Crapstone: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank depends on one thing more than any other: if your motor has been run since it was put in. Out in Chub Tor or right around Crapstone, an unstarted motor should stay unrun. Call 0333 366 0103 with your key and engine still off. In Crapstone, such a case is typically drained and flushed on the spot. Stop the minute it is safe then turn off, if it has already run. It is a larger job, yet stage one doesn't change.
Further down: the cases our technicians see, anywhere across Devon. Choose the one that fits.
At the pump in Crapstone: AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it while you are standing at the petrol pump, bottle or the nozzle in your hand. Maybe you're at the Texaco, possibly at the Morrisons, perhaps somewhere else around Crapstone.
Meaning? Finding out here is the best it can be. The AdBlue is in your tank and nowhere else. Nothing has sucked it in.
What to do: don't get back in and fire it up to clear the petrol pump. A few jobs: a push into a space with the attendants assisting, the bottle saved, and a call to us from the forecourt. If it cannot be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
AdBlue in the diesel tank at home in Crapstone
On the dash, a warning had shown for days. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Drives near The Glade see it as much as any other street.
Put simply: if the vehicle has not moved since, it is nearly as good as finding out at the forecourt. Being unable to blend, AdBlue settles to the base in the tank and stays. One night parked changes none of that.
Put the keys in the house overnight — otherwise a person might take it away first thing — then call us. Axtown or Crapstone: wherever your drive is, that's where it is emptied. The pumps are quiet enough to use outside a house after dark.
Set off with AdBlue in a diesel around Crapstone?
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Somewhere on Stoke Hill Lane or on the road towards Plymouth — under 10 miles away.
What it means: your fuel system has drawn the AdBlue in. Past the filter, along the lines, and — the more the distance — on into the injection pump and every injector. More driving, more starts: further it goes.
Pull in somewhere safe — that's the first step — then switch it off. Leave by the first junction — not the services further along — if you're on the M5, under 50 miles from Crapstone. No trial restarts: clearing itself isn't something AdBlue will do. Call, and say what distance your car went.
AdBlue in the wrong tank: hire, lease and company vehicles
It is a car you have had for a week. The AdBlue filler is right beside the diesel one, which you did not know, because your own motor either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere around Devon.
Put simply: one extra step on top of the cases above, and those turn on whether it's run. The owner often has to sign off the work, under plenty of rental and company contracts.
Your move: hire firm or your fleet manager to begin with, us second, because settling it early saves time. Stuck near Bellman Hangar or outside Bere Alston until someone replies, your vehicle stays turned off throughout.
Crapstone: unsure whether it was AdBlue in your diesel tank?
At times, "I think so" is all anyone can honestly say. Too light, that bottle; a trace of ammonia round your filler; no clear recollection of which cap. Sound familiar? Perhaps it happened in a hurry at the school gates at St Andrew's Church of England Academy, or on a friend's drive in Yelverton.
What it means: a little spilled about your filler does no damage to the motor. Inside the diesel tank, however, AdBlue damages it. Turning on the car cannot tell you which, and if there is AdBlue in the tank it will suck it in.
Take it that it went in, and never start the key. Checking a tank that proves free of AdBlue beats emptying one after it's been run — so ring then describe to us what you saw.
Every AdBlue drain in Crapstone shares these steps
The work begins identically, whatever your case. Three questions are asked when our technicians reach the car — at a forecourt, a driveway, a road beside Battle Headquarters or the car park at Drake Manor Inn: the liquid, the quantity, and if the motor has run. The price is given on the call, before a van leaves, and the answers set the job.
AdBlue forms crystals and is corrosive to some metals used in fuel systems, so it won't rinse out unaided; that's why the flush, after this drain, counts much more here than with petrol. Then is your filter — flushed, or replaced where necessary — followed by fresh diesel, and a test of the vehicle. Never started? In that case about half an hour once we are there covers most jobs.
Lastly, our technicians start the engine. With fresh diesel in, it runs while our engineers make sure it is running correctly, and then we leave. If it's spotted early, the car very rarely has permanent damage, and the whole job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance while we're en route: cover for misfuelling is built into many policies.
About Crapstone
Crapstone is a village situated on the River Tavy in Devon, with a mix of rural and residential areas at an elevation of around 181 metres. Crapstone lies near several smaller settlements, including Axtown and Buckland Monachorum, and is approximately 8 miles from Plymouth. Crapstone has a population of around 646 people, predominantly living in detached homes. Crapstone is located in the South West region, about 187 miles from London.
AdBlue drains about Crapstone and across Devon
Over PL postcodes, the teams serving Crapstone — a village — reach surrounding places as well, Harrowbeer and Buckland Monachorum included. A postcode starting PL20 7 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to South Plantation or in a car park in the middle of Crapstone, it does not need to shift. Wherever it sits, that is where it gets drained. If you are somewhere hard to describe, near Squadron Office or close to a border, ring and ask instead of guessing.
Your situation, in one line
Engine never started: phone, leaving it alone. Whichever line applies, Petrol in Diesel takes over the rest on 0333 366 0103, across Devon and in Crapstone — once you pull over, turn off then phone, if it has run.