What Now? AdBlue in the Diesel Tank in Chase Village
One fact matters most when AdBlue is in a diesel tank, and it is whether your engine has been started afterwards. Not run yet? Then keep the car that way, whether your car sits — Chase Village or Enfield Town. Leave your engine and the ignition off and ring 0333 366 0103; it's generally a drain and a thorough flush, done where the vehicle is in Chase Village. If it has run, stop as soon as it is safe and switch off. Step one remains the same, even though the job is bigger.
Further down: the situations we see, anywhere in Greater London. Pick the one that fits.
AdBlue in a diesel on a Chase Village forecourt
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around Chase Village, then — Shell, Fairways, or somewhere else nearby.
What it means: this is the ideal place to find out. Still inside that tank, with nothing pulled through: that's where the AdBlue sits.
Do this: stay out of the driver's seat, however much the queue wants freeing. Ask the staff to help you roll your car into a parking spot, keep the till receipt or the bottle, and call us from the forecourt. Can't move it beside the petrol pump? Explosion-proof equipment makes a busy forecourt safe, and so we can drain it in place.
Chase Village, at home: AdBlue in your diesel tank
For days the dash had been nagging you. Only by the recycling, the empty bottle in hand, did you look back at the cap you had used at the drive. It takes place on drives just off Hunters Way as regularly as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. Diesel and AdBlue stay apart: the AdBlue drops to the floor of that tank and remains put, no matter how long it waits.
What to do: leave the keys inside the house so nobody moves the car in the morning. Then call. Our technicians drain it on your drive, whether that is in Chase Village or out in Worlds End. Night-time clears beside a house are fine: the pumps are low-noise.
AdBlue in a diesel and already driving in Chase Village?
A short way after filling up, the motor began playing up: roughness, smoke, lost power, warnings on the dash. Possibly it was on Cook's Hole Road, perhaps on the way out towards London, under 15 miles away.
Put simply: the AdBlue has been sucked through the fuel system. Mileage sets how far it goes: filter and lines first, then the injection pump and each injector. Each mile and each restart takes it further.
Next: pick a sensible place, pull in, then switch your motor off. Exit by the first junction — not the services beyond — if you're on the M25, under 3 miles from Chase Village. Don't restart the vehicle to see if it has cleared; it will not have. Call, saying what distance your car went.
A hire or company car with AdBlue in the wrong tank?
It's a vehicle you have had for a week. Unbeknown to you, the AdBlue and diesel inlets sit side by side here — not like your own vehicle, which has none or stores it elsewhere. Any driver, wherever in Greater London, could make the same.
What it means: the same as the situations above, depending on whether it has run, with one more step. The owner often needs to approve any work, under many rental and company agreements.
Your move: hire firm or fleet manager to begin with, us next, because settling it early cuts time. Hanging on for an answer in the car park outside Gordon Hill, or near Enfield Lawn Tennis Club? Keep your car off meanwhile.
Not sure it was AdBlue in your diesel tank, Chase Village?
At times the honest answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. The gates of One Degree Academy in a hurry, say, or someone's driveway over in Enfield.
Put simply: spillage round your filler leaves your motor no harm. A diesel tank with AdBlue in it is another story. You cannot tell which by turning the ignition, and doing so will suck in any AdBlue that is in that tank.
What to do: treat it as if it got in. Don't fire it up. Tell us what you noticed on the phone. A clean tank looked at counts as a happier result than a run one drained.
Chase Village: what each AdBlue drain has in common
No matter the case, one opening applies. Filling station, driveway, Ridgeway's car park or a street beside Our Lady of Walsingham and the Forty English Martyrs Catholic Church — our van comes to the vehicle, and three questions come next: what liquid, which amount, and if it has run. Those replies determine the work, and you get the price by phone, before anybody sets off.
Draining your tank comes next, followed by a full flush — more vital after urea than after petrol, since crystals and corrosion won't clear by themselves, no matter how long it sits. Your filter is flushed, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. If your engine has not run, the majority of jobs take about half an hour once we are there.
Last, our engineers fire it up. Our technicians check it runs correctly on new diesel before we leave. If it's spotted soon, the vehicle very seldom has permanent damage, and the entire job takes place where it is. Nothing is paid upfront, settlement happens on the day, and you receive what your insurer wants: an engineer report plus a VAT invoice. It is worth remembering: many insurers include misfuelling cover, so a quick look at your documents while we travel pays.
About Chase Village
Chase Village is a locality in Greater London, situated on the riverside at an elevation of around 45 metres. Chase Village lies approximately 11 miles from central London and is near other localities such as Worlds End and Crews Hill. Chase Village has a population of around 1575 people and predominantly consists of semi-detached housing. Chase Village is characterized by its residential nature and proximity to the city of London.
Chase Village and Greater London: AdBlue drains across the area
Throughout EN postcodes, the vans serving Chase Village — a small village — work surrounding towns as well, Crews Hill and Forty Hill included. Fastest of all: a EN2 8 postcode for your location.
No moving is needed, be it parked centrally in Chase Village or in a layby heading to Hilly Fields, so leave it put. The van drains it in place. Tricky to pin down? Close to North Enfield Cricket Club or a county line? Checking beats assuming, so ring.
The one-line version
Not run yet: keep the car off then ring. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Chase Village and anywhere across Greater London on 0333 366 0103.