What Now? AdBlue in the Diesel Tank in Crossways
One thing counts above all once AdBlue is in a diesel tank, and it is if your motor has been started since. Anywhere the vehicle stands — Redbridge, Crossways — never run an engine that has not run yet. Call 0333 366 0103 with the ignition and motor both off. In Crossways, that is generally drained and flushed on the spot. If it has run, stop as soon as it is safe then switch off. A bigger job, then, yet the same first step.
Match what happened to a situation from the ones below, anywhere in Dorset you are.
At the petrol pump in Crossways: AdBlue in a diesel
Just at this point, bottle still in hand, it dawns on you that the cap you took off was the wrong one, right at the petrol pump. Anywhere around Crossways, then — Texaco, Murco, or anywhere else nearby.
Put simply: there is no better spot to be to discover it. Still inside your tank, with no fuel drawn onwards: that is where the AdBlue sits.
What to do: don't get back in and fire it up to clear the pump. Three jobs: a push into a space with the attendants assisting, the receipt saved, and a call to us from where you stand. If it can't be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in your diesel tank at home around Crossways
On the dash, a reminder had been lit all week. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. It occurs on drives just off Old Farm Way as regularly as anywhere.
What it means: if you haven't driven since, this is almost as good as the forecourt. Diesel and AdBlue keep separate: the AdBlue drops to the base of the tank and remains put, however long it waits.
Put the keys in the house overnight — otherwise a person may take it away first thing — then phone us. Our technicians drain the car on your driveway, whether that's around Crossways or out in Beaumont Village. Even at night, our pumps are quiet enough for a driveway.
AdBlue in a diesel and already driving in Crossways?
Rough running, smoke, lost power or a lit dashboard started a short way after the fill. Anywhere along Coombe Way or else heading to Salisbury — under 50 miles away.
The point: the system has pulled AdBlue in already. Mileage sets how deep it gets: filter and pipework to begin with, then the high-pressure pump and each injector. More driving, more starts: deeper it travels.
Next: find a sensible spot, stop, and switch your motor off. Services farther on can wait: from the M27, under 50 miles out of Crossways, use the first junction. No test restarts: clearing isn't something AdBlue does. Let us know the mileage covered as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have just driven the car for days. Unbeknown to you, the AdBlue and diesel fillers are side by side here — unlike your own vehicle, which has none or keeps it in another spot. Across Dorset, no one is immune.
The upshot: exactly as above, divided by if it ran, but with an added step. Many hire and fleet agreements need the owner's sign-off for work.
Your move: hire firm or fleet manager first, us next, since sorting it early saves time. Hanging on for an answer in the car park outside Moreton (Dorset), or near Crossways Library? Leave your car off throughout.
Crossways: unsure whether it was AdBlue in the diesel tank?
Sometimes the fair answer is "I think so". A faint ammonia-like smell hangs around your filler, the bottle feels too light, and the cap you took off is hard to recall. Possibly it happened in a hurry at the school gates at Frome Valley CofE First School, or on a friend's drive in Woodsford.
The upshot: the motor is not harmed by a little AdBlue splashed around the outside. The diesel tank with AdBlue in it is a different matter. Turning on your car won't tell you which, and if there is AdBlue in that tank it will draw it in.
Your move: behave as though it got in, and never start your engine. Call us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
Every AdBlue drain around Crossways shares these stages
The work opens the same way, whatever the situation. Wherever the car stands — Frampton Arms's car park, a street by Crossways Youth and Community Centre, a drive, a filling station — our van arrives and asks about the liquid, the amount, and whether your engine has been run. Replies shape the job; the quote comes by phone whilst nobody has set off yet.
Then your tank is emptied and your system rinsed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Next is the filter — cleaned, or swapped when needed — then fresh diesel, and a test of your car. Not started? In that case roughly half an hour once we are there covers most jobs.
The final step is starting it. Our test that it runs properly on clean diesel comes before our technicians go. The whole job is done where the car is, and if it's caught early, permanent damage is very uncommon. Paying is that day, never in advance. For your insurer, you get a VAT invoice and a report from the engineer. Plenty of policies cover misfuelling, so look at yours as we head over.
About Crossways, briefly
Crossways is a village in Dorset, situated inland at an elevation of 61 metres, and is characterized by its predominantly detached housing stock. Crossways is located near other small settlements such as Beaumont Village and Higher Woodsford, and is within driving distance of the city of Salisbury. Crossways has a population of around 1617 residents, and its rural setting provides a peaceful environment for those living there. Crossways is also relatively close to the New Forest and other areas of natural beauty in the South West region.
AdBlue drains across Dorset, Crossways included
Higher Woodsford and Silverlakes get the identical teams as Crossways, a rural village, plus further places throughout DT postcodes. Giving us your DT2 8 postcode finds you fastest of all.
Parked en route to Lake Plantation, or bang in the heart of Crossways, the vehicle remains where it is — there is no need to move it anywhere. Wherever it stands, that is where it is emptied. Guessing won't help near Crossways Village Hall, on a county line or somewhere awkward to pin down; phone and ask.
Your situation, summed up
Not run yet: keep it off and ring. Whichever case applies, Petrol in Diesel handles from there on 0333 366 0103, throughout Dorset and in Crossways — once you stop, switch off and phone, if it has run.