AdBlue in the Diesel Tank in Cwmcelyn, and What to Do Next
One fact matters most once AdBlue is in a diesel tank, and that is whether your motor has run since. Not started yet? Then leave it like that, whether your car is — Cwmcelyn or Coalbrookvale. Leave the engine and the ignition off then ring 0333 366 0103; it is usually a drain and a thorough flush, done where the vehicle is in Cwmcelyn. Already run? Stop when you safely can, then turn everything off. A larger job, yes, but the same opening step.
Compare what happened to one of the ones below, wherever in Blaenau Gwent you are.
On a Cwmcelyn forecourt with AdBlue in a diesel
Just now, bottle still in hand, you realise that the cap you took off was the wrong one, right at the pump. Be it Texaco, Gulf or anywhere else in Cwmcelyn, the situation is identical.
The upshot: of all places to find out, this is the best. Still inside your tank, and nothing pulled through: that's where the AdBlue sits.
Your move: keep out of the driver's seat, however much the queue wants freeing. Ask the staff to help you roll the car into a parking space, keep your receipt or the bottle, and phone us from the forecourt. If it can't be shifted, it can be drained at the petrol pump: the equipment is explosion-proof and safe on a working forecourt.
At home in Cwmcelyn with AdBlue in the diesel tank
On the dash, a reminder had shown for days. Bought a bottle, poured it in outside the house, recycled the empty — and at that point looked at the cap again, too late. Houses just off Gwalia Terrace get hit as much as everywhere else.
The upshot: zero driving since leaves this nearly equal to finding it at the petrol pump. Being reluctant to mix, AdBlue settles low inside that tank and stays. One night standing changes none of that.
Your move: the keys in the house, so nobody drives the car off at breakfast. Then, ring. We drain it on your drive, whether that's in Cwmcelyn or out in Blaina. Our equipment works quietly enough that it won't wake the street at night.
AdBlue in a diesel and already driving in Cwmcelyn?
Rough running, smoke, lost power or a glowing dashboard started a short way beyond the top-up. Anywhere along Bryncelyn or else heading to Newport — under 15 miles away.
What it means: your fuel system has drawn the AdBlue in. The injection pump and every injector see it too on a bigger run, once the fuel filter and lines have it. Each mile and each restart takes it further.
What to do: pull over where it's safe to do so and switch off. Leave at the first junction — not the services further along — if you're on the M4, under 15 miles from Cwmcelyn. No test starts: clearing itself is not something AdBlue will do. About what distance had it go? Say so as you call.
AdBlue in the wrong tank: hire, lease and company vehicles
It's a car you have had for a week. Unknown to you, the AdBlue and diesel fillers sit side by side here — unlike your own vehicle, which has no AdBlue or stores it elsewhere. Any driver, anywhere across Blaenau Gwent, could do it.
What it means: the same as the situations above, depending on whether it has run, with one more step. Plenty of hire and fleet contracts need the owner's sign-off for work.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before we turn up than after. If you're stuck in the car park outside Ebbw Vale Parkway, or by Salem Chapel, whilst you wait for an answer, leave the car off.
Cwmcelyn: unsure whether it was AdBlue in your diesel tank?
Now and then, "I think so" is all anyone can truthfully say. Lighter, the bottle; a hint of ammonia near your filler; a hazy recollection of which cap. Sound familiar? Maybe it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Nantyglo.
What it means: a little spilled about your filler does no damage to your engine. The diesel tank with AdBlue inside is another matter. You can't tell which by turning the key, and doing so will suck in any AdBlue that is in that tank.
Next: assume it went in, then keep your engine off. Call us and describe what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
Each AdBlue drain in Cwmcelyn shares these steps
Whatever the case, a single start applies. Three questions are asked once our technicians arrive — at a forecourt, a driveway, a road by St Peter's Church or the car park outside Bush Inn: the liquid, the amount, and whether it has run. Over the phone, ahead of dispatch, you hear the price, and those replies shape the job too.
Emptying that tank comes first, followed by a full flush — more important after urea than with petrol, because crystals and corrosion won't clear by themselves, however long you wait. The fuel filter is flushed, or replaced where it needs to be; clean diesel goes in; and your car is tested. If the motor hasn't run, the majority of jobs take about half an hour once we're there.
Lastly, our engineers fire it up. With fresh diesel in, it runs while our engineers check it is running correctly, and then we head off. Long-term damage is very rare when it is spotted early, and the whole job is done where the vehicle is. Paying is on the day, never in advance. For the insurer, there is a VAT invoice and a written report from the engineer. It is worth knowing: many insurers include misfuelling cover, so a check of your documents as you wait is worthwhile.
About Cwmcelyn
Cwmcelyn is a suburban area situated on the shores of a lake in the county of Blaenau Gwent, with Cwmcelyn being one of the higher elevation communities in the region at around 335 metres. Cwmcelyn sits near the communities of Blaina and West Side, and is characterized by its predominantly terraced housing stock. Cwmcelyn is located near the city of Newport, which is approximately 14 miles away.
AdBlue drains in Cwmcelyn, and across Blaenau Gwent too
West Side and Coedcae have the same teams as Cwmcelyn, a residential suburb, plus further towns over NP postcodes. Fastest of all: a NP13 3 postcode for your location.
Parked heading to Central Park, or right in the heart of Cwmcelyn, the car stays where it is — there's no need to move it anywhere. The drain is done on the spot. Awkward to pin down? By Nantyglo and Blaina War Memorial or a border? Asking is better than guessing, so phone.
In one line: your situation
Not run yet: keep the vehicle off then ring. Run already: pull over, switch down, phone 0333 366 0103. Petrol in Diesel handles the remainder, in Cwmcelyn or wherever across Blaenau Gwent.