Cwmavon: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether your motor has been run since it got in. Not started yet? Then keep the vehicle like that, wherever your vehicle sits — Cwmavon or Caerhendy. Switch nothing on, phone 0333 366 0103, and count on a thorough flush plus a drain, carried out just where the vehicle sits around Cwmavon. Pull over the minute you safely can then switch off, if it has been run. It's a bigger job, though step one doesn't change.
Wherever across Neath Port Talbot it happened, one of the cases below matches yours.
On a Cwmavon forecourt with AdBlue in a diesel
Just at this point, bottle yet in your hand, you realise that the cap you took off was the wrong one, right at the pump. It could be the Tesco, or the another forecourt nearby, or a different station in Cwmavon.
The upshot: of all places to notice, the forecourt is the best. The AdBlue is inside your tank and nowhere else. Nothing has sucked it in.
Next: resist the urge to fire it up just to move away from the petrol pump. Have the attendants to lend a hand pushing it to a bay, save the receipt, then ring us right there. Our equipment is explosion-proof and safe on a live forecourt, so a vehicle that cannot be pushed clear gets emptied right at the pump.
Cwmavon, at home: AdBlue in your diesel tank
For days the dashboard had been nagging you. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you'd opened at the driveway. It occurs on driveways just off Ty'r Owen Row as commonly as anywhere.
In short: if your vehicle has not moved since, it's almost as good as spotting it at the forecourt. As it is reluctant to blend, AdBlue settles low in the tank and stays. A night standing changes none of that.
Put your keys indoors tonight — or a person may take it away at breakfast — then call us. Your drive is where it gets emptied, whether in Cwmavon or Brynbryddan. Night-time clears outside a house are fine: the pumps are low-noise.
On the road in Cwmavon with AdBlue in a diesel
Lumpy running, smoke, lost power or a glowing dashboard started a mile or two beyond the top-up. Depot Road, perhaps, or the route to Swansea — a run of under 10 miles.
Meaning? The fuel pump has sucked the AdBlue up. Through the fuel filter, along the lines, and — the more the distance — deeper into the injection pump and each injector. Each mile and each restart takes it further.
What to do: pull over where it's safe and switch off. Leave at the first junction — not the services further along — if you are on the M4, under 3 miles from Cwmavon. Starting it again to check gets nothing — AdBlue doesn't clear on its own. Call, saying how far the car went.
AdBlue in the wrong tank of a hire, lease or company car
Seven days ago, the car was new to you. Your own vehicle either has no AdBlue or keeps it somewhere different, so nothing told you the AdBlue inlet was just next to the diesel. Anywhere you happen to be across Neath Port Talbot, every motorist can slip up.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. The owner often needs to sign off any work, under many hire and fleet agreements.
Your move: rental firm or fleet manager to begin with, us second, since sorting it early saves time. If you are stranded in the car park outside Port Talbot Parkway, or by Cwmavon Community Centre, whilst you wait for an answer, leave the car off.
Unsure about AdBlue in the diesel tank around Cwmavon?
At times the fair answer is "I think so". What cap was taken off, you can't say; but the bottle weighs lighter than expected, and a whiff of ammonia lingers by the filler. A hurried stop by the gates of the local primary school, or a call to a friend in Corlannau: either fits.
In short: a spill near the filler leaves your motor no harm. AdBlue inside the diesel tank does. Firing up the car cannot tell you which, and if there is AdBlue in your tank it will suck it in.
Next: act as though it went in, then keep your engine off. Ring us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in each Cwmavon AdBlue drain
Whatever the situation, one opening is used. Wherever your car stands — The Oakwood's car park, a street beside Cwmafan Library, a driveway, a forecourt — our van gets there and we ask for the fluid, the quantity, plus whether the engine has been run. The price is given on the call, ahead of anyone setting off, and the answers shape the work.
Then your tank is cleared and the fuel system cleaned thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and your car is tested. Most unstarted vehicles are a half-hour visit after the moment we turn up.
Starting the engine comes last. Our test that it runs properly on fresh diesel comes before we leave. Permanent damage is very uncommon if it's caught early, and the whole job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money upfront. Many insurance policies include misfuelling, and so check yours while the van travels.
About Cwmavon and where it is
Cwmavon is a coastal village in Neath Port Talbot, situated near the coast at an elevation of 34 metres, with views out to sea. Cwmavon lies close to Swansea, being only 7.7 miles from the city, and is surrounded by nearby places such as Brynbryddan and Ynysygwas. Cwmavon has a mix of housing types, but is predominantly characterised by terraced homes. Cwmavon is a relatively small community, with a population of around 2102 people.
AdBlue drains about Cwmavon and across Neath Port Talbot
Cwmavon is a coastal village, and the same teams that cover it work the places near it too, Ynysygwas and Pantdu among them, across the SA postcode area. Fastest of all: a SA12 9 postcode to show where you stand.
Centre of Cwmavon or a layby near Margam Forest: wherever it sits, your vehicle never needs to move an inch for us. Wherever it sits, that is where it is cleared. Tricky to pin down? By Pen-y-Castell Iron Age Hill Fort or a county line? Checking beats assuming, so phone.
Your situation, in one line
Not run yet: keep the vehicle off and call. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there in Cwmavon and anywhere in Neath Port Talbot on 0333 366 0103.