What Now? AdBlue in the Diesel Tank in Cwm Gwyn
Everything hinges on one fact: if the motor has been run since the AdBlue went in — more than anything else. Out in Townhill or here in Cwm Gwyn, an unstarted engine must remain unrun. Leave the motor and your ignition off then ring 0333 366 0103; it's normally a drain and a thorough flush, done where the car is in Cwm Gwyn. Stop the moment it is safe then turn off, if it has been run. The job is bigger, but the first step is the same.
Find the scenario below that matches yours, wherever across Swansea it happened.
At the pump around Cwm Gwyn: AdBlue in a diesel
Picture it: stood by the pump, holding the nozzle, you realise the filler you took off wasn't the correct one. It could be the Texaco, or perhaps the Shell, or a different station in Cwm Gwyn.
Meaning? Finding out on the forecourt is as good as it gets. Still inside that tank, and no fuel pulled through: that's where the AdBlue is.
Next: avoid the urge to start it just to move away from the petrol pump. Phone us from the forecourt once your vehicle sits in a space — the attendants will lend a hand to push it — and keep the bottle. Draining it there at the petrol pump is fine when it cannot be moved, because the equipment is explosion-proof.
At home around Cwm Gwyn with AdBlue in your diesel tank
The warning light had been on for days. A bottle from the shop, emptied in at the drive — and it was only by the recycling that the cap got a second look. Drives close to Townhill Road see it as much as anywhere.
Meaning? As long as the car hasn't moved since, it's close to the forecourt case. Diesel and AdBlue stay separate: the AdBlue drops to the base of the tank and remains put, however long the night.
Next: prevent any early drive by keeping your keys indoors, then phone us. Our engineers drain it on your driveway, whether that is in Cwm Gwyn or out in Ty-coch. Late-night clears outside a house are no problem: the pumps are low-noise.
Drove off with AdBlue in a diesel in Cwm Gwyn?
Lumpy running, smoke, falling power or a lit dashboard started a mile or two after the top-up. Perhaps it was on Lôn Cwmgwyn, possibly on the way out towards Swansea, under 3 miles away.
In short: the AdBlue has been pulled through your fuel system. It's been through the filter and the lines and, the further you went, into your high-pressure pump and the injectors. Each restart, like every mile, carries it on.
Stop safely — that's the next step — then switch everything off. Services further along are too far: on the M4, under 5 miles out of Cwm Gwyn, use the first junction. Restarting it to test achieves nothing — AdBlue doesn't clear on its own. Roughly what distance had it go? Say so as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have had the car hardly a week. Your own car either has no AdBlue or puts it elsewhere, and so no one told you the AdBlue inlet sits just next to your diesel. Across Swansea, no one is immune.
The upshot: just as above, divided by if it ran, but with one added step. Plenty of hire and company contracts want the owner to approve work on the car.
Your move: hire firm or fleet manager first, us second, since settling it beforehand saves time. If you are stranded in the car park outside Swansea, or by Tycoch Sports Centre, whilst you wait for an answer, leave the car off.
Not sure it was AdBlue in the diesel tank, Cwm Gwyn?
At times the fair answer is "I think so". A faint ammonia-like whiff hangs near the filler, the bottle feels too light, and which cap came off is hard to recall. Maybe it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Carnglas.
Meaning? Spills around the filler don't reach your motor at all. Inside your diesel tank, however, AdBlue damages it. Any AdBlue in that tank would be sucked in by turning on your car, and the start wouldn't settle which it is in any case.
Do this: act as if it got in, and don't start the engine. Call us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
What each AdBlue drain in Cwm Gwyn has in common
Whatever the case, a single opening is used. Wherever your car is — Cockett Inn's car park, a road by Sketty Library, a driveway, a forecourt — our van arrives and we ask about the fluid, the amount, and whether your motor has turned over. Your price comes on the call, ahead of anyone setting off, and the replies shape the job.
AdBlue crystallises and eats at some metals in fuel systems, so it won't wash out unaided; that's why the flush, after the drain, matters far more here than with petrol. Next comes your filter — cleaned, or replaced where necessary — followed by clean diesel, and a test of your vehicle. If your engine hasn't run, most jobs take about half an hour once we are there.
Firing it up comes last. With new diesel in, it runs while we make sure it's running correctly, and then we go. Lasting damage is very rare if it is noticed soon, and the whole job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money in advance. Plenty of policies include misfuelling, and so check yours as we head over.
About Cwm Gwyn
Cwm Gwyn is a suburban area located on the outskirts of Swansea, situated near the coast in south Wales. Cwm Gwyn sits at an elevation of 122 metres, overlooking the surrounding landscape. Cwm Gwyn is characterized by its predominantly semi-detached housing stock, with nearby neighbourhoods including Ty-coch, Uplands, and Sketty. Cwm Gwyn is close to the city centre of Swansea, being only 1.6 miles away.
AdBlue drains in Cwm Gwyn, and across Swansea too
Uplands and Sketty have the same vans as Cwm Gwyn, a residential suburb, plus further towns over SA postcodes. The whereabouts is quickest from a postcode beginning SA2 0.
Central Cwm Gwyn or a layby near Cockett Woods Park: wherever it is, the car never needs to move an inch for us. Draining is done on the spot. Awkward to pin down? By Saint John's Christian Church or a county line? Checking is better than guessing, so ring.
Your scenario, in one line
Still unrun? Keep it off and phone. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there in Cwm Gwyn and anywhere in Swansea on 0333 366 0103.