What Now? AdBlue in the Diesel Tank in Church Town
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether your motor has been run since it got in. Out in West Town or right around Church Town, an unrun motor should stay unrun. Normally that means draining and properly flushing it on the spot in Church Town — and so keep your ignition and motor off then ring 0333 366 0103. When the engine has been run, pull in somewhere safe straight away, then switch the vehicle off. The job is bigger, but the first stage is the same.
Anywhere across Somerset it happened, one of the cases below matches yours.
Church Town forecourt: AdBlue in a diesel at the pump
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Be it Backwell Motors, another forecourt nearby or anywhere else in Church Town, the case is identical.
Meaning? Spotting it on the forecourt is as good as it gets. Just your tank holds AdBlue; no component past it has drawn any in.
Your move: keep out of the driver's seat, however much the queue wants clearing. Have the staff to help pushing it to a space, hold on to the receipt, then phone us from there. Draining it right at the petrol pump is fine if it can't be moved, since the equipment is explosion-proof.
AdBlue in the diesel tank at home in Church Town
The warning light had been on for days. Bought a container, tipped it in outside the house, binned the empty — and only then looked at the cap again, after the fact. Right off Church Lane is not different from any other place.
What it means: if you haven't driven since, this is nearly as good as the forecourt. As it is unable to blend, AdBlue drops to the base in that tank and waits. A night standing changes none of that.
Next: stop any early drive by keeping the keys in the house, then phone us. Out in Backwell or here in Church Town, the draining is done on your drive. Our equipment runs quietly enough that it won't wake the street at night.
AdBlue in a diesel and already driving in Church Town?
Rough running, smoke, falling power or a glowing dashboard arrived a short way beyond the fill. Court Close, perhaps, or the way towards Bristol — a trip of under 10 miles.
In short: the AdBlue has been sucked through the fuel system. The high-pressure pump and each injector get it too on a longer run, after the fuel filter and lines have it. Each mile and each restart takes it further.
What to do: pull over where it's safe and switch off. Exit by the first junction — not the services further along — if you are on the M5, under 5 miles from Church Town. It will not have cleared, so there is no sense restarting to check. Phone, saying what distance your vehicle went.
Hire, lease or company car with AdBlue in the wrong tank
You've had the vehicle barely a week. Unbeknown to you, the AdBlue and diesel inlets sit side by side here — not like your own car, which has none or stores it elsewhere. Anyone, anywhere across Somerset, might do it.
Put simply: an extra stage on top of the cases above, which depend on whether it has run. Plenty of rental and company contracts need the owner's approval before repairs.
Next: phone the rental company or your fleet manager first, and then us — sorting it before our arrival is quicker. Hanging on for a reply in the car park outside Nailsea & Backwell, or near St. Andrew's Church? Leave your engine off meanwhile.
AdBlue in your diesel tank? Not sure, around Church Town
Truthfully, the best answer may be that you think so. Too light, the bottle; a hint of ammonia round your filler; no clear recollection of which cap. Look familiar? A hurried stop by the gates of Backwell Church of England Junior School, or a visit to a friend in Chelvey Batch: both fits.
The upshot: your motor isn't harmed by some AdBlue spilled around the outside. Inside the diesel tank, however, AdBlue damages it. You cannot tell which by turning the key, and doing so will draw in any AdBlue that is in that tank.
Do this: act as if it got in, and never start your motor. Call us and explain what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
Each AdBlue drain around Church Town shares these steps
No matter the situation, one opening applies. Three questions are asked when we reach your car — on a filling station, a driveway, a street by Coles Upper or the car park at The George: the fluid, the quantity, and whether the motor has run. Those replies settle this work, and you hear the price by phone, before anybody heads out.
A thorough flush follows the drain. With petrol it is routine; with AdBlue it is crucial, since deposits form and certain metals are attacked, and neither washes away unaided. Last come the filter, flushed or renewed as needed; fresh diesel; and a check of your car. If your engine has not run, the majority of jobs take about half an hour once we are there.
Starting the car comes at the end. Before our engineers go, it is tested to make sure it runs smoothly on clean diesel. Long-term damage is very unusual when it's spotted quickly, and the whole job is done where your car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. It is worth remembering: many insurers offer misfuelling cover, and so a quick look at your documents while you wait pays.
About Church Town, briefly
Church Town is a suburban area located inland in Somerset, with an elevation of 69 metres, and is situated approximately 6.3 miles from Bristol. Church Town has a population of around 975 residents and is characterised by predominantly detached housing. Church Town is also near to other local places such as Backwell, Farleigh, and Backwell Green. Church Town is connected to the wider region, with London being around 112.2 miles away.
AdBlue drains around Church Town, and across Somerset too
Farleigh and Backwell Green have the same teams as Church Town, a residential suburb, along with other towns throughout BS postcodes. A postcode starting BS48 3 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to Cherry Wood or in a car park in the middle of Church Town, it doesn't need to move. Draining is done right there. Assuming doesn't help beside Jubilee Stone, on a border or anywhere awkward to describe; ring and check.
Your scenario, summed up
Motor not started: phone, leaving it switched off. Run by now? Pull over, turn off, phone. Petrol in Diesel handles the remainder whichever case, across Church Town and Somerset, on 0333 366 0103.