Crosshouse: AdBlue in the Diesel Tank? Find Your Situation
One thing matters most once AdBlue is in a diesel tank, and it is if the motor has been started since. Out in Woolston or right in Crosshouse, an unrun engine must stay unrun. Call 0333 366 0103 with your key and motor still off. Across Crosshouse, such a case is generally emptied and cleaned where it stands. Already run? Stop once you safely can, then turn it off. A bigger job, yes, but the identical opening step.
Find the scenario below that matches yours, wherever across Hampshire it happened.
AdBlue in a diesel on a Crosshouse forecourt
The cap you opened was the wrong one — and you just spot it while you're standing at the pump, bottle or the nozzle in hand. It might be the Texaco, or the Esso, or another station around Crosshouse.
Put simply: there is no better place to be to discover it. Still inside your tank, with nothing drawn onwards: that's where the AdBlue is.
Your move: keep out of the driver's seat, even if the queue wants clearing. Ring us from the forecourt once your car is in a bay — the staff will lend a hand to push it — then save the bottle. Stuck beside the pump? Our explosion-proof equipment makes a busy forecourt sensible, and so it can be drained in place.
At home in Crosshouse with AdBlue in the diesel tank
For days the dash had been nagging you. A bottle from the garage, emptied in on the driveway — and it was only at the recycling that the cap caught a second look. Right off Elm Terrace is no different from any other place.
In short: if your vehicle has not moved since, it's nearly as good as spotting it at the pump. On the floor of the tank sits where AdBlue stays, since it won't mix with diesel — and a night going by changes no difference.
Keep your keys in the house tonight — or someone may drive it off at breakfast — then phone us. Chapel or Crosshouse: wherever your driveway is, that is where it gets emptied. The pumps are quiet enough to use outside a house at night.
On the road in Crosshouse with AdBlue in a diesel
Filled up, drove away, and before long the motor was running unevenly, blowing smoke, losing power, or lighting up your dash. Ryde Terrace, perhaps, or the route to Southampton — a trip of under a mile.
The upshot: your system has drawn AdBlue through by now. It has been through your filter and the fuel lines and, the further you went, into the high-pressure pump and your injectors. Each mile and each restart takes it further.
Pull in somewhere safe — that's the next job — then turn it off. Crosshouse lies under 5 miles from the M27; there, pull off at the next junction instead of pressing on for the services. No test starts: clearing itself isn't something AdBlue does. Phone, and say how far the car was driven.
AdBlue in the wrong tank: hire, lease and company cars
It's a vehicle you have had for a week. The AdBlue filler sits right alongside the diesel one, which you did not know, because your own motor either has no AdBlue or keeps it somewhere else. Throughout Hampshire, no one is immune.
In short: an extra step on top of the situations above, which depend on whether it's run. The owner frequently needs to approve the work, under many hire and fleet contracts.
Sorting it before we turn up is faster, and so phone the hire company or your fleet manager, then us. If you are stranded in the car park at Woolston, or by Calshot Spit Lightship, whilst you wait for an answer, leave the vehicle off.
AdBlue in your diesel tank? Not sure, around Crosshouse
Occasionally the fair answer is "I think so". The bottle is lighter than it should be, there's a faint smell of ammonia round the filler, and you can't remember which cap you took off. Maybe at a friend's driveway in Kingsland Place, or rushing by Hope Community School Southampton at the school run.
What it means: a little spilled round the filler does no damage to the engine. Once it is inside your diesel tank, though, it does. Firing up the vehicle cannot tell you which, and if there is AdBlue in your tank it will pull it in.
Take it that it got in, and don't turn your engine. Ring and give the details: we would sooner confirm a clean tank than drain one after the engine has been run.
The common ground in every Crosshouse AdBlue drain
The work begins identically, whichever your situation. Three things are asked once we reach your car — at a forecourt, a drive, a road by Solent Sky or the car park at Chapel Arms: the fluid, the amount, and if it has been started. The price is given on the call, before a van leaves, and those replies shape the work.
Then your tank is cleared and your system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Clean diesel is put in once the fuel filter has been cleaned or replaced, and the car is then tested. Never started? In that case roughly half an hour once we are there covers most jobs.
The last step is firing it up. With new diesel in, it runs while our technicians check it is running correctly, and then we go. The whole job is done where the vehicle is, and when it's noticed soon, lasting damage is very unusual. Payment is that day, never upfront. For the insurer, you get a VAT invoice and a report from the engineer. Check your insurance while we're en route: misfuelling cover is built into plenty of policies.
About Crosshouse itself
Crosshouse is a suburban area located on the coast of Hampshire, with an elevation of approximately 1 metre above sea level. Crosshouse sits close to the city of Southampton, being only 0.7 miles away, and is near other places such as Chapel and St Marys. Crosshouse is predominantly composed of flat housing and has a population of around 9696 residents. Crosshouse is also in close proximity to Ocean Village, a nearby waterfront area.
AdBlue drains about Crosshouse and across Hampshire
Crosshouse is a residential suburb, and the same vans that cover it work the places around it too, St Marys and Ocean Village among them, across the SO postcode area. Fastest of all: a SO14 5 postcode for where you stand.
Stopped en route to The Compass Park, or bang in the centre of Crosshouse, the car remains put — there is no need to move it at all. Our engineers drain it where it stands. Phone and check instead of guessing if you're by Saint Mary's Church, on a border, or somewhere tricky to explain.
In one line: your situation
Not run yet: keep the vehicle off then call. Started by now? Pull over, turn off, ring. Petrol in Diesel handles the remainder whatever case, in Crosshouse and Hampshire, on 0333 366 0103.