What Now? AdBlue in the Diesel Tank in Costessey Park
Has the motor turned over since the AdBlue went in? That single question decides nearly everything else from here. Anywhere the car stands — Taverham, Costessey Park — never run an engine that hasn't run yet. Leave the engine and the ignition off and call 0333 366 0103; it is normally a drain and a thorough flush, done where the car is around Costessey Park. Already started? Pull over once safe, then turn everything off. Stage one stays unchanged, even though the job grows.
Below: the cases our engineers meet, anywhere around Norfolk. Pick the one that fits.
On a Costessey Park forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it while you are stood at the pump, bottle or nozzle in hand. Anywhere in Costessey Park, then — Sainsbury's, Total, or somewhere else nearby.
Put simply: there is no better spot to be to discover it. The AdBlue is inside that tank and nowhere else. Nothing has pulled it in.
Clearing the petrol pump is no excuse to start it — and so do not get back in. Phone us from the forecourt after your vehicle is in a space — the staff will help roll it — then save the receipt. Our equipment is explosion-proof and fine on a live forecourt, and so a car that can't be pushed away gets cleared right at the pump.
At home around Costessey Park with AdBlue in your diesel tank
For days the dash had been nagging you. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Homes just off Parklands are caught out as often as anywhere else.
The upshot: zero miles since makes this nearly as good to spotting it at the pump. Diesel and AdBlue keep apart: the AdBlue settles to the floor of the tank and remains there, however long it waits.
What to do: leave your keys inside the house so nobody moves your car in the morning. Then call. Your driveway is where it gets emptied, be it in Costessey Park or Costessey. The pumps are quiet enough to use outside a house at night.
On the road around Costessey Park with AdBlue in a diesel
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Anywhere along West End or else on the road to Norwich — under 5 miles away.
What it means: the system has sucked the AdBlue in. It has been through the filter and the lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. Every restart, like each mile, carries it deeper.
What to do: pull over where it's safe then switch off. Services further along are too far: from the M11, over 50 miles out of Costessey Park, take the first junction. Do not restart the car to see if it has cleared; it will not have. Let us know the distance driven as you call.
A hire or company car with AdBlue in the wrong tank?
Seven days ago, the car was new to you. Your own vehicle either has no AdBlue or keeps it somewhere different, so no one warned you the AdBlue cap was just next to your diesel. Wherever you are in Norfolk, every motorist can be caught.
The point: just as above, split by whether it ran, only with one added step. Plenty of rental and fleet contracts need the owner's sign-off before repairs.
Settling it before the van arrives is faster, so phone the hire company or your fleet manager, and then us. Stuck by The Costessey Centre or at Norwich until someone answers, the car remains turned off the whole time.
AdBlue in the diesel tank? Not sure, in Costessey Park
"I think so" is sometimes the most honest as it gets. Lighter, that bottle; a trace of ammonia round the filler; no clear memory of the cap. Sound familiar? The gates of St Augustine's Catholic Primary School, Costessey in a hurry, perhaps, or someone's driveway out in Drayton.
In short: spillage round the filler leaves your motor no harm. The diesel tank with AdBlue in it is a different story. Any AdBlue in the tank would be drawn in by firing up your car, and the start wouldn't settle which it is in any case.
Next: act as though it went in, and keep the engine off. Describe what you noticed on the phone. A clear tank looked at is a better outcome than a run one emptied.
The common ground in each Costessey Park AdBlue drain
Whatever the case, a single start applies. Three things are asked when our engineers reach your car — at a filling station, a drive, a street beside West End Cue Club or the car park at The Harte of Costessey: the fluid, the quantity, and whether the motor has run. Replies shape the work; the quote comes by phone whilst nobody has left yet.
Emptying your tank comes next, followed by a careful flush — more vital with urea than with petrol, since crystals and corrosion won't clear by themselves, however long you wait. Last are your filter, cleaned or renewed if necessary; clean diesel; and a test of the car. If the engine hasn't run, most jobs take about half an hour once we're there.
The final step is firing it up. Our check that it runs smoothly on new diesel comes before we leave. Permanent damage is very unusual if it's caught quickly, and the entire job is done where your car is. Payment is on the day, never in advance. For your insurer, you get a VAT invoice plus a report from the engineer. Worth remembering: many insurers include misfuelling cover, so a check of your documents as you wait pays.
About Costessey Park and where it is
Costessey Park is a locality situated on the River Wensum in Norfolk, with a mix of detached housing and open spaces. Costessey Park lies close to the city of Norwich, which is approximately 4.4 miles away, and is part of the wider area that includes nearby places such as Costessey and New Costessey. Costessey Park has a relatively low elevation of around 16 metres above sea level, typical of the riverside setting in this part of Eastern England.
AdBlue drains round Costessey Park and across Norfolk
Queens Hills and New Costessey have the identical vans as Costessey Park, a small village, plus other places over NR postcodes. The whereabouts comes clearest from a postcode that starts NR8 5.
Whether your car is on a lay-by on the way to Costessey Park Golf Course or in a car park in the middle of Costessey Park, it does not need to shift. The van empties it where it stands. Guessing won't help beside Our Lady and Saint Walstan, close to a border or anywhere awkward to describe; ring and check.
Your scenario, summed up
Motor not started: phone, leaving it switched off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Costessey Park and anywhere around Norfolk on 0333 366 0103.