What Now? AdBlue in the Diesel Tank in Cross Hands
Has the engine run since the AdBlue went in? This one question decides nearly everything about what comes next. Anywhere the vehicle stands — Gors-goch, Cross Hands — never start a motor that hasn't run yet. Leave your engine and the ignition off and ring 0333 366 0103; it's usually a drain and a thorough flush, done where your car is in Cross Hands. Where your engine has been run, pull in safely straight away, then switch the vehicle off. It is a larger job, yet stage one doesn't change.
Below: the cases our technicians see, anywhere across Carmarthenshire. Pick yours.
AdBlue in a diesel on a Cross Hands forecourt
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Be it Esso, Texaco or anywhere else around Cross Hands, the case is the same.
What it means: this is the best place to find out. Nothing has pulled it in, and so the AdBlue sits just in the tank.
Your move: stay out of the car, even if the pump wants clearing. Three things: a push into a space with the attendants helping, the bottle saved, and a ring to us from where you stand. Our equipment is explosion-proof and safe on a live forecourt, so a vehicle that can't be pushed away is emptied right at the pump.
AdBlue in your diesel tank at home around Cross Hands
For days the dashboard had been nagging you. Picked up a bottle, tipped it in at home, recycled the empty — and at that point looked at the cap again, too late. Houses just off Llandeilo Road get caught out as much as everywhere else.
Meaning? Provided the vehicle has not been driven since, it's close to the forecourt case. As it is unable to mix, AdBlue settles to the base inside your tank and waits. One night parked changes nothing.
Next: stop an early-morning drive by keeping your keys in the house, then ring us. We drain the car on your driveway, whether that is in Cross Hands or out in Cwm-y-glo. The pumps are quiet enough to use outside a house after dark.
On the road in Cross Hands with AdBlue in a diesel
Lumpy running, smoke, falling power or a lit dashboard arrived a mile or two beyond the fill. It might have been driving to Swansea, under 15 miles away, or just down Pontardulais Road.
The point: your system has drawn AdBlue in already. Through your filter, through the pipework, and — the further the mileage — deeper into the injection pump and each injector. Each mile and each restart takes it further.
Do this: stop anywhere sensible, then turn your engine off. Cross Hands lies under 5 miles from the M4; there, come off at the first junction instead of pressing on for the services. No test starts: clearing is not something AdBlue does. Roughly what distance did it go? Tell us when you call.
AdBlue in the wrong tank: hire, lease and company vehicles
You have had the vehicle barely a week. Your own car either has no AdBlue or puts it elsewhere, so nothing warned you the AdBlue inlet sits just next to the diesel. Anywhere you happen to be around Carmarthenshire, any motorist can slip up.
Meaning? Whichever applies above applies too — run or unrun — and one further stage. Plenty of hire and company agreements want the owner to approve work on the car.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before our engineers arrive than after. Stranded by War Memorial Garden or outside Ammanford until someone answers, your car remains turned off throughout.
Unsure about AdBlue in your diesel tank around Cross Hands?
"I think so" is often as honest answer there is. Which cap came off, you cannot recall; but the bottle weighs less than expected, and a whiff of ammonia hangs by the filler. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Morfa.
The upshot: your motor is not harmed by a little AdBlue spilled around the outside. AdBlue inside the diesel tank does. If there is AdBlue in that tank, starting the vehicle will draw it in, and it wouldn't tell you which either.
What to do: treat it as if it got in. Don't start it. Ring and give what you saw: we'd sooner find a tank free of AdBlue than empty one after your motor has been run.
What every AdBlue drain in Cross Hands has in common
Each case has the same opening to the job. Our technicians come to your car, whether it is on a forecourt, a drive, the car park outside The Phoenix or a side street close to Cross Hands Public Hall & Cinema, and ask three things: what was put in, about how much, and whether the motor has been run. Those replies determine this work, and you hear our quote on the phone, before anyone sets off.
Emptying that tank comes next, then a full flush — more important after urea than with petrol, since crystals and corrosion won't clear by themselves, no matter how long it sits. Finally come your filter, flushed or renewed if necessary; clean diesel; and a check of your car. Where the motor has not run, expect about half an hour on site, for most jobs.
Our technicians fire it up at the end. With fresh diesel in, it runs while our technicians check it is running properly, and then we head off. Lasting damage is very uncommon if it's noticed early, and the entire job is done where your car is. Paying comes that day, never upfront. For your insurer, you get a VAT invoice and a written report from the engineer. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours while we are on the way.
About Cross Hands and where it is
Cross Hands is a village in Carmarthenshire, situated on the banks of a river at an elevation of around 142 metres. Cross Hands lies near several smaller communities, including Cwm-y-glo, Cefneithin, and Gorslas, and is approximately 13 miles from Swansea. Cross Hands has a population of around 1102 people, predominantly living in semi-detached housing. Cross Hands is located in a rural area, with easy access to nearby towns and cities.
Cross Hands and Carmarthenshire: AdBlue drains across the area
Over SA postcodes, the vans covering Cross Hands — a village — work surrounding places as well, Cefneithin and Gorslas included. Giving us a SA14 6 postcode finds you quickest of all.
Central Cross Hands or a layby towards War Memorial Garden: either way it is, your car never needs to move an inch for us. Where it sits, that is where it gets drained. Assuming won't help near Tabor, on a border or somewhere awkward to describe; phone and ask.
Your situation, in one line
Not run yet: keep it off and ring. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there around Cross Hands and anywhere around Carmarthenshire on 0333 366 0103.