AdBlue in the Diesel Tank in Cranborne: What Now?
All of that turns on one detail: if the motor has started since the AdBlue was added — more than anything else. Not run so far? Then keep the car like that, whether your vehicle sits — Cranborne or Wimborne St Giles. Normally that means draining and thoroughly purging it on the spot in Cranborne — and so keep the key and engine off then call 0333 366 0103. If it's run, stop as soon as it is safe then switch off. Step one remains unchanged, even though the job grows.
Match what happened to one of the ones below, wherever in Dorset you happen to be.
At the petrol pump in Cranborne: AdBlue in a diesel
Imagine it: standing by the pump, holding the bottle, you spot the cap you opened wasn't the right one. Somewhere in Cranborne, then — Morrisons, Shell Verwood, or anywhere else close by.
In short: no better spot exists to discover it. Still in the tank, and nothing pulled through: that's where the AdBlue is.
Your move: keep out of the driver's seat, even if the queue wants freeing. Three things: a push into a space with the attendants helping, the bottle saved, and a ring to us from where you stand. If it cannot be shifted, it can be emptied at the pump: the equipment is explosion-proof and fine on a working forecourt.
At home around Cranborne with AdBlue in the diesel tank
On the dash, a warning had been lit for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Driveways near Wimborne Street get it as much as any other street.
Meaning? Provided the vehicle hasn't moved since, it's close to the forecourt case. As it is reluctant to mix, AdBlue drops low in the tank and waits. A night parked changes none of that.
Keep the keys in the house overnight — or a person may drive it away at breakfast — and call us. Your driveway is where it is drained, whether around Cranborne or Boveridge. Our pumping kit runs quiet enough not to disturb the neighbours at night.
Drove off with AdBlue in a diesel around Cranborne?
Filled up, pulled away, and soon your motor was turning unevenly, blowing smoke, down on power, or flashing up your dash. Maybe it was on The Square, perhaps on the way out towards Salisbury, under 15 miles away.
Put simply: the AdBlue has been pulled into the system. It has been through your filter and the lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. It goes further with every extra mile driven and every restart.
Your move: pull up anywhere sensible, then turn your motor off. Exit by the first junction — not the services further along — if you are on the M27, under 15 miles from Cranborne. Restarting it to test achieves nothing — AdBlue doesn't clear on its own. Tell us hear the distance covered when you call.
AdBlue in the wrong tank of a hire, lease or company car
It's a vehicle you have had for a week. Unknown to you, the two inlets sit next to each other here — unlike your own car, which has none or keeps it elsewhere. Throughout Dorset, nobody is immune.
Meaning? Whichever applies above applies here — run or not — and one further stage. The owner often has to approve the work, under plenty of hire and fleet agreements.
Next: ring the rental company or your fleet manager first, and then us — settling it before our arrival is quicker. Waiting for an answer in the car park outside Salisbury, or near War Memorial? Keep the car off throughout.
Not sure it was AdBlue in your diesel tank, Cranborne?
"I think so" is often the most honest answer there is. Lighter, the bottle; a trace of ammonia round the filler; a hazy recollection of the cap. Look familiar? Maybe it happened in a hurry at the school gates at Cranborne Church of England First School, or on a friend's drive in Crendell.
Put simply: a spill near your filler does your motor unharmed. The diesel tank with AdBlue inside is a different matter. Any AdBlue in the tank will be pulled in by firing up the vehicle, and the start would not settle which it is in any case.
Assume it went in, and never turn the engine. Tell us what you noticed on the phone. A clean tank looked at counts as a happier outcome than a run one drained.
The common ground in every Cranborne AdBlue drain
No matter the case, one opening is used. Three questions are asked once we reach your car — on a forecourt, a driveway, a street beside Cecil Memorial Hall or the car park outside Sheaf of Arrows: the fluid, the amount, and whether the motor has been started. Your price is given over the phone, before a van leaves, and those replies set the work.
A thorough flush comes after this drain. With petrol it's routine; with AdBlue it is crucial, because deposits build up and certain metals are attacked, and neither rinses away unaided. Finally are your filter, cleaned or replaced if necessary; clean diesel; and a test of your vehicle. Not started? Then roughly half an hour on site is most jobs.
Finally, we fire it up. With clean diesel in, it runs while we check it is running properly, and then we go. Lasting damage is very rare when it's spotted soon, and the whole job is done where the car is. Payment comes on the day, never in advance. For the insurer, there is a VAT invoice plus a written report from the engineer. Many policies include misfuelling, so look at yours as we head over.
About Cranborne, briefly
Cranborne is a village situated in the valley of the River Allen in Dorset, with a mix of semi-detached housing and other types of homes. Cranborne sits at an elevation of 48 metres, near the villages of Boveridge and Edmondsham. Cranborne is located close to the city of Salisbury, which is 11.8 miles away, and is part of the wider rural landscape of the South West region. Cranborne has a population of around 579 people, living in a variety of housing types, predominantly semi-detached homes.
AdBlue drains around Cranborne and across Dorset
Being a village, Cranborne shares its vans with the nearby places — Lower Holwell, Edmondsham — right across BH postcodes. A postcode starting BH21 5 is the quickest way to tell us where you are.
Parked heading to Mick Loader Memorial recreation ground, or right in the centre of Cranborne, the car remains where it is — there's no need to shift it anywhere. The drain is done right there. Awkward to pin down? Close to St Mary & St Bartholomew or a border? Asking beats guessing, and so phone.
Your scenario, in one line
Where it has not started, phone and leave it that way. Run already: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the remainder, in Cranborne or wherever across Dorset.