What Now? AdBlue in the Diesel Tank in Croxteth
All of that hinges on a single fact: if your motor has started after the AdBlue went in — more than anything else. Not run so far? Then leave the car like that, whether the vehicle sits — Croxteth or Craven Wood. Usually that means emptying and thoroughly cleaning it right there in Croxteth — so keep the ignition and motor off and phone 0333 366 0103. If it's run, stop as soon as it is safe and switch off. It's a larger job, yet stage one doesn't change.
Anywhere across Merseyside it took place, one of the situations below fits yours.
AdBlue in a diesel on a Croxteth forecourt
The cap you unscrewed was the wrong one — and you just spot it as you are standing at the pump, bottle or the nozzle in hand. Perhaps you are at the EG On the Move, possibly at the another forecourt nearby, perhaps somewhere else in Croxteth.
Meaning? Finding out here is as good as it gets. Nothing has drawn it in, so the AdBlue stays only inside your tank.
What to do: do not get back in and start it to clear the petrol pump. Ask the staff to help you roll your car into a parking bay, keep the till receipt or the bottle, then call us from the forecourt. Can't move the car by the pump? Our explosion-proof kit keeps a live forecourt sensible, so it can be drained in place.
AdBlue in your diesel tank at home in Croxteth
Several days had passed with the dash light on. Only by the recycling, the empty container in your hand, did you glance back at the cap you had opened on the drive. Drives near Stonebridge Lane get it as much as anywhere.
The upshot: zero miles since makes this almost equal to spotting it at the petrol pump. At the bottom of your tank sits where AdBlue stays, because it won't blend with diesel — and a night passing changes no difference.
Next: keys in the house, so nobody takes the vehicle anywhere at breakfast. Then, ring. In Dam Wood or here in Croxteth, the draining is done at your driveway. The pumps are quiet enough to use outside a house after dark.
Croxteth: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Carr Lane East, perhaps, or the route towards Liverpool — a trip of under 5 miles.
What it means: the fuel system has sucked the AdBlue in. The injection pump and each injector get it as well on a longer trip, once your filter and lines have it. More miles, more restarts: deeper it goes.
What to do: pull over where it's safe to do so then switch off. Exit by the next junction — not the services further along — if you're on the M57, under 3 miles from Croxteth. Do not restart the car to see if it has cleared; it will not have. Tell us know the mileage driven when you ring.
Hire, lease or company car with AdBlue in the wrong tank
You have had this vehicle hardly a week. Your own car either does without AdBlue or keeps it elsewhere, and so nothing warned you the AdBlue inlet was right beside the diesel. Across Merseyside, no one is immune.
In short: one extra stage on top of the cases above, and those depend on if it's run. Many rental and company agreements need the owner's approval before work.
Next: ring the rental company or your fleet manager first, then us — sorting it before our arrival is quicker. Hanging on for a reply in the car park outside Fazakerley, or near Our Lady Queen Of The Martyrs Roman Catholic Church? Leave your engine off meanwhile.
Unsure about AdBlue in the diesel tank in Croxteth?
Now and then, "I think so" is all you can truthfully say. The bottle is lighter than it should be, there's a faint smell of ammonia about your filler, and you can't remember which cap you took off. The gates of Croxteth Community Primary School in a hurry, say, or someone's driveway out in West Derby.
In short: a spill round your filler leaves the engine unharmed. AdBlue inside your diesel tank does. Any AdBlue in that tank will be sucked in by starting the vehicle, and the start would not settle which it is in any case.
Next: assume it got in, then keep the motor off. Tell us what you saw on your phone. A clean tank checked counts as a better result than a run one drained.
Croxteth: what each AdBlue drain has in common
The work opens the same way, whichever your situation. Filling station, drive, The Western Approaches's car park or a road by Church Of The Good Shepherd — the van comes to the vehicle, and three answers follow: which liquid, what quantity, and if it has run. The price comes over the phone, before a van leaves, and those replies set the work.
Then your tank is drained and the fuel system cleaned thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Finally are the fuel filter, flushed or renewed as needed; fresh diesel; and a test of your car. Most unstarted cars are a half-hour visit from the moment we get there.
The last step is firing it up. Our check that it runs smoothly on clean diesel comes before we leave. The whole job is done where the vehicle is, and if it's noticed early, lasting damage is very unusual. Paying is that day, never in advance. For the insurer, there is a VAT invoice plus a written report from the engineer. Plenty of insurance policies include misfuelling, and so check yours as we head over.
About Croxteth
Croxteth is a suburban area in Merseyside, situated near the River Alt and close to the city of Liverpool. Croxteth has a mix of semi-detached housing and local amenities, with nearby green spaces such as Dam Wood and Gillmoss. Croxteth is located at a relatively low elevation of 23 metres above sea level, and is part of the larger Liverpool urban area. Croxteth is home to around 6102 residents, with easy access to the city centre and surrounding countryside.
AdBlue drains around Croxteth, and across Merseyside too
Croxteth is a residential suburb, and the same teams that cover it work the towns around it too, Dog and Gun and Gillmoss among them, across the L postcode area. Telling us a L11 4 postcode pins you quickest of all.
Central Croxteth or a lay-by towards Mull Wood: either way it is, the vehicle doesn't need to move an inch for this drain. Our engineers drain the car where it is. If you're somewhere hard to describe, near Showcase Cinemas or close to a border, ring and ask rather than assuming.
The one-line version
Unstarted? Keep it off then phone. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Croxteth and anywhere across Merseyside on 0333 366 0103.