Crown: AdBlue in the Diesel Tank? Find Your Situation
Everything turns on a single fact: if the motor has been run since the AdBlue was added — far more than anything else. Wherever your car is — Glebe, Crown — never run an engine that hasn't run yet. Normally this means draining and properly cleaning it on the spot around Crown — so keep the ignition and motor off and phone 0333 366 0103. Where your motor has been run, stop safely first, then switch the vehicle off. Stage one stays the same, even if the work grows.
Wherever in Highland it took place, one of the cases below matches yours.
At the petrol pump in Crown: AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the Morrisons, or the BP, or a different forecourt around Crown.
In short: there is no better place to be to discover it. The AdBlue is inside your tank and nowhere else. Nothing has pulled it in.
Next: avoid the urge to start it only to move away from the pump. Phone us from the forecourt once the vehicle is in a space — the attendants will help push it — and keep the receipt. Can't move the vehicle beside the petrol pump? Our explosion-proof kit makes a live forecourt sensible, and so we can drain it where it is.
Crown, at home: AdBlue in the diesel tank
The warning light had been on for days. A bottle from the shop, emptied in on the driveway — and it was just at the recycling that the cap got your eye. Homes just off Crown Circus are hit as often as anywhere else.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Diesel and AdBlue stay separate: the AdBlue settles to the floor of your tank and stays put, no matter how long it waits.
Your move: keys in the house, so nobody takes the car anywhere at breakfast. After that, ring. Our engineers drain it on your drive, whether that's in Crown or out in Millburn. Even at night, our pumps stay quiet enough for a driveway.
Crown: drove off with AdBlue in a diesel?
Topped up, drove away, and before long your motor was running unevenly, blowing smoke, down on power, or lighting up the dash. Midmills Road, say, or the route towards Inverness — a run of under a mile.
What it means: the system has sucked the AdBlue in. The high-pressure pump and each injector get it as well on a longer trip, once your filter and pipework have it. Every restart, like every mile, pushes it on.
Do this: stop somewhere safe, then turn your motor off. Exit at the next junction — not the services beyond — if you're on the M90, over 50 miles from Crown. No trial restarts: clearing itself is not something AdBlue does. About what distance had it gone? Tell us when you phone.
AdBlue in the wrong tank of a hire, lease or company car
You have just had the car a week. The AdBlue filler is right beside the diesel filler, which you didn't know, because your own vehicle either has no AdBlue or keeps it somewhere else. Any driver, anywhere around Highland, might make the same.
Meaning? Whichever case above applies here — run or not — plus one extra stage. Plenty of rental and fleet agreements need the owner's approval for work.
Next: phone the rental company or the fleet manager first, then us — settling it before our arrival is quicker. Keep it switched off as the answer arrives, whether you are waiting outside Inverness or near Inverness Creative Academy.
AdBlue in the diesel tank? Not sure, around Crown
At times the honest answer is "I think so". Lighter, the bottle; a hint of ammonia round your filler; a hazy memory of the cap. Look familiar? Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Ballifeary.
What it means: a little spilled round your filler does no harm to the motor. Inside the diesel tank, by contrast, AdBlue damages it. Any AdBlue in the tank will be sucked in by turning on the vehicle, and the start wouldn't settle which it is in any case.
Your move: act as though it did, and never start the motor. Describe what you noticed on the phone. A clear tank looked at is a happier result than an already-run one emptied.
Crown: what every AdBlue drain has in common
Every situation has the same opening to the job. Wherever your vehicle stands — Corriegarth Hotel's car park, a street beside The Inverness Darkroom, a driveway, a filling station — our van gets there and we ask about the liquid, the quantity, plus if your engine has been run. Replies shape the job; the price follows by phone whilst nobody has set off yet.
Draining the tank comes next, then a careful flush — more important with urea than after petrol, since crystals and corrosion will not clear by themselves, no matter how long it sits. Your filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. Not started? Then roughly half an hour on site covers most jobs.
Lastly, our engineers fire it up. Before our engineers go, it is tested to confirm it runs correctly on clean diesel. Lasting damage is very uncommon when it's spotted soon, and the entire job is done where your car is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, nothing in advance. Many policies include misfuelling, so look at yours while the van travels.
About Crown, for a moment
Crown is a coastal suburban area in the Highland county, situated near the city of Inverness. Crown occupies a low-lying area at an elevation of 31 metres, with the Moray Firth coastline nearby. Crown is characterised by predominantly flat-type housing, and its proximity to Inverness makes it a popular residential choice. Crown is close to other nearby places such as Millburn and Haugh.
AdBlue drains around Crown, and across Highland too
Crown is a residential suburb, and the same teams that cover it work the towns near it too, Inverness and Haugh among them, across the IV postcode area. A postcode starting IV2 3 is the quickest way to tell us where you are.
Centre of Crown or a layby towards Fraser Park: either way it is, your vehicle doesn't need to move an inch for us. Where it stands, that is where it is cleared. Assuming doesn't help near Crown Church, on a border or anywhere hard to describe; ring and check.
In one line: your scenario
Unstarted? Keep it that way then phone. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Crown and anywhere in Highland on 0333 366 0103.