What Now? AdBlue in the Diesel Tank in Chillington
One fact counts most once AdBlue is in a diesel tank, and that is if your motor has been started afterwards. Not run so far? Then leave the car that way, wherever your vehicle is — Chillington or Frogmore. Normally this is emptying and properly purging it right there in Chillington — and so leave the key and motor off then ring 0333 366 0103. If it has run, stop as soon as it is safe and switch off. Stage one stays unchanged, even if the work is bigger.
Match what happened to one of the ones below, wherever around Devon you happen to be.
On a Chillington forecourt with AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Whether Texaco, Asda Express or anywhere else in Chillington, the case is identical.
What it means: this is the ideal place to find out. The AdBlue is in the tank and nowhere else. Nothing has pulled it in.
Your move: keep out of the car, however much the pump needs freeing. Three jobs: a push into a bay with the staff helping, the receipt kept, and a ring to us from the forecourt. Stuck by the petrol pump? Explosion-proof kit makes a live forecourt safe, so it can be drained in place.
AdBlue in your diesel tank at home around Chillington
On your dash, a warning had shown all week. A bottle from the shop, tipped in on the driveway — and it's just by the recycling that the cap got your eye. Homes just off A379 get hit as often as anywhere else.
In short: if your car hasn't moved since, it's almost as good as finding out at the pump. On the bottom of your tank sits where AdBlue waits, since it won't blend with diesel — and a night going by changes nothing of the difference.
Keep your keys in the house tonight — or a person might take it away first thing — and phone us. Kernborough or Chillington: wherever your driveway is, that is where it is emptied. Our equipment works quiet enough that it won't wake the neighbours at night.
On the road around Chillington with AdBlue in a diesel
A short way beyond filling up, the motor began misbehaving: roughness, smoke, lost power, warnings on the dash. Somewhere on Tanpits Meadow or on the road to Plymouth — under 25 miles away.
What it means: the system has pulled the AdBlue in. It has been through the filter and the fuel lines and, the further you went, into your high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
Next: pick a sensible place, stop, then switch your engine off. On the M5, under 50 miles from Chillington, that means the next exit, not the services further on. Don't restart the car to see if it has cleared; it will not have. Ring us and say how far you travelled.
Hire, lease or company car with AdBlue in the wrong tank
You have just had this vehicle for days. Unknown to you, the two fillers sit next to each other here — not like your own car, which has none or stores it elsewhere. Across Devon, nobody is safe from it.
Meaning? Whatever case above counts here — run or unrun — and one extra stage. Many hire and company contracts want the owner to approve work on the vehicle.
Sorting it before we arrives is quicker, so phone the rental company or your fleet manager, then us. Keep the vehicle switched off as the answer arrives, whether you're waiting outside Totnes or close to Chillington Village Hall.
Unsure about AdBlue in your diesel tank around Chillington?
Honestly, the best answer may be that you think it did. Lighter, the bottle; a hint of ammonia round your filler; a hazy memory of which cap. Sound familiar? Maybe it happened in a hurry at the school gates at Stokenham Area Primary School, or on a friend's drive in Sherford.
In short: a spill near your filler does the engine unharmed. In your diesel tank, however, AdBlue harms it. If there is AdBlue in the tank, starting your car would suck it in, and it wouldn't tell you which either.
Next: assume it got in, and leave your engine off. Call us and describe what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
Every AdBlue drain in Chillington shares these steps
Each case has the same start to the job. We come to the vehicle, whether it's at a forecourt, a drive, the car park outside Bear & Blacksmith or a side street near Stokenham Parish Hall, and ask three things: what was put in, about how much, and if your engine has been run. Those answers settle the work, and you get the price by phone, before anyone sets off.
A thorough flush comes after the drain. With petrol it is routine; with AdBlue it's essential, because crystals build up and some metals are attacked, and neither washes out unaided. Finally come your filter, cleaned or renewed as needed; clean diesel; and a check of your vehicle. Where your motor hasn't been started, allow about half an hour once we arrive, in most jobs.
Finally, our engineers start it. With fresh diesel in, it runs while our engineers check it is running smoothly, and then we go. Our engineers do the entire job where the vehicle is, and long-term damage is very unusual if it has been spotted soon. Payment is on the day, never upfront. For the insurer, you get a VAT invoice plus a written report from the engineer. Plenty of insurance policies include misfuelling, so look at yours while the van travels.
About Chillington, briefly
Chillington is a coastal village in Devon, situated near the towns of Kernborough and Stokenham, with Frittiscombe also nearby. Chillington sits at a low elevation of around 28 metres, close to the sea and approximately 20 miles from Plymouth. Chillington has a population of around 1074 people, predominantly living in detached houses. Chillington is located in the South West region of England, about 177 miles from London.
AdBlue drains around Chillington and across Devon
Chillington is a coastal village, and the same teams that cover it work the towns around it too, Stokenham and Frittiscombe among them, across the TQ postcode area. Fastest of all: a TQ7 2 postcode to show where you stand.
No moving is needed, be it stopped in the centre of Chillington or in a layby heading to Widewell Plantation, and so keep it where it is. Our engineers drain the car where it stands. If you're somewhere hard to describe, close to St Michael and All Angels' Church or close to a border, ring and ask instead of assuming.
In one line: your situation
Engine not started: ring, and leave it alone. Whichever line applies, Petrol in Diesel handles the rest on 0333 366 0103, throughout Devon and in Chillington — after you stop, switch off and ring, if it's run.