AdBlue in the Diesel Tank in Crickhowell, and What to Do Next
Everything turns on one fact: if the motor has been run after the AdBlue went in — far more than anything else. If it hasn't, keep it that way, whether your car is around Crickhowell itself or out in Dardy. Ring 0333 366 0103 with the ignition and engine still off. In Crickhowell, that is typically emptied and cleaned where it stands. If it's run, stop as soon as it is safe and switch off. The job is bigger, but the first step is the same.
Below: the cases our engineers meet, wherever in Powys. Choose the one that fits.
At the pump in Crickhowell: AdBlue in a diesel
Only now, nozzle still in hand, you realise that the cap you took off was the wrong one, there at the petrol pump. Maybe you're at the Asda Express, possibly at the Gulf, possibly somewhere else in Crickhowell.
Put simply: no better spot to be to discover it. Still in the tank, and nothing pulled through: that's where the AdBlue is.
Next: resist the temptation to start it only to move away from the petrol pump. Ask the attendants to help you push your car into a parking spot, keep the till receipt or the bottle, and phone us from the forecourt. Can't move it beside the pump? Our explosion-proof equipment makes a busy forecourt sensible, and so we can drain it where it is.
AdBlue in the diesel tank on a Crickhowell drive?
For days the dash had been nagging you. A bottle from the garage, tipped in at the drive — and it's only at the recycling that the cap got your eye. Driveways close to High Street get it as much as anywhere.
Meaning? As long as your vehicle hasn't been driven since, it's close to the forecourt case. Diesel and AdBlue stay apart: the AdBlue drops to the base of that tank and remains put, no matter how long the night.
Next: stop an early move by keeping your keys indoors, then ring us. Out in Legar or here around Crickhowell, the draining is done on your driveway. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving around Crickhowell?
Filled up, drove away, and soon the motor was running unevenly, smoking, losing power, or lighting up the dash. Maybe driving to Newport, under 25 miles away, or just along Standard Street.
Put simply: the AdBlue has been pulled through the system. The injection pump and each injector see it as well on a longer trip, once the filter and pipework have it. More driving, more restarts: deeper it goes.
Stop somewhere safe — that's the first job — then switch it off. On the M4, under 25 miles from Crickhowell, that means the next junction, not the services further on. It won't have cleared, so there is no point restarting to check. Call, saying what distance your car was driven.
AdBlue in the wrong tank of a hire, lease or company car
It's a car you have had for a week. The AdBlue filler is right next to the diesel one, which you didn't know, since your own motor either has no AdBlue or keeps it somewhere else. Throughout Powys, nobody is safe from it.
Meaning? Whichever applies above counts here — run or not — plus one further step. Any work on your car often requires the owner's go-ahead under rental or fleet terms.
Your move: rental firm or your fleet manager to begin with, us second, since sorting it beforehand cuts time. If you're stranded in the car park at Ebbw Vale Town, or by Memorial Fountain, whilst you wait for an answer, leave your car off.
Not sure it was AdBlue in your diesel tank, Crickhowell?
Honestly, the best answer may be that you think it did. A faint ammonia-like smell hangs around the filler, the bottle feels too light, and the cap you took off is hard to recall. Perhaps it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Llangattock.
In short: spillage round your filler leaves your engine unharmed. Inside your diesel tank, however, AdBlue harms it. If there is AdBlue in that tank, turning on the vehicle will suck it in, and it would not tell you which either.
Do this: act as though it got in, and never start your motor. Inspecting a tank that turns out clean is better than emptying one once it's been run — so ring then describe to us what you saw.
The common ground in every Crickhowell AdBlue drain
Each situation has the same opening to the job. Forecourt, drive, Treebeards Bar's car park or a road beside The Corn Exchange — the van reaches the car, and three questions come next: which fluid, which amount, and whether it has run. Your price is given on the call, ahead of anyone setting off, and those replies shape the job.
AdBlue crystallises and eats at certain metals used in fuel systems, so it won't rinse out unaided; that's why a full flush, after the drain, matters much more with AdBlue than with petrol. Last come the fuel filter, cleaned or replaced if necessary; fresh diesel; and a check of the vehicle. Not started? Then about half an hour once we are there covers most jobs.
Firing it up comes at the end. Our check that it runs smoothly on fresh diesel comes before our technicians go. Our technicians do the entire job where the car is, and long-term damage is very unusual if it has been noticed early. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance while we arrive: misfuelling cover is built into many policies.
About Crickhowell and where it is
Crickhowell is a small town situated on the River Usk in Powys, Wales, with a population of around 3054 people. Crickhowell sits at an elevation of 89 metres, surrounded by rolling hills and picturesque countryside, and is located near the villages of Legar, Ffynnonau, and Danygrug. Crickhowell has a high proportion of detached housing and is close to the city of Newport, which is 19.7 miles away. Crickhowell is also within commuting distance of major cities, with London being 131.2 miles away.
Crickhowell and Powys: AdBlue drains across the area
Over NP postcodes, the vans serving Crickhowell — a riverside town — work surrounding towns too, Ffynnonau and Danygrug included. Your whereabouts is quickest from a postcode that starts NP8 1.
Whether your car is on a lay-by on the way to Coed Cefn or in a car park in the middle of Crickhowell, it does not need to move. Where it stands, that's where it gets emptied. Phone and check instead of guessing if you're close to Webbs of Crickhowell, near a border, or somewhere awkward to pin down.
The one-line version
Not run yet: keep it off and ring. Run by now: pull over, power down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, within Crickhowell or wherever in Powys.