AdBlue in the Diesel Tank in Clay Hill: What Now?
Has your motor run since the AdBlue went in? That one question settles nearly everything about what comes next. Not run yet? Then leave it that way, whether your vehicle is — Clay Hill or Upper Eastville. Leave your motor and your ignition off and phone 0333 366 0103; it's usually a drain and a thorough flush, done where the vehicle is around Clay Hill. When the motor has run, stop safely straight away, then turn it off. The job is bigger, but the first stage is the same.
Anywhere across Bristol it happened, one of the situations below fits yours.
At the petrol pump around Clay Hill: AdBlue in a diesel
Imagine it: stood by the pump, gripping the nozzle, you realise the cap you took off was not the right one. Whether Texaco, Valero or anywhere else around Clay Hill, the case is identical.
The upshot: of all places to find out, the forecourt is the best. The AdBlue is in that tank and nowhere else. Nothing has sucked it in.
Clearing the pump is no reason to run it — and so do not get back in. Phone us from the forecourt after your vehicle sits in a bay — the attendants will lend a hand to push it — then keep the bottle. Emptying it there at the petrol pump is possible if it can't be shifted, since the equipment is explosion-proof.
At home in Clay Hill with AdBlue in the diesel tank
For days the dash had been nagging you. Picked up a container, poured it in at home, recycled the empty — and only then checked the cap a second time, after the fact. Drives close to Deep Pit Road see it as much as any other street.
What it means: if you haven't driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Next: stop any early move by putting your keys indoors, then phone us. Our technicians drain the vehicle on your driveway, whether that's in Clay Hill or out in Rose Green. Night-time clears outside a house are no problem: the pumps are quiet.
On the road in Clay Hill with AdBlue in a diesel
Topped up, pulled away, and soon your engine was running roughly, smoking, losing power, or lighting up your dash. It might have been heading for Bristol, under 3 miles away, or just down Rose Green Road.
Meaning? Your pump has taken the AdBlue in. It has been through the filter and the lines and, the further you went, into the high-pressure pump and the injectors. Each mile and each restart takes it further.
Your move: pull up anywhere sensible, then turn the engine off. Service stations further along can wait: from the M32, under a mile out of Clay Hill, take the first junction. No test starts: clearing isn't something AdBlue will do. Roughly how far had it gone? Say so when you call.
AdBlue in the wrong tank: hire, lease and company cars
A week ago, it was unknown to you. On your own vehicle, AdBlue is absent or elsewhere. On this one, the cap is right by your diesel cap — news to you. Anywhere you are across Bristol, every motorist could slip up.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Work on the vehicle frequently requires the owner's go-ahead under hire or fleet agreements.
Next: ring the rental company or your fleet manager first, and then us — sorting it before we arrive is quicker. Leave the car off while the reply comes, even if you are waiting at Stapleton Road or close to Absolutely Karting.
Unsure about AdBlue in the diesel tank around Clay Hill?
"I think so" is sometimes the most honest answer there is. The bottle is lighter than it should be, there is a faint smell of ammonia around your filler, and you cannot remember which cap you took off. A rushed top-up by the gates of Summerhill Academy, or a call to a friend in Ridgeway: both fits.
The point: your motor is not harmed by some AdBlue spilled on the outside. AdBlue inside the diesel tank does. Firing up the vehicle cannot tell you which, and if there is AdBlue in that tank it would draw it in.
Take it that it went in, and never turn your engine. Checking a tank that turns out clean beats draining one after it has been run — so phone and tell us what you noticed.
Clay Hill: what each AdBlue drain has in common
Each case has the same opening to the work. Anywhere the vehicle is — Wackum Inn's car park, a road beside Crofts End Church, a driveway, a forecourt — our van arrives and we ask for the fluid, the amount, and whether your engine has turned over. Answers set the work; the quote follows by phone while no one has left yet.
A thorough flush follows the drain. With petrol it is routine; with AdBlue it is crucial, since crystals form and certain metals corrode, and none of it rinses out unaided. Finally are the fuel filter, flushed or replaced as needed; clean diesel; and a check of your car. Not started? Then roughly half an hour once we are there is most jobs.
Our technicians start the engine at the end. Our test that it runs properly on clean diesel comes before we go. Our engineers do the whole job where the car is, and permanent damage is very unusual when it has been spotted early. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Many insurance policies include misfuelling, so look at yours while the van travels.
About Clay Hill
Clay Hill is a suburban area located near the lakeside in Bristol, with an elevation of around 65 metres. Clay Hill sits close to the city centre, approximately 2.7 miles from Bristol, and is surrounded by nearby places such as Rose Green and Crofts End. Clay Hill is characterised by its predominantly terraced housing stock, reflecting the area's history of residential development. Clay Hill is home to a population of around 8022 people, according to recent estimates.
AdBlue drains around Clay Hill and across Bristol
As a residential suburb, Clay Hill shares its vans with the nearby towns — Crofts End, Clay Bottom — right across BS postcodes. Telling us a BS5 7 postcode pins you quickest of all.
Central Clay Hill or a lay-by near Bristol West Indian Cricket Club: wherever it is, the vehicle doesn't need to shift at all for this drain. Draining is done on the spot. If you are somewhere hard to describe, near Speedwell Chapel or close to a border, ring and ask instead of guessing.
In one line: your scenario
Motor not started: phone, leaving it alone. Started by now? Stop, switch off, phone. Petrol in Diesel takes over the rest whichever case, in Clay Hill and Bristol, on 0333 366 0103.