AdBlue in the Diesel Tank in Chetton, and What to Do Next
Has the engine run since the AdBlue was put in? That single point decides nearly everything about what comes next. Not started so far? Then leave the vehicle that way, whether the vehicle is — Chetton or Lower Faintree. Leave your motor and the ignition off then phone 0333 366 0103; it's usually a drain and a thorough flush, done where the car is in Chetton. Already started? Stop once safe, then switch everything off. A larger job, then, yet the identical first move.
Wherever across Shropshire it happened, one of the situations below matches yours.
AdBlue in a diesel on a Chetton forecourt
The cap you opened was the wrong one — and you only notice it while you are stood at the pump, bottle or the nozzle in hand. Anywhere around Chetton, then — the nearest petrol station, Esso, or anywhere else nearby.
What it means: this is the best place to find out. Just your tank holds AdBlue; not one component beyond it has taken it in.
Clearing the petrol pump is no reason to start it — so don't get back in. A few things: a push into a space with the attendants helping, the bottle kept, and a call to us from where you stand. The equipment is explosion-proof and safe on a busy forecourt, so a vehicle that can't be pushed clear gets drained right at the petrol pump.
AdBlue in your diesel tank at home in Chetton
On the dash, a reminder had been lit all week. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. Drives near Beaconhill Lane see it as much as any other street.
Put simply: if the vehicle hasn't moved since, it is nearly equal to finding out at the pump. On the bottom of the tank is exactly where AdBlue stays, since it won't mix with diesel — and a night going by makes no difference.
Next: the keys indoors, and so no one drives your vehicle anywhere at breakfast. After that, ring. In Defford or here in Chetton, the draining is done at your drive. Our pumping kit works quietly enough that it won't wake the street at night.
AdBlue in a diesel and already driving around Chetton?
Filled up, drove away, and soon your engine was turning unevenly, smoking, losing power, or flashing up the dash. Possibly it was on Milfields Way, maybe on the way out towards Wolverhampton, under 25 miles away.
What it means: the system has pulled the AdBlue in. Distance decides how far it gets: filter and pipework to begin with, then the high-pressure pump and every injector. Each mile and each restart takes it further.
Next: find a sensible place, stop, then turn your motor off. Leave by the first junction — not the services beyond — if you're on the M54, under 15 miles from Chetton. Starting it again to test achieves nothing — AdBlue doesn't clear itself. Phone, saying how far the car was driven.
AdBlue in the wrong tank of a hire, lease or company car
You have had this vehicle barely a week. Unknown to you, the AdBlue and diesel fillers are next to each other here — not like your own vehicle, which has no AdBlue or keeps it elsewhere. Throughout Shropshire, nobody is safe from it.
Meaning? Whichever case above applies here — run or not — plus one extra step. Any work on the car frequently requires the owner's go-ahead under rental or company terms.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before we arrive than after. Waiting for an answer in the car park at Telford Central, or near St Giles? Keep your engine off meanwhile.
Chetton: unsure whether it was AdBlue in the diesel tank?
At times the fair answer is "I think so". What cap was taken off, you cannot recall; but the bottle feels lighter than expected, and a whiff of ammonia lingers by your filler. A hurried stop by the gates of Morville CofE (Controlled) Primary School, or a call to a friend in Meadowley: both fits.
The upshot: your motor isn't harmed by some AdBlue splashed on the filler. Inside your diesel tank, however, AdBlue damages it. Turning on the vehicle will not tell you which, and if there is AdBlue in that tank it will draw it in.
Your move: behave as if it did, and never start the engine. Ring and give the details: we would sooner find a clean tank than drain one once the engine has been run.
Chetton: what every AdBlue drain has in common
The work opens the same way, whichever your situation. Our engineers come to your car, whether it is on a forecourt, a driveway, the car park at the pub in the village or a side street near St John the Baptist, and ask three things: what went in, roughly how much, and whether the motor has run. Those replies determine the work, and you hear the quote by phone, before anybody sets off.
Emptying the tank comes next, followed by a full flush — more vital after urea than with petrol, because crystals and corrosion won't go on their own, however long it sits. Fresh diesel is put in once the filter has been flushed or changed, and the car is finally tested. If your engine hasn't run, most jobs take about half an hour once we are there.
The final step is firing it up. Before our technicians head off, it is checked to make sure it runs smoothly on clean diesel. When it's noticed quickly, the vehicle very seldom has permanent damage, and the entire job happens where it is. Payment comes that day, never upfront. For the insurer, there is a VAT invoice plus a report from the engineer. Many insurance policies cover misfuelling, and so check yours as we head over.
About Chetton itself
Chetton is a small village in Shropshire, situated inland at an elevation of 203 metres, with detached housing being the predominant type of accommodation. Chetton lies approximately 16 miles from Wolverhampton and 122 miles from London, placing it in a rural setting with nearby places including Defford, Oldfield, and The Down. Chetton has a population of around 579 residents, who live in a quiet, rural community. Chetton is surrounded by the rolling hills and countryside of the West Midlands region.
Chetton and Shropshire: AdBlue drains across the area
Chetton is a rural village, and the same vans that cover it work the towns near it too, Oldfield and The Down among them, across the WV postcode area. Fastest of all: a WV16 6 postcode to show where you stand.
Parked en route to Criddon Coppice, or bang in the heart of Chetton, the car stays where it is — there's no need to move it anywhere. Where it sits, that is where it is cleared. Tricky to pin down? By St Gregory the Great or a county line? Checking beats guessing, so ring.
The one-line version
Motor not started: phone, and leave it alone. Whichever line fits, Petrol in Diesel takes over from there on 0333 366 0103, throughout Shropshire and within Chetton — after you stop, switch off then phone, if it's run.