh diesel before leaving. If it's noticed quickly, the vehicle very seldom has permanent damage, and the whole job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance while we arrive: cover for misfuelling comes built into plenty of policies.
About Chantry, briefly
Chantry is a suburban area in Suffolk, situated near the coast and approximately 65 miles from London. Chantry has a relatively low elevation of 39 metres and is located near several other places, including Stoke Park, Maidenhall, and Belstead. Chantry is characterized by its predominant semi-detached housing stock and is close to the city of Colchester, which is about 14 miles away.
AdBlue drains across Suffolk, Chantry included
Maidenhall and Belstead have the identical teams as Chantry, a residential suburb, along with other towns throughout IP postcodes. Telling us your IP2 0 postcode pins you fastest of all.
Whether the vehicle is on a lay-by on the way to Stone Lodge Park or in a car park in the middle of Chantry, it does not need to shift. Where it stands, that is where it gets emptied. Phone and ask instead of guessing when you are close to St Marks, Ipswich, on a boundary, or anywhere tricky to explain.
In one line: your situation
Engine not started: ring, and leave it switched off. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there in Chantry and anywhere around Suffolk on 0333 366 0103.